🎯 Practice - sub quiz 50413 1 0 0 0 autosubmit 0 deferredfeedback 0 0 0 1 2 -1 69904 69904 69904 69904 69904 69904 16 10 free 0 4.00000 10.00000 1694401245 1694401543 - 0 0 0 0 0 0 0 0 1 1 0 278658 $@NULL@$ $@NULL@$ 1.0000000 2 1 0 278659 $@NULL@$ $@NULL@$ 1.0000000 3 1 0 278660 $@NULL@$ $@NULL@$ 1.0000000 4 1 0 288220 $@NULL@$ $@NULL@$ 1.0000000

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12436 5.00000 1725632674 12924 3.00000 1726634566 3053 1 2513499 1,2,3,4,0 0 0 finished 1695019468 1695019549 1695019549 0 $@NULL@$ $@NULL@$ mod_quiz deferredfeedback 1 manualgraded 278658 1 1.0000000 0.0000000 1.0000000 0 default $@NULL@$ $@NULL@$ 1695019549 0 todo $@NULL@$ 1695019468 3053 1 gaveup $@NULL@$ 1695019549 3053 -finish 1 2 deferredfeedback 278659 1 1.0000000 0.0000000 1.0000000 0 PRACTICE 1: MATCH THE SENTENCES TO THEIR PURPOSES. 1. * What's the matter? * Can you tell me what's going on? * What seems to be the issue? * Is there a problem you'd like to discuss? [[3]] 2. * What's wrong with it exactly? * Can you share more specific details? * Could you go into greater depth about the problem you're facing? * Could you give me a detailed description of the problem? [[5]] 3. * It sounds like … * It looks like … * It sounds as though … * It looks as though … [[1]] 4. * The best thing would be to … * I’d advise you to … * I think you should … * If I were you, I’d … [[4]] 5. * There we are - that should fix it. * That should solve the problem. * That should sort it out. * That should resolve the issue. [[2]] ; [[1]] -> {Diagnosing the problem / Confirming a solution / Asking what the problem is / Advising / Asking for details} {Asking what the problem is} {Asking for details} {Diagnosing the problem} {Advising} {Confirming a solution} {Asking what the problem is} {Asking for details} {Diagnosing the problem} {Advising} {Confirming a solution} 1695019549 0 todo $@NULL@$ 1695019468 3053 _choiceorder1 1,2,3,4,5 1 complete $@NULL@$ 1695019549 3053 p1 3 p2 5 p3 1 p4 4 p5 2 2 gradedright 1.0000000 1695019549 3053 -finish 1 3 manualgraded 278660 1 1.0000000 0.0000000 1.0000000 0 PRACTICE 2: READ THIS SITUATION BELOW AND WRITE DOWN WHAT YOU WILL SAY IN THIS SITUATION. HELP DESK: Good afternoon. (1) ………………………………………………………………………… . CUSTOMER: It's my laptop. It keeps going wrong all the time. HELP DESK: Oh. (2) ………………………………………………………………………… . CUSTOMER: Well, it's always crashing and it won’t remember the time or date. It's so frustrating. Until now, it's been completely reliable. HELP DESK: When you say ‘it's always crashing’, do you mean it stops working or switches off? CUSTOMER: It switches off after about 20 minutes. HELP DESK: Well, (3) ………………………………………………………………………… . How old is your laptop? CUSTOMER: About three and a half years. HELP DESK: (4) …………………………………………………………………………. . CUSTOMER: That sounds like a good idea. HELP DESK: (5) …………………………………………………………………………. . $@NULL@$ hhh 1695019549 0 todo $@NULL@$ 1695019468 3053 1 complete $@NULL@$ 1695019549 3053 answer hhh answerformat 1 2 needsgrading $@NULL@$ 1695019549 3053 -finish 1 4 deferredfeedback 288220 1 1.0000000 0.0000000 1.0000000 0 PRACTICE 3: FILL IN THE BLANKS WITH THE WORDS TO COMPLETE THE SENTENCES. attempted dynamics stressed struggling communicating 1. I've noticed you've been looking a bit _____ at work lately. 2. I have been _____ with my team's collaboration. 3. We've been having difficulty _____ effectively, and it's affecting our project outcomes. 4. We've _____ a few team meetings, but it doesn't seem to be improving our overall productivity. 5. They can assess our _____ and offer customized strategies to enhance collaboration. part 1: {$a->response}; part 2: {$a->response}; part 3: {$a->response}; part 4: {$a->response}; part 5: {$a->response} part 1: stressed; part 2: struggling; part 3: communicating; part 4: attempted; part 5: dynamics 1695019549 0 todo $@NULL@$ 1695019468 3053 1 complete $@NULL@$ 1695019549 3053 sub1_answer stressed sub2_answer struggling sub3_answer communicating sub4_answer attempted sub5_answer dynamics 2 gradedright 1.0000000 1695019549 3053 -finish 1 9347 1 3997527 1,2,3,4,0 0 0 finished 1705589395 1705589867 1705589867 0 $@NULL@$ $@NULL@$ mod_quiz deferredfeedback 1 manualgraded 278658 1 1.0000000 0.0000000 1.0000000 0 default $@NULL@$ $@NULL@$ 1705589867 0 todo $@NULL@$ 1705589395 9347 1 gaveup $@NULL@$ 1705589867 9347 -finish 1 2 deferredfeedback 278659 1 1.0000000 0.0000000 1.0000000 0 PRACTICE 1: MATCH THE SENTENCES TO THEIR PURPOSES. 1. * What's the matter? * Can you tell me what's going on? * What seems to be the issue? * Is there a problem you'd like to discuss? [[3]] 2. * What's wrong with it exactly? * Can you share more specific details? * Could you go into greater depth about the problem you're facing? * Could you give me a detailed description of the problem? [[5]] 3. * It sounds like … * It looks like … * It sounds as though … * It looks as though … [[1]] 4. * The best thing would be to … * I’d advise you to … * I think you should … * If I were you, I’d … [[4]] 5. * There we are - that should fix it. * That should solve the problem. * That should sort it out. * That should resolve the issue. [[2]] ; [[1]] -> {Diagnosing the problem / Confirming a solution / Asking what the problem is / Advising / Asking for details} {Asking what the problem is} {Asking for details} {Diagnosing the problem} {Advising} {Confirming a solution} {Asking what the problem is} {Asking for details} {Diagnosing the problem} {Advising} {Confirming a solution} 1705589867 0 todo $@NULL@$ 1705589395 9347 _choiceorder1 1,2,3,4,5 1 complete $@NULL@$ 1705589867 9347 p1 3 p2 5 p3 1 p4 4 p5 2 2 gradedright 1.0000000 1705589867 9347 -finish 1 3 manualgraded 278660 1 1.0000000 0.0000000 1.0000000 0 PRACTICE 2: READ THIS SITUATION BELOW AND WRITE DOWN WHAT YOU WILL SAY IN THIS SITUATION. HELP DESK: Good afternoon. (1) ………………………………………………………………………… . CUSTOMER: It's my laptop. It keeps going wrong all the time. HELP DESK: Oh. (2) ………………………………………………………………………… . CUSTOMER: Well, it's always crashing and it won’t remember the time or date. It's so frustrating. Until now, it's been completely reliable. HELP DESK: When you say ‘it's always crashing’, do you mean it stops working or switches off? CUSTOMER: It switches off after about 20 minutes. HELP DESK: Well, (3) ………………………………………………………………………… . How old is your laptop? CUSTOMER: About three and a half years. HELP DESK: (4) …………………………………………………………………………. . CUSTOMER: That sounds like a good idea. HELP DESK: (5) …………………………………………………………………………. . $@NULL@$ 1. What's the matter? 2.Can you share more specific details? 3. It sounds like 4.I think you should 5. There we are- that should fix it 1705589867 0 todo $@NULL@$ 1705589395 9347 1 complete $@NULL@$ 1705589867 9347 answer 1. What's the matter?2.Can you share more specific details?3. It sounds like 4.I think you should5. There we are- that should fix it answerformat 1 2 needsgrading $@NULL@$ 1705589867 9347 -finish 1 4 deferredfeedback 288220 1 1.0000000 0.0000000 1.0000000 0 PRACTICE 3: FILL IN THE BLANKS WITH THE WORDS TO COMPLETE THE SENTENCES. attempted dynamics stressed struggling communicating 1. I've noticed you've been looking a bit _____ at work lately. 2. I have been _____ with my team's collaboration. 3. We've been having difficulty _____ effectively, and it's affecting our project outcomes. 4. We've _____ a few team meetings, but it doesn't seem to be improving our overall productivity. 5. They can assess our _____ and offer customized strategies to enhance collaboration. part 1: {$a->response}; part 2: {$a->response}; part 3: {$a->response}; part 4: {$a->response}; part 5: {$a->response} part 1: stressed; part 2: struggling; part 3: communicating; part 4: attempted; part 5: dynamics 1705589867 0 todo $@NULL@$ 1705589395 9347 1 complete $@NULL@$ 1705589867 9347 sub1_answer stressed sub2_answer struggling sub3_answer communicating sub4_answer attempted sub5_answer dynamics 2 gradedright 1.0000000 1705589867 9347 -finish 1 11581 1 5367915 1,2,3,4,0 0 0 finished 1718849812 1718866223 1718866223 0 $@NULL@$ $@NULL@$ mod_quiz deferredfeedback 1 manualgraded 278658 1 1.0000000 0.0000000 1.0000000 0 default $@NULL@$ $@NULL@$ 1718866223 0 todo $@NULL@$ 1718849812 11581 1 gaveup $@NULL@$ 1718866223 11581 -finish 1 2 deferredfeedback 278659 1 1.0000000 0.0000000 1.0000000 0 PRACTICE 1: MATCH THE SENTENCES TO THEIR PURPOSES. 1. * What's the matter? * Can you tell me what's going on? * What seems to be the issue? * Is there a problem you'd like to discuss? [[3]] 2. * What's wrong with it exactly? * Can you share more specific details? * Could you go into greater depth about the problem you're facing? * Could you give me a detailed description of the problem? [[5]] 3. * It sounds like … * It looks like … * It sounds as though … * It looks as though … [[1]] 4. * The best thing would be to … * I’d advise you to … * I think you should … * If I were you, I’d … [[4]] 5. * There we are - that should fix it. * That should solve the problem. * That should sort it out. * That should resolve the issue. [[2]] ; [[1]] -> {Diagnosing the problem / Confirming a solution / Asking what the problem is / Advising / Asking for details} {Asking what the problem is} {Asking for details} {Diagnosing the problem} {Advising} {Confirming a solution} {Asking what the problem is} {Asking for details} {Diagnosing the problem} {Advising} {Confirming a solution} 1718866223 0 todo $@NULL@$ 1718849812 11581 _choiceorder1 1,2,3,4,5 1 complete $@NULL@$ 1718866223 11581 p1 3 p2 5 p3 1 p4 4 p5 2 2 gradedright 1.0000000 1718866223 11581 -finish 1 3 manualgraded 278660 1 1.0000000 0.0000000 1.0000000 0 PRACTICE 2: READ THIS SITUATION BELOW AND WRITE DOWN WHAT YOU WILL SAY IN THIS SITUATION. HELP DESK: Good afternoon. (1) ………………………………………………………………………… . CUSTOMER: It's my laptop. It keeps going wrong all the time. HELP DESK: Oh. (2) ………………………………………………………………………… . CUSTOMER: Well, it's always crashing and it won’t remember the time or date. It's so frustrating. Until now, it's been completely reliable. HELP DESK: When you say ‘it's always crashing’, do you mean it stops working or switches off? CUSTOMER: It switches off after about 20 minutes. HELP DESK: Well, (3) ………………………………………………………………………… . How old is your laptop? CUSTOMER: About three and a half years. HELP DESK: (4) …………………………………………………………………………. . CUSTOMER: That sounds like a good idea. HELP DESK: (5) …………………………………………………………………………. . $@NULL@$ 1. What's the matter? 2. What's wrong with it exactly? 3. It sounds like your laptop is very old 4. I think you should take it to may house to fix it. 5. That should resolve the issue 1718866223 0 todo $@NULL@$ 1718849812 11581 1 complete $@NULL@$ 1718866223 11581 answer 1. What's the matter?2. What's wrong with it exactly?3. It sounds  like your laptop is very old4. I think you should take it to may house to fix it.5. That should resolve the issue answerformat 1 2 needsgrading $@NULL@$ 1718866223 11581 -finish 1 4 deferredfeedback 288220 1 1.0000000 0.0000000 1.0000000 0 PRACTICE 3: FILL IN THE BLANKS WITH THE WORDS TO COMPLETE THE SENTENCES. attempted dynamics stressed struggling communicating 1. I've noticed you've been looking a bit _____ at work lately. 2. I have been _____ with my team's collaboration. 3. We've been having difficulty _____ effectively, and it's affecting our project outcomes. 4. We've _____ a few team meetings, but it doesn't seem to be improving our overall productivity. 5. They can assess our _____ and offer customized strategies to enhance collaboration. part 1: {$a->response}; part 2: {$a->response}; part 3: {$a->response}; part 4: {$a->response}; part 5: {$a->response} part 1: stressed; part 2: struggling; part 3: communicating; part 4: attempted; part 5: dynamics 1718866223 0 todo $@NULL@$ 1718849812 11581 1 complete $@NULL@$ 1718866223 11581 sub1_answer stressed sub2_answer struggling sub3_answer communicating sub4_answer attempted sub5_answer dynamics 2 gradedright 1.0000000 1718866223 11581 -finish 1 12436 1 6154195 1,2,3,4,0 0 0 finished 1725632446 1725632674 1725632674 0 $@NULL@$ 2.00000 mod_quiz deferredfeedback 1 manualgraded 278658 1 1.0000000 0.0000000 1.0000000 0 default $@NULL@$ $@NULL@$ 1725632674 0 todo $@NULL@$ 1725632446 12436 1 gaveup $@NULL@$ 1725632674 12436 -finish 1 2 deferredfeedback 278659 1 1.0000000 0.0000000 1.0000000 0 PRACTICE 1: MATCH THE SENTENCES TO THEIR PURPOSES. 1. * What's the matter? * Can you tell me what's going on? * What seems to be the issue? * Is there a problem you'd like to discuss? [[3]] 2. * What's wrong with it exactly? * Can you share more specific details? * Could you go into greater depth about the problem you're facing? * Could you give me a detailed description of the problem? [[5]] 3. * It sounds like … * It looks like … * It sounds as though … * It looks as though … [[1]] 4. * The best thing would be to … * I’d advise you to … * I think you should … * If I were you, I’d … [[4]] 5. * There we are - that should fix it. * That should solve the problem. * That should sort it out. * That should resolve the issue. [[2]] ; [[1]] -> {Diagnosing the problem / Confirming a solution / Asking what the problem is / Advising / Asking for details} {Asking what the problem is} {Asking for details} {Diagnosing the problem} {Advising} {Confirming a solution} {Asking what the problem is} {Asking for details} {Diagnosing the problem} {Advising} {Confirming a solution} 1725632674 0 todo $@NULL@$ 1725632446 12436 _choiceorder1 1,2,3,4,5 1 complete $@NULL@$ 1725632674 12436 p1 3 p2 5 p3 1 p4 4 p5 2 2 gradedright 1.0000000 1725632674 12436 -finish 1 3 manualgraded 278660 1 1.0000000 0.0000000 1.0000000 0 PRACTICE 2: READ THIS SITUATION BELOW AND WRITE DOWN WHAT YOU WILL SAY IN THIS SITUATION. HELP DESK: Good afternoon. (1) ………………………………………………………………………… . CUSTOMER: It's my laptop. It keeps going wrong all the time. HELP DESK: Oh. (2) ………………………………………………………………………… . CUSTOMER: Well, it's always crashing and it won’t remember the time or date. It's so frustrating. Until now, it's been completely reliable. HELP DESK: When you say ‘it's always crashing’, do you mean it stops working or switches off? CUSTOMER: It switches off after about 20 minutes. HELP DESK: Well, (3) ………………………………………………………………………… . How old is your laptop? CUSTOMER: About three and a half years. HELP DESK: (4) …………………………………………………………………………. . CUSTOMER: That sounds like a good idea. HELP DESK: (5) …………………………………………………………………………. . $@NULL@$ $@NULL@$ 1725632674 0 todo $@NULL@$ 1725632446 12436 1 gaveup $@NULL@$ 1725632674 12436 -finish 1 4 deferredfeedback 288220 1 1.0000000 0.0000000 1.0000000 0 PRACTICE 3: FILL IN THE BLANKS WITH THE WORDS TO COMPLETE THE SENTENCES. attempted dynamics stressed struggling communicating 1. I've noticed you've been looking a bit _____ at work lately. 2. I have been _____ with my team's collaboration. 3. We've been having difficulty _____ effectively, and it's affecting our project outcomes. 4. We've _____ a few team meetings, but it doesn't seem to be improving our overall productivity. 5. They can assess our _____ and offer customized strategies to enhance collaboration. part 1: {$a->response}; part 2: {$a->response}; part 3: {$a->response}; part 4: {$a->response}; part 5: {$a->response} part 1: stressed; part 2: struggling; part 3: communicating; part 4: attempted; part 5: dynamics 1725632674 0 todo $@NULL@$ 1725632446 12436 1 complete $@NULL@$ 1725632674 12436 sub1_answer stressed sub2_answer struggling sub3_answer communicating sub4_answer attempted sub5_answer dynamics 2 gradedright 1.0000000 1725632674 12436 -finish 1 12641 1 7398734 1,2,3,4,0 0 0 finished 1739330588 1739331065 1739331065 0 $@NULL@$ $@NULL@$ mod_quiz deferredfeedback 1 manualgraded 278658 1 1.0000000 0.0000000 1.0000000 0 default $@NULL@$ $@NULL@$ 1739331065 0 todo $@NULL@$ 1739330588 12641 1 gaveup $@NULL@$ 1739331065 12641 -finish 1 2 deferredfeedback 278659 1 1.0000000 0.0000000 1.0000000 0 PRACTICE 1: MATCH THE SENTENCES TO THEIR PURPOSES. 1. * What's the matter? * Can you tell me what's going on? * What seems to be the issue? * Is there a problem you'd like to discuss? [[3]] 2. * What's wrong with it exactly? * Can you share more specific details? * Could you go into greater depth about the problem you're facing? * Could you give me a detailed description of the problem? [[5]] 3. * It sounds like … * It looks like … * It sounds as though … * It looks as though … [[1]] 4. * The best thing would be to … * I’d advise you to … * I think you should … * If I were you, I’d … [[4]] 5. * There we are - that should fix it. * That should solve the problem. * That should sort it out. * That should resolve the issue. [[2]] ; [[1]] -> {Diagnosing the problem / Confirming a solution / Asking what the problem is / Advising / Asking for details} {Asking what the problem is} {Asking for details} {Diagnosing the problem} {Advising} {Confirming a solution} {Asking what the problem is} {Asking for details} {Diagnosing the problem} {Advising} {Confirming a solution} 1739331065 0 todo $@NULL@$ 1739330588 12641 _choiceorder1 1,2,3,4,5 1 complete $@NULL@$ 1739331065 12641 p1 3 p2 5 p3 1 p4 4 p5 2 2 gradedright 1.0000000 1739331065 12641 -finish 1 3 manualgraded 278660 1 1.0000000 0.0000000 1.0000000 0 PRACTICE 2: READ THIS SITUATION BELOW AND WRITE DOWN WHAT YOU WILL SAY IN THIS SITUATION. HELP DESK: Good afternoon. (1) ………………………………………………………………………… . CUSTOMER: It's my laptop. It keeps going wrong all the time. HELP DESK: Oh. (2) ………………………………………………………………………… . CUSTOMER: Well, it's always crashing and it won’t remember the time or date. It's so frustrating. Until now, it's been completely reliable. HELP DESK: When you say ‘it's always crashing’, do you mean it stops working or switches off? CUSTOMER: It switches off after about 20 minutes. HELP DESK: Well, (3) ………………………………………………………………………… . How old is your laptop? CUSTOMER: About three and a half years. HELP DESK: (4) …………………………………………………………………………. . CUSTOMER: That sounds like a good idea. HELP DESK: (5) …………………………………………………………………………. . $@NULL@$ (1) what's the matter? (2) What's wrong with it exactly? (3) it sounds like your desktop is quite old. (4) I think you should take it in for maintenance. (5) That sound resolves the issue. 1739331065 0 todo $@NULL@$ 1739330588 12641 1 complete $@NULL@$ 1739331065 12641 answer (1) what's the matter?(2) What's wrong with it exactly? (3) it sounds like your desktop is quite old.(4) I think you should take it in for maintenance.(5) That sound resolves the issue.  answerformat 1 2 needsgrading $@NULL@$ 1739331065 12641 -finish 1 4 deferredfeedback 288220 1 1.0000000 0.0000000 1.0000000 0 PRACTICE 3: FILL IN THE BLANKS WITH THE WORDS TO COMPLETE THE SENTENCES. attempted dynamics stressed struggling communicating 1. I've noticed you've been looking a bit _____ at work lately. 2. I have been _____ with my team's collaboration. 3. We've been having difficulty _____ effectively, and it's affecting our project outcomes. 4. We've _____ a few team meetings, but it doesn't seem to be improving our overall productivity. 5. They can assess our _____ and offer customized strategies to enhance collaboration. part 1: {$a->response}; part 2: {$a->response}; part 3: {$a->response}; part 4: {$a->response}; part 5: {$a->response} part 1: stressed; part 2: struggling; part 3: communicating; part 4: attempted; part 5: dynamics 1739331065 0 todo $@NULL@$ 1739330588 12641 1 complete $@NULL@$ 1739331065 12641 sub1_answer stressed sub2_answer struggling sub3_answer communicating sub4_answer attempted sub5_answer dynamics 2 gradedright 1.0000000 1739331065 12641 -finish 1 12924 1 6266066 1,2,3,4,0 0 0 finished 1726632506 1726633261 1726633261 0 $@NULL@$ 1.20000 mod_quiz deferredfeedback 1 manualgraded 278658 1 1.0000000 0.0000000 1.0000000 0 default $@NULL@$ $@NULL@$ 1726633261 0 todo $@NULL@$ 1726632506 12924 1 gaveup $@NULL@$ 1726633261 12924 -finish 1 2 deferredfeedback 278659 1 1.0000000 0.0000000 1.0000000 0 PRACTICE 1: MATCH THE SENTENCES TO THEIR PURPOSES. 1. * What's the matter? * Can you tell me what's going on? * What seems to be the issue? * Is there a problem you'd like to discuss? [[3]] 2. * What's wrong with it exactly? * Can you share more specific details? * Could you go into greater depth about the problem you're facing? * Could you give me a detailed description of the problem? [[5]] 3. * It sounds like … * It looks like … * It sounds as though … * It looks as though … [[1]] 4. * The best thing would be to … * I’d advise you to … * I think you should … * If I were you, I’d … [[4]] 5. * There we are - that should fix it. * That should solve the problem. * That should sort it out. * That should resolve the issue. [[2]] ; [[1]] -> {Diagnosing the problem / Confirming a solution / Asking what the problem is / Advising / Asking for details} {Asking what the problem is} {Asking for details} {Diagnosing the problem} {Advising} {Confirming a solution} {Asking what the problem is} {Asking for details} {Diagnosing the problem} {Advising} {Confirming a solution} 1726633261 0 todo $@NULL@$ 1726632506 12924 _choiceorder1 1,2,3,4,5 1 complete $@NULL@$ 1726633261 12924 p1 3 p2 5 p3 1 p4 4 p5 2 2 gradedright 1.0000000 1726633261 12924 -finish 1 3 manualgraded 278660 1 1.0000000 0.0000000 1.0000000 0 PRACTICE 2: READ THIS SITUATION BELOW AND WRITE DOWN WHAT YOU WILL SAY IN THIS SITUATION. HELP DESK: Good afternoon. (1) ………………………………………………………………………… . CUSTOMER: It's my laptop. It keeps going wrong all the time. HELP DESK: Oh. (2) ………………………………………………………………………… . CUSTOMER: Well, it's always crashing and it won’t remember the time or date. It's so frustrating. Until now, it's been completely reliable. HELP DESK: When you say ‘it's always crashing’, do you mean it stops working or switches off? CUSTOMER: It switches off after about 20 minutes. HELP DESK: Well, (3) ………………………………………………………………………… . How old is your laptop? CUSTOMER: About three and a half years. HELP DESK: (4) …………………………………………………………………………. . CUSTOMER: That sounds like a good idea. HELP DESK: (5) …………………………………………………………………………. . $@NULL@$ $@NULL@$ 1726633261 0 todo $@NULL@$ 1726632506 12924 1 gaveup $@NULL@$ 1726633261 12924 -finish 1 4 deferredfeedback 288220 1 1.0000000 0.0000000 1.0000000 0 PRACTICE 3: FILL IN THE BLANKS WITH THE WORDS TO COMPLETE THE SENTENCES. attempted dynamics stressed struggling communicating 1. I've noticed you've been looking a bit _____ at work lately. 2. I have been _____ with my team's collaboration. 3. We've been having difficulty _____ effectively, and it's affecting our project outcomes. 4. We've _____ a few team meetings, but it doesn't seem to be improving our overall productivity. 5. They can assess our _____ and offer customized strategies to enhance collaboration. part 1: {$a->response}; part 2: {$a->response}; part 3: {$a->response}; part 4: {$a->response}; part 5: {$a->response} part 1: stressed; part 2: ; part 3: ; part 4: ; part 5: 1726633261 0 todo $@NULL@$ 1726632506 12924 1 invalid $@NULL@$ 1726633261 12924 sub1_answer stressed sub2_answer sub3_answer sub4_answer sub5_answer 2 gradedpartial 0.2000000 1726633261 12924 -finish 1 12924 2 6266082 1,2,3,4,0 0 0 finished 1726633302 1726634566 1726634566 0 $@NULL@$ $@NULL@$ mod_quiz deferredfeedback 1 manualgraded 278658 1 1.0000000 0.0000000 1.0000000 0 default $@NULL@$ $@NULL@$ 1726634566 0 todo $@NULL@$ 1726633302 12924 1 gaveup $@NULL@$ 1726634566 12924 -finish 1 2 deferredfeedback 278659 1 1.0000000 0.0000000 1.0000000 0 PRACTICE 1: MATCH THE SENTENCES TO THEIR PURPOSES. 1. * What's the matter? * Can you tell me what's going on? * What seems to be the issue? * Is there a problem you'd like to discuss? [[3]] 2. * What's wrong with it exactly? * Can you share more specific details? * Could you go into greater depth about the problem you're facing? * Could you give me a detailed description of the problem? [[5]] 3. * It sounds like … * It looks like … * It sounds as though … * It looks as though … [[1]] 4. * The best thing would be to … * I’d advise you to … * I think you should … * If I were you, I’d … [[4]] 5. * There we are - that should fix it. * That should solve the problem. * That should sort it out. * That should resolve the issue. [[2]] ; [[1]] -> {Diagnosing the problem / Confirming a solution / Asking what the problem is / Advising / Asking for details} {Asking what the problem is} {Asking for details} {Diagnosing the problem} {Advising} {Confirming a solution} {Asking what the problem is} {Asking for details} {Diagnosing the problem} {Advising} {Confirming a solution} 1726634566 0 todo $@NULL@$ 1726633302 12924 _choiceorder1 1,2,3,4,5 1 complete $@NULL@$ 1726634566 12924 p1 3 p2 5 p3 1 p4 4 p5 2 2 gradedright 1.0000000 1726634566 12924 -finish 1 3 manualgraded 278660 1 1.0000000 0.0000000 1.0000000 0 PRACTICE 2: READ THIS SITUATION BELOW AND WRITE DOWN WHAT YOU WILL SAY IN THIS SITUATION. HELP DESK: Good afternoon. (1) ………………………………………………………………………… . CUSTOMER: It's my laptop. It keeps going wrong all the time. HELP DESK: Oh. (2) ………………………………………………………………………… . CUSTOMER: Well, it's always crashing and it won’t remember the time or date. It's so frustrating. Until now, it's been completely reliable. HELP DESK: When you say ‘it's always crashing’, do you mean it stops working or switches off? CUSTOMER: It switches off after about 20 minutes. HELP DESK: Well, (3) ………………………………………………………………………… . How old is your laptop? CUSTOMER: About three and a half years. HELP DESK: (4) …………………………………………………………………………. . CUSTOMER: That sounds like a good idea. HELP DESK: (5) …………………………………………………………………………. . $@NULL@$ 1. What’s the matter with you? 2. What's wrong with it exactly? 3. It sounds as though it could be a battery problem. 4. The best thing would be to buy a new battery. 5. That should fix it. 1726634566 0 todo $@NULL@$ 1726633302 12924 1 complete $@NULL@$ 1726634566 12924 answer 1. What’s the matter with you?2. What's wrong with it exactly?3. It sounds as though it could be a battery problem.4. The best thing would be to buy a new battery.5. That should fix it. answerformat 1 2 needsgrading $@NULL@$ 1726634566 12924 -finish 1 4 deferredfeedback 288220 1 1.0000000 0.0000000 1.0000000 0 PRACTICE 3: FILL IN THE BLANKS WITH THE WORDS TO COMPLETE THE SENTENCES. attempted dynamics stressed struggling communicating 1. I've noticed you've been looking a bit _____ at work lately. 2. I have been _____ with my team's collaboration. 3. We've been having difficulty _____ effectively, and it's affecting our project outcomes. 4. We've _____ a few team meetings, but it doesn't seem to be improving our overall productivity. 5. They can assess our _____ and offer customized strategies to enhance collaboration. part 1: {$a->response}; part 2: {$a->response}; part 3: {$a->response}; part 4: {$a->response}; part 5: {$a->response} part 1: stressed; part 2: struggling; part 3: communicating; part 4: attempted; part 5: dynamics 1726634566 0 todo $@NULL@$ 1726633302 12924 1 complete $@NULL@$ 1726634566 12924 sub1_answer stressed sub2_answer struggling sub3_answer communicating sub4_answer attempted sub5_answer dynamics 2 gradedright 1.0000000 1726634566 12924 -finish 1