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        <questiontext>&lt;p dir="ltr" style="text-align: left;"&gt;&lt;strong&gt;Practice 1: Match the types of companies to their definitions.&lt;/strong&gt;&lt;br&gt;&lt;/p&gt;&lt;p dir="ltr" style="text-align: left;"&gt;&lt;span&gt;&lt;strong style="font-weight: bold;"&gt;1. &lt;/strong&gt;a multinational corporation&lt;/span&gt;&lt;strong&gt;&amp;nbsp; &amp;nbsp;&lt;/strong&gt;[[3]]&lt;br&gt;&lt;/p&gt;&lt;p dir="ltr" style="text-align: left;"&gt;&lt;span&gt;&lt;strong style="font-weight: bold;"&gt;2. &lt;/strong&gt;a family business&lt;span style=""&gt;&amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp;&lt;span style=""&gt;&amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp;&amp;nbsp;&amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp;[[5]]&lt;/span&gt;&lt;/span&gt;&lt;br&gt;&lt;/span&gt;&lt;/p&gt;&lt;p dir="ltr" style="text-align: left;"&gt;&lt;strong style="font-weight: bold;"&gt;3. &lt;/strong&gt;a high-tech company&lt;span style=""&gt;&amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp;&amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp;[[4]]&lt;/span&gt;&lt;br&gt;&lt;/p&gt;&lt;p dir="ltr" style="text-align: left;"&gt;&lt;strong style="font-weight: bold;"&gt;4. &lt;/strong&gt;a non-profit organization&lt;span style=""&gt;&amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp;[[1]]&lt;/span&gt;&lt;br&gt;&lt;/p&gt;&lt;p dir="ltr" style="text-align: left;"&gt;&lt;span&gt;&lt;span style=""&gt;&lt;span style=""&gt;&lt;span style=""&gt;&lt;strong style="font-weight: bold;"&gt;5. &lt;/strong&gt;a startup&amp;nbsp;&lt;span style=""&gt;&amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp; [[2]]&lt;/span&gt;&lt;br&gt;&lt;/span&gt;&lt;/span&gt;&lt;/span&gt;&lt;/span&gt;&lt;/p&gt;&lt;p dir="ltr" style="text-align: left;"&gt;&lt;span&gt;&lt;span style=""&gt;&lt;span style=""&gt;&lt;span style=""&gt;&lt;span style=""&gt;&lt;table border="1" cellspacing="0" cellpadding="0" width="1021"&gt;
 &lt;tbody&gt;&lt;tr&gt;
  &lt;td width="1021"&gt;
  &lt;p&gt;&lt;b&gt;&amp;nbsp;a.&lt;/b&gt;
  is a type of corporation that operates for purposes other than making a
  profit. The primary goal of it is to serve the public or a specific
  community.&lt;/p&gt;
  &lt;/td&gt;
 &lt;/tr&gt;
 &lt;tr&gt;
  &lt;td width="1021"&gt;
  &lt;p&gt;&lt;b&gt;&amp;nbsp;b&lt;/b&gt;.
  is a newly established company that is in the early stages of its development
  and growth.&lt;/p&gt;
  &lt;/td&gt;
 &lt;/tr&gt;
 &lt;tr&gt;
  &lt;td width="1021"&gt;
  &lt;p&gt;&lt;b&gt;&amp;nbsp;c.&lt;/b&gt;
  is a company that has business operations in at least one country other than
  its home country.&lt;/p&gt;
  &lt;/td&gt;
 &lt;/tr&gt;
 &lt;tr&gt;
  &lt;td width="1021"&gt;
  &lt;p&gt;&lt;b&gt;&amp;nbsp;d.&lt;/b&gt;
  is an organization that specializes in developing and producing advanced
  technological products and services.&lt;/p&gt;
  &lt;/td&gt;
 &lt;/tr&gt;
 &lt;tr&gt;
  &lt;td width="1021"&gt;
  &lt;p&gt;&lt;b&gt;&amp;nbsp;e.&lt;/b&gt;&amp;nbsp;
  is a business in which two or more family members are involved and the
  majority of ownership or control lies within a family.&lt;/p&gt;
  &lt;/td&gt;
 &lt;/tr&gt;
&lt;/tbody&gt;&lt;/table&gt;&lt;/span&gt;&lt;/span&gt;&lt;/span&gt;&lt;/span&gt;&lt;/span&gt;&lt;/p&gt;</questiontext>
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        <questiontext>&lt;p dir="ltr" style="text-align: left;"&gt;&lt;b id="docs-internal-guid-e7710376-7fff-dd2f-f35f-5685a58958ba"&gt;Practice 2: Match the types of companies to their advantages.&lt;/b&gt;&lt;/p&gt;&lt;p dir="ltr" style="text-align: left;"&gt;&lt;b&gt;&lt;table border="1" cellspacing="0" cellpadding="0" width="983"&gt;
 &lt;tbody&gt;&lt;tr&gt;
  &lt;td width="818" valign="top"&gt;
  &lt;p&gt;&lt;b&gt;&amp;nbsp;1.&amp;nbsp;&lt;/b&gt;&lt;/p&gt;
  &lt;ul type="disc"&gt;
   &lt;li&gt;get lower salary compared to for-profit organizations&lt;/li&gt;
   &lt;li&gt;face funding challenges&lt;/li&gt;
  &lt;/ul&gt;
  &lt;/td&gt;
  &lt;td width="165"&gt;
  &lt;p&gt;&amp;nbsp;[[4]]&lt;/p&gt;
  &lt;/td&gt;
 &lt;/tr&gt;
 &lt;tr&gt;
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  &lt;p&gt;&lt;b&gt;&amp;nbsp;2.&amp;nbsp;&lt;/b&gt;&lt;/p&gt;
  &lt;ul type="disc"&gt;
   &lt;li&gt;work in a narrow area&lt;/li&gt;
   &lt;li&gt;not get a clear view of what's happening in other parts of the
       organization&lt;/li&gt;
  &lt;/ul&gt;
  &lt;/td&gt;
  &lt;td width="165"&gt;
  &lt;p&gt;&amp;nbsp;[[5]]&lt;/p&gt;
  &lt;/td&gt;
 &lt;/tr&gt;
 &lt;tr&gt;
  &lt;td width="818" valign="top"&gt;
  &lt;p&gt;&lt;b&gt;&amp;nbsp;3.&lt;/b&gt;&lt;/p&gt;
  &lt;ul type="disc"&gt;
   &lt;li&gt;affect employee physical and mental health due to high workloads,
       pressure, and long hours&lt;/li&gt;
   &lt;li&gt;face a higher risk of job instability if the business fails&lt;/li&gt;
  &lt;/ul&gt;
  &lt;/td&gt;
  &lt;td width="165"&gt;
  &lt;p&gt;&amp;nbsp;&amp;nbsp;[[1]]&lt;/p&gt;
  &lt;/td&gt;
 &lt;/tr&gt;
 &lt;tr&gt;
  &lt;td width="818" valign="top"&gt;
  &lt;p&gt;&lt;b&gt;&amp;nbsp;4.&lt;/b&gt;&lt;/p&gt;
  &lt;ul type="disc"&gt;
   &lt;li&gt;have difficulties working with other family members&lt;/li&gt;
   &lt;li&gt;be run in an amateur manner, lacking formal structures and
       processes&lt;/li&gt;
  &lt;/ul&gt;
  &lt;/td&gt;
  &lt;td width="165"&gt;
  &lt;p&gt;&amp;nbsp;[[3]]&lt;/p&gt;
  &lt;/td&gt;
 &lt;/tr&gt;
 &lt;tr&gt;
  &lt;td width="818" valign="top"&gt;
  &lt;p&gt;&lt;b&gt;&amp;nbsp;5.&lt;/b&gt;&lt;/p&gt;
  &lt;ul type="disc"&gt;
   &lt;li&gt;have fewer resources to offer employee benefits such as health
       insurance, retirement plans, or paid time off&lt;/li&gt;
   &lt;li&gt;limit career growth opportunities due to the organization's small
       size and flat structure&lt;/li&gt;
  &lt;/ul&gt;
  &lt;/td&gt;
  &lt;td width="165"&gt;
  &lt;p&gt;&amp;nbsp;[[2]]&lt;br&gt;&lt;/p&gt;
  &lt;/td&gt;
 &lt;/tr&gt;
&lt;/tbody&gt;&lt;/table&gt;&lt;/b&gt;&lt;/p&gt;&lt;p&gt;&lt;/p&gt;</questiontext>
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        <questiontext>&lt;p dir="ltr" style="text-align: left;"&gt;&lt;b id="docs-internal-guid-e1717079-7fff-c2d7-5697-242649d52a6b"&gt;Practice 3: Match the types of companies to their disadvantages.&lt;/b&gt;&lt;br&gt;&lt;/p&gt;&lt;p dir="ltr" style="text-align: left;"&gt;&lt;b&gt;&lt;table border="1" cellspacing="0" cellpadding="0" width="983"&gt;
 &lt;tbody&gt;&lt;tr&gt;
  &lt;td width="778" valign="top"&gt;
  &lt;p&gt;&lt;b&gt;&amp;nbsp;1.&amp;nbsp;&lt;/b&gt;&lt;/p&gt;
  &lt;ul type="disc"&gt;
   &lt;li&gt;get lower salary compared to for-profit organizations&lt;/li&gt;
   &lt;li&gt;face funding challenges&lt;/li&gt;
  &lt;/ul&gt;
  &lt;/td&gt;
  &lt;td width="205"&gt;
  &lt;p&gt;&amp;nbsp;[[4]]&amp;nbsp;&lt;/p&gt;
  &lt;/td&gt;
 &lt;/tr&gt;
 &lt;tr&gt;
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  &lt;p&gt;&lt;b&gt;&amp;nbsp;2.&amp;nbsp;&lt;/b&gt;&lt;/p&gt;
  &lt;ul type="disc"&gt;
   &lt;li&gt;work in a narrow area&lt;/li&gt;
   &lt;li&gt;not get a clear view of what's happening in other parts of the
       organization&lt;/li&gt;
  &lt;/ul&gt;
  &lt;/td&gt;
  &lt;td width="205"&gt;
  &lt;p&gt;&amp;nbsp;[[2]]&amp;nbsp;&lt;/p&gt;
  &lt;/td&gt;
 &lt;/tr&gt;
 &lt;tr&gt;
  &lt;td width="778" valign="top"&gt;
  &lt;p&gt;&lt;b&gt;&amp;nbsp;3.&lt;/b&gt;&lt;/p&gt;
  &lt;ul type="disc"&gt;
   &lt;li&gt;affect employee physical and mental health due to high workloads,
       pressure, and long hours&lt;/li&gt;
   &lt;li&gt;face a higher risk of job instability if the business fails&lt;/li&gt;
  &lt;/ul&gt;
  &lt;/td&gt;
  &lt;td width="205"&gt;
  &lt;p&gt;&amp;nbsp;[[3]]&amp;nbsp;&lt;/p&gt;
  &lt;/td&gt;
 &lt;/tr&gt;
 &lt;tr&gt;
  &lt;td width="778" valign="top"&gt;
  &lt;p&gt;&lt;b&gt;&amp;nbsp;4.&lt;/b&gt;&lt;/p&gt;
  &lt;ul type="disc"&gt;
   &lt;li&gt;have difficulties working with other family members&lt;/li&gt;
   &lt;li&gt;be run in an amateur manner, lacking formal structures and
       processes&lt;/li&gt;
  &lt;/ul&gt;
  &lt;/td&gt;
  &lt;td width="205"&gt;
  &lt;p&gt;&amp;nbsp;[[2]]&amp;nbsp;&lt;/p&gt;
  &lt;/td&gt;
 &lt;/tr&gt;
 &lt;tr&gt;
  &lt;td width="778" valign="top"&gt;
  &lt;p&gt;&lt;b&gt;&amp;nbsp;5.&lt;/b&gt;&lt;/p&gt;
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   &lt;li&gt;have fewer resources to offer employee benefits such as health
       insurance, retirement plans, or paid time off&lt;/li&gt;
   &lt;li&gt;limit career growth opportunities due to the organization's small
       size and flat structure&lt;/li&gt;
  &lt;/ul&gt;
  &lt;/td&gt;
  &lt;td width="205"&gt;
  &lt;p&gt;&amp;nbsp;[[5]]&amp;nbsp;&lt;/p&gt;
  &lt;/td&gt;
 &lt;/tr&gt;
&lt;/tbody&gt;&lt;/table&gt;&lt;/b&gt;&lt;/p&gt;&lt;p&gt;&lt;/p&gt;</questiontext>
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 &lt;tbody&gt;&lt;tr&gt;
  &lt;td width="943"&gt;
  &lt;p&gt;&lt;strong&gt;&amp;nbsp;a. &lt;/strong&gt;is
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  &lt;/td&gt;
 &lt;/tr&gt;
 &lt;tr&gt;
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 &lt;/tr&gt;
 &lt;tr&gt;
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  &lt;p&gt;&lt;strong&gt;&amp;nbsp;c. &lt;/strong&gt;is
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 &lt;/tr&gt;
 &lt;tr&gt;
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 &lt;/tr&gt;
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        <questiontext>&lt;p dir="ltr"&gt;&lt;strong&gt;Practice 1: Match the types of companies to their definitions.&lt;/strong&gt;&lt;br&gt;&lt;/p&gt;&lt;p dir="ltr"&gt;&lt;strong&gt;1.&amp;nbsp;&lt;/strong&gt;a multinational corporation&lt;strong&gt;&amp;nbsp; &amp;nbsp;&lt;/strong&gt;[[3]]&lt;br&gt;&lt;/p&gt;&lt;p dir="ltr"&gt;&lt;strong&gt;2.&amp;nbsp;&lt;/strong&gt;a family business&amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp;&amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp;&amp;nbsp;&amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp;[[5]]&lt;br&gt;&lt;/p&gt;&lt;p dir="ltr"&gt;&lt;strong&gt;3.&amp;nbsp;&lt;/strong&gt;a high-tech company&amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp;&amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp;[[4]]&lt;br&gt;&lt;/p&gt;&lt;p dir="ltr"&gt;&lt;strong&gt;4.&amp;nbsp;&lt;/strong&gt;a non-profit organization&amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp;[[1]]&lt;br&gt;&lt;/p&gt;&lt;p dir="ltr"&gt;&lt;strong&gt;5.&amp;nbsp;&lt;/strong&gt;a startup&amp;nbsp;&amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp; [[2]]&lt;br&gt;&lt;/p&gt;&lt;p dir="ltr"&gt;&lt;table border="1" cellspacing="0" cellpadding="0" width="1021"&gt;&lt;tbody&gt;&lt;tr&gt;&lt;td width="1021"&gt;&lt;p&gt;&lt;b&gt;&amp;nbsp;a.&lt;/b&gt;&amp;nbsp;is a type of corporation that operates for purposes other than making a profit. The primary goal of it is to serve the public or a specific community.&lt;/p&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr&gt;&lt;td width="1021"&gt;&lt;p&gt;&lt;b&gt;&amp;nbsp;b&lt;/b&gt;. is a newly established company that is in the early stages of its development and growth.&lt;/p&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr&gt;&lt;td width="1021"&gt;&lt;p&gt;&lt;b&gt;&amp;nbsp;c.&lt;/b&gt;&amp;nbsp;is a company that has business operations in at least one country other than its home country.&lt;/p&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr&gt;&lt;td width="1021"&gt;&lt;p&gt;&lt;b&gt;&amp;nbsp;d.&lt;/b&gt;&amp;nbsp;is an organization that specializes in developing and producing advanced technological products and services.&lt;/p&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr&gt;&lt;td width="1021"&gt;&lt;p&gt;&lt;b&gt;&amp;nbsp;e.&lt;/b&gt;&amp;nbsp; is a business in which two or more family members are involved and the majority of ownership or control lies within a family.&lt;/p&gt;&lt;/td&gt;&lt;/tr&gt;&lt;/tbody&gt;&lt;/table&gt;&lt;/p&gt;&lt;br&gt;</questiontext>
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        <questiontext>&lt;p dir="ltr"&gt;&lt;b id="docs-internal-guid-e7710376-7fff-dd2f-f35f-5685a58958ba"&gt;Practice 2: Match the types of companies to their advantages.&lt;/b&gt;&lt;/p&gt;&lt;p dir="ltr"&gt;&lt;b&gt;&lt;table border="1" cellspacing="0" cellpadding="0"&gt;
 &lt;tbody&gt;&lt;tr&gt;
  &lt;td valign="top"&gt;
  &lt;p&gt;&lt;b&gt;&amp;nbsp;1.&amp;nbsp;&lt;/b&gt;&lt;/p&gt;
  &lt;ul type="disc"&gt;
   &lt;li&gt;provide personally fulfilling, knowing that your efforts
       contribute to society&lt;/li&gt;
   &lt;li&gt;offer different job opportunities for individuals with different
       skills and interests&lt;/li&gt;
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  &lt;td&gt;
  &lt;p&gt;&amp;nbsp;[[4]]&lt;/p&gt;
  &lt;/td&gt;
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 &lt;tr&gt;
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  &lt;p&gt;&lt;b&gt;&amp;nbsp;2.&amp;nbsp;&lt;/b&gt;&lt;/p&gt;
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   &lt;li&gt;offer opportunities to contribute creative ideas and be part of
       shaping new products or services&lt;/li&gt;
   &lt;li&gt;provide opportunities to have direct access to top leadership and
       founders&lt;/li&gt;
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  &lt;td&gt;
  &lt;p&gt;&amp;nbsp;[[5]]&lt;/p&gt;
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 &lt;tr&gt;
  &lt;td valign="top"&gt;
  &lt;p&gt;&lt;b&gt;3.&amp;nbsp;&lt;/b&gt;&lt;/p&gt;
  &lt;ul type="disc"&gt;
   &lt;li&gt;the clear structure and opportunities for career growth&lt;/li&gt;
   &lt;li&gt;good benefits, like health insurance and retirement plans&lt;/li&gt;
  &lt;/ul&gt;
  &lt;/td&gt;
  &lt;td&gt;
  &lt;p&gt;&amp;nbsp;[[1]]&lt;/p&gt;
  &lt;/td&gt;
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  &lt;p&gt;&lt;b&gt;&amp;nbsp;4.&amp;nbsp;&lt;/b&gt;&lt;/p&gt;
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   &lt;li&gt;opportunities for access to technological advancements&lt;/li&gt;
   &lt;li&gt;an exciting environment with innovative projects and technologies&lt;/li&gt;
  &lt;/ul&gt;
  &lt;/td&gt;
  &lt;td&gt;
  &lt;p&gt;&amp;nbsp;[[3]]&lt;/p&gt;
  &lt;/td&gt;
 &lt;/tr&gt;
 &lt;tr&gt;
  &lt;td valign="top"&gt;
  &lt;p&gt;&lt;b&gt;&amp;nbsp;5.&amp;nbsp;&lt;/b&gt;&lt;/p&gt;
  &lt;ul type="disc"&gt;
   &lt;li&gt;close relationship with other workers&lt;/li&gt;
   &lt;li&gt;ability to see how all the roles fit together&lt;/li&gt;
  &lt;/ul&gt;
  &lt;/td&gt;
  &lt;td&gt;
  &lt;p&gt;&amp;nbsp;[[2]]&lt;/p&gt;
  &lt;/td&gt;
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&lt;/tbody&gt;&lt;/table&gt;&lt;/b&gt;&lt;/p&gt;</questiontext>
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        <questiontext>&lt;p dir="ltr"&gt;&lt;b id="docs-internal-guid-e1717079-7fff-c2d7-5697-242649d52a6b"&gt;Practice 3: Match the types of companies to their disadvantages.&lt;/b&gt;&lt;br&gt;&lt;/p&gt;&lt;p dir="ltr"&gt;&lt;b&gt;&lt;table border="1" cellspacing="0" cellpadding="0" width="983"&gt;&lt;tbody&gt;&lt;tr&gt;&lt;td width="778" valign="top"&gt;&lt;p&gt;&lt;b&gt;&amp;nbsp;1.&amp;nbsp;&lt;/b&gt;&lt;/p&gt;&lt;ul type="disc"&gt;&lt;li&gt;get lower salary compared to for-profit organizations&lt;/li&gt;&lt;li&gt;face funding challenges&lt;/li&gt;&lt;/ul&gt;&lt;/td&gt;&lt;td width="205"&gt;&lt;p&gt;&amp;nbsp;[[4]]&amp;nbsp;&lt;/p&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr&gt;&lt;td width="778" valign="top"&gt;&lt;p&gt;&lt;b&gt;&amp;nbsp;2.&amp;nbsp;&lt;/b&gt;&lt;/p&gt;&lt;ul type="disc"&gt;&lt;li&gt;work in a narrow area&lt;/li&gt;&lt;li&gt;not get a clear view of what's happening in other parts of the organization&lt;/li&gt;&lt;/ul&gt;&lt;/td&gt;&lt;td width="205"&gt;&lt;p&gt;&amp;nbsp;[[1]]&amp;nbsp;&lt;/p&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr&gt;&lt;td width="778" valign="top"&gt;&lt;p&gt;&lt;b&gt;&amp;nbsp;3.&lt;/b&gt;&lt;/p&gt;&lt;ul type="disc"&gt;&lt;li&gt;affect employee physical and mental health due to high workloads, pressure, and long hours&lt;/li&gt;&lt;li&gt;face a higher risk of job instability if the business fails&lt;/li&gt;&lt;/ul&gt;&lt;/td&gt;&lt;td width="205"&gt;&lt;p&gt;&amp;nbsp;[[3]]&amp;nbsp;&lt;/p&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr&gt;&lt;td width="778" valign="top"&gt;&lt;p&gt;&lt;b&gt;&amp;nbsp;4.&lt;/b&gt;&lt;/p&gt;&lt;ul type="disc"&gt;&lt;li&gt;have difficulties working with other family members&lt;/li&gt;&lt;li&gt;be run in an amateur manner, lacking formal structures and processes&lt;/li&gt;&lt;/ul&gt;&lt;/td&gt;&lt;td width="205"&gt;&lt;p&gt;&amp;nbsp;[[2]]&amp;nbsp;&lt;/p&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr&gt;&lt;td width="778" valign="top"&gt;&lt;p&gt;&lt;b&gt;&amp;nbsp;5.&lt;/b&gt;&lt;/p&gt;&lt;ul type="disc"&gt;&lt;li&gt;have fewer resources to offer employee benefits such as health insurance, retirement plans, or paid time off&lt;/li&gt;&lt;li&gt;limit career growth opportunities due to the organization's small size and flat structure&lt;/li&gt;&lt;/ul&gt;&lt;/td&gt;&lt;td width="205"&gt;&lt;p&gt;&amp;nbsp;[[5]]&amp;nbsp;&lt;/p&gt;&lt;/td&gt;&lt;/tr&gt;&lt;/tbody&gt;&lt;/table&gt;&lt;/b&gt;&lt;/p&gt;&lt;br&gt;</questiontext>
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 &lt;tbody&gt;&lt;tr&gt;
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 &lt;/tr&gt;
 &lt;tr&gt;
  &lt;td width="409"&gt;
  &lt;p&gt;&lt;b&gt;&amp;nbsp;1. &lt;/b&gt;Our
  company is called Healthsource.&lt;/p&gt;
  &lt;/td&gt;
  &lt;td&gt;
  &lt;p&gt;&amp;nbsp;[[3]]&amp;nbsp;&lt;/p&gt;
  &lt;/td&gt;
  &lt;td&gt;
  &lt;p&gt;&lt;b&gt;&amp;nbsp;a.&lt;/b&gt;
  This is Mrs Smith,&amp;nbsp; the head of operations as our CEO.&lt;/p&gt;
  &lt;/td&gt;
 &lt;/tr&gt;
 &lt;tr&gt;
  &lt;td width="409"&gt;
  &lt;p&gt;&lt;b&gt;&amp;nbsp;2.&lt;/b&gt;
  The company was founded on 22nd December 2000&lt;/p&gt;
  &lt;/td&gt;
  &lt;td&gt;
  &lt;p&gt;&amp;nbsp;[[5]]&amp;nbsp;&lt;/p&gt;
  &lt;/td&gt;
  &lt;td&gt;
  &lt;p&gt;&lt;b&gt;&amp;nbsp;b.&lt;/b&gt;
  Our company supplies cutting-edge software solutions like project management
  tools and customer relationship management systems,&lt;/p&gt;
  &lt;/td&gt;
 &lt;/tr&gt;
 &lt;tr&gt;
  &lt;td width="409"&gt;
  &lt;p&gt;&lt;b&gt;&amp;nbsp;3. &lt;/b&gt;Our
  Chief Executive Officer is Jenny Smith&lt;/p&gt;
  &lt;/td&gt;
  &lt;td&gt;
  &lt;p&gt;&amp;nbsp;[[1]]&lt;/p&gt;
  &lt;/td&gt;
  &lt;td&gt;
  &lt;p&gt;&lt;b&gt;&amp;nbsp;c.&lt;/b&gt;
  Our company is known as Healthsource.&lt;/p&gt;
  &lt;/td&gt;
 &lt;/tr&gt;
 &lt;tr&gt;
  &lt;td width="409"&gt;
  &lt;p&gt;&lt;b&gt;&amp;nbsp;4. &lt;/b&gt;We
  specialize in developing and selling innovative software solutions for
  businesses&amp;nbsp;&lt;/p&gt;
  &lt;/td&gt;
  &lt;td&gt;
  &lt;p&gt;&amp;nbsp;[[2]]&lt;/p&gt;
  &lt;/td&gt;
  &lt;td&gt;
  &lt;p&gt;&lt;b&gt;&amp;nbsp;d. &lt;/b&gt;There
  are approximately 1000 staff members in our organization.&lt;/p&gt;
  &lt;/td&gt;
 &lt;/tr&gt;
 &lt;tr&gt;
  &lt;td width="409"&gt;
  &lt;p&gt;&lt;b&gt;&amp;nbsp;5. &lt;/b&gt;Our
  company is considered medium-sized with around 1000 employees.&lt;/p&gt;
  &lt;/td&gt;
  &lt;td&gt;
  &lt;p&gt;&amp;nbsp;[[4]]&amp;nbsp;&lt;/p&gt;
  &lt;/td&gt;
  &lt;td&gt;
  &lt;p&gt;&lt;b&gt;&amp;nbsp;e.&lt;/b&gt;
  It was established by Marc Timber in 2000.&lt;/p&gt;
  &lt;/td&gt;
 &lt;/tr&gt;
&lt;/tbody&gt;&lt;/table&gt;&lt;/b&gt;&lt;/p&gt;&lt;p&gt;&lt;/p&gt;</questiontext>
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        <questiontext>{1:SHORTANSWER:=wellness room}</questiontext>
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        <name>EasySPEAK3-T5P2</name>
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        <name>EasySPEAK3-T5P2</name>
        <questiontext>{1:SHORTANSWER:=quiet room}</questiontext>
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        <questiontext>&lt;p dir="ltr" style="text-align: left;"&gt;&lt;strong&gt;Practice 3: Match fields to their products&lt;/strong&gt;&lt;br&gt;&lt;/p&gt;&lt;p dir="ltr" style="text-align: left;"&gt;&lt;strong&gt;&lt;strong&gt;&lt;/strong&gt;&lt;/strong&gt;&lt;/p&gt;&lt;p dir="ltr"&gt;&lt;span&gt;&lt;strong style="font-weight: bold;"&gt;1. &lt;/strong&gt;We specialize in developing and selling from fresh produce and packaged goods to gourmet foods and international cuisines. - [[4]]&lt;/span&gt;&lt;/p&gt;&lt;p dir="ltr"&gt;&lt;span&gt;&lt;strong style="font-weight: bold;"&gt;2. &lt;/strong&gt;We specialize in manufacturing smartphones, laptops, and audio devices. - [[2]]&lt;/span&gt;&lt;/p&gt;&lt;p dir="ltr"&gt;&lt;strong style="font-weight: bold;"&gt;3. &lt;/strong&gt;We specialize in supplying life-saving drugs, medical devices, and diagnostic tools. - [[1]]&lt;/p&gt;&lt;p dir="ltr"&gt;&lt;strong style="font-weight: bold;"&gt;4. &lt;/strong&gt;We specialize in manufacturing accessories such as handbags, watches, and jewelry. - [[3]]&lt;/p&gt;&lt;p dir="ltr"&gt;&lt;strong&gt;5.&amp;nbsp;&lt;/strong&gt;We specialize in developing and selling innovative software solutions for businesses. - [[5]]&lt;/p&gt;&lt;p&gt;&lt;/p&gt;</questiontext>
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        <questiontext>&lt;p dir="ltr" style="text-align: left;"&gt;&lt;b id="docs-internal-guid-cefe1d80-7fff-46a4-311a-f667b026d558"&gt;Practice 1: Drag titles of questions to questions to find out about candidates.&lt;/b&gt;&lt;br&gt;&lt;/p&gt;&lt;p dir="ltr" style="text-align: left;"&gt;&lt;b&gt;&lt;table border="1" cellspacing="0" cellpadding="0" width="984"&gt;
 &lt;tbody&gt;&lt;tr&gt;
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  &lt;p&gt;&lt;b&gt;&amp;nbsp;1.&lt;/b&gt;&lt;/p&gt;
  &lt;ul type="disc"&gt;
   &lt;li&gt;What are your strengths, would you say?&lt;/li&gt;
   &lt;li&gt;What are your weaknesses, would you say?&lt;/li&gt;
   &lt;li&gt;What are your greatest strengths and weaknesses?&lt;/li&gt;
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 &lt;tr&gt;
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  &lt;p&gt;&lt;b&gt;&amp;nbsp;2.&amp;nbsp;&lt;/b&gt;&lt;/p&gt;
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   &lt;li&gt;What do you feel has been your biggest achievement to date?&lt;/li&gt;
   &lt;li&gt;What major challenges have you had in your current role? How have
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   &lt;li&gt;Why would you like to leave your current job?&lt;/li&gt;
   &lt;li&gt;Tell me a situation where you worked under pressure?&lt;/li&gt;
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  &lt;p&gt;&amp;nbsp;[[5]]&lt;/p&gt;
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   &lt;li&gt;What do you know about our company and role?&amp;nbsp;&lt;/li&gt;
   &lt;li&gt;What makes you suitable for this job, do you think?&lt;/li&gt;
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        <name>EasySPEAK3-T7P1</name>
        <questiontext>&lt;p&gt;&lt;strong&gt;Practice 1: Drag the words to
suitable blanks.&lt;/strong&gt;&lt;/p&gt;

&lt;p&gt;&lt;strong&gt;Personal Perspective&lt;/strong&gt;&lt;/p&gt;

&lt;p&gt;&lt;strong&gt;1.&lt;/strong&gt;&amp;nbsp;take on [[2]] projects&lt;/p&gt;

&lt;p&gt;&lt;strong&gt;2.&lt;/strong&gt;&amp;nbsp;learn more and expand [[5]]
into new areas&lt;/p&gt;

&lt;p&gt;&lt;strong&gt;3.&amp;nbsp;&lt;/strong&gt;grow into new [[4]] and
have a higher salary&lt;br&gt;&lt;br&gt;
&lt;!--[endif]--&gt;&lt;/p&gt;

&lt;p&gt;&lt;strong&gt;Company Perspective&lt;/strong&gt;&lt;/p&gt;

&lt;p&gt;&lt;strong&gt;4.&lt;/strong&gt;&amp;nbsp;collaborative and [[1]]
culture&lt;/p&gt;

&lt;p&gt;&lt;strong&gt;5.&amp;nbsp;&lt;/strong&gt;[[6]] balance
emphasis&amp;nbsp;&lt;/p&gt;&lt;strong&gt;

6.&lt;/strong&gt;&amp;nbsp;[[3]] research and
cutting-edge projects</questiontext>
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        <questiontext>&lt;p dir="ltr" style="text-align: left;"&gt;&lt;strong&gt;Practice 2: Match the types of degrees to their definitions.&lt;/strong&gt;&lt;br&gt;&lt;/p&gt;&lt;p dir="ltr" style="text-align: left;"&gt;&lt;strong&gt;&lt;strong&gt;&lt;/strong&gt;&lt;/strong&gt;&lt;/p&gt;&lt;p&gt;&lt;strong&gt;Degress&lt;/strong&gt;&lt;/p&gt;&lt;p dir="ltr" style="text-align: left;"&gt;&lt;span&gt;&lt;span style=""&gt;&lt;strong style="font-weight: bold;"&gt;1. &lt;/strong&gt;bachelor’s degree&amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp; [[4]]&lt;br&gt;&lt;/span&gt;&lt;/span&gt;&lt;/p&gt;&lt;p dir="ltr" style="text-align: left;"&gt;&lt;span&gt;&lt;span style=""&gt;&lt;span style=""&gt;&lt;strong style="font-weight: bold;"&gt;2. &lt;/strong&gt;master’s degree&amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp; [[2]]&lt;br&gt;&lt;/span&gt;&lt;/span&gt;&lt;/span&gt;&lt;/p&gt;&lt;p dir="ltr" style="text-align: left;"&gt;&lt;span&gt;&lt;span style=""&gt;&lt;span style=""&gt;&lt;span style=""&gt;&lt;strong style="font-weight: bold;"&gt;3. &lt;/strong&gt;diploma&amp;nbsp;&amp;nbsp; &amp;nbsp;&amp;nbsp;&amp;nbsp; &amp;nbsp;&amp;nbsp;&amp;nbsp; &amp;nbsp;&amp;nbsp;&amp;nbsp; &amp;nbsp;&amp;nbsp;&amp;nbsp; &amp;nbsp;&amp;nbsp;&amp;nbsp; &amp;nbsp; [[1]]&lt;br&gt;&lt;/span&gt;&lt;/span&gt;&lt;/span&gt;&lt;/span&gt;&lt;/p&gt;&lt;p dir="ltr" style="text-align: left;"&gt;&lt;span&gt;&lt;span style=""&gt;&lt;span style=""&gt;&lt;span style=""&gt;&lt;span style=""&gt;&lt;strong style="font-weight: bold;"&gt;4. &lt;/strong&gt;professional degree&amp;nbsp; &amp;nbsp;[[3]]&lt;/span&gt;&lt;/span&gt;&lt;/span&gt;&lt;/span&gt;&lt;/span&gt;&lt;/p&gt;&lt;p dir="ltr" style="text-align: left;"&gt;&lt;span&gt;&lt;span style=""&gt;&lt;span style=""&gt;&lt;span style=""&gt;&lt;span style=""&gt;&lt;table border="1" cellspacing="0" cellpadding="0" width="996"&gt;
 &lt;tbody&gt;&lt;tr&gt;
  &lt;td&gt;
  &lt;p&gt;&lt;b&gt;&amp;nbsp;Definitions&lt;/b&gt;&lt;/p&gt;
  &lt;/td&gt;
 &lt;/tr&gt;
 &lt;tr&gt;
  &lt;td&gt;
  &lt;p&gt;&lt;b&gt;&amp;nbsp;a. &lt;/b&gt;a
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  particular exam or finished your studies&lt;/p&gt;
  &lt;/td&gt;
 &lt;/tr&gt;
 &lt;tr&gt;
  &lt;td&gt;
  &lt;p&gt;&lt;b&gt;&amp;nbsp;b.&lt;/b&gt;
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  one or two years of additional study following a bachelor's degree&lt;/p&gt;
  &lt;/td&gt;
 &lt;/tr&gt;
 &lt;tr&gt;
  &lt;td&gt;
  &lt;p&gt;&lt;b&gt;&amp;nbsp;c. &lt;/b&gt;a
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  &lt;/td&gt;
 &lt;/tr&gt;
 &lt;tr&gt;
  &lt;td&gt;
  &lt;p&gt;&lt;b&gt;&amp;nbsp;d.&lt;/b&gt;
  a degree that is given to a student by a college or university usually after
  four years of study&lt;/p&gt;
  &lt;/td&gt;
 &lt;/tr&gt;
&lt;/tbody&gt;&lt;/table&gt;&lt;/span&gt;&lt;/span&gt;&lt;/span&gt;&lt;/span&gt;&lt;/span&gt;&lt;/p&gt;</questiontext>
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        <questiontext>&lt;p dir="ltr" style="text-align: left;"&gt;&lt;strong&gt;Practice 3: Match weaknesses to their solutions.&lt;/strong&gt;&lt;br&gt;&lt;/p&gt;&lt;p dir="ltr" style="text-align: left;"&gt;&lt;strong&gt;&lt;strong&gt;Weaknesses&lt;/strong&gt;&lt;br&gt;&lt;/strong&gt;&lt;/p&gt;&lt;p dir="ltr" style="text-align: left;"&gt;&lt;span&gt;&lt;span style=""&gt;&lt;strong style="font-weight: bold;"&gt;1. &lt;/strong&gt;get a bit too focused on the details&amp;nbsp; [[2]]&lt;br&gt;&lt;/span&gt;&lt;/span&gt;&lt;/p&gt;&lt;p dir="ltr" style="text-align: left;"&gt;&lt;span&gt;&lt;span style=""&gt;&lt;span style=""&gt;&lt;strong style="font-weight: bold;"&gt;2. &lt;/strong&gt;take on too much&amp;nbsp; [[1]]&lt;br&gt;&lt;/span&gt;&lt;/span&gt;&lt;/span&gt;&lt;/p&gt;&lt;p dir="ltr" style="text-align: left;"&gt;&lt;span&gt;&lt;span style=""&gt;&lt;span style=""&gt;&lt;span style=""&gt;&lt;strong style="font-weight: bold;"&gt;3. &lt;/strong&gt;be overly critical of myself&amp;nbsp; [[5]]&lt;br&gt;&lt;/span&gt;&lt;/span&gt;&lt;/span&gt;&lt;/span&gt;&lt;/p&gt;&lt;p dir="ltr" style="text-align: left;"&gt;&lt;span&gt;&lt;span style=""&gt;&lt;span style=""&gt;&lt;span style=""&gt;&lt;span style=""&gt;&lt;strong style="font-weight: bold;"&gt;4. &lt;/strong&gt;avoid confrontations&amp;nbsp; [[3]]&lt;br&gt;&lt;/span&gt;&lt;/span&gt;&lt;/span&gt;&lt;/span&gt;&lt;/span&gt;&lt;/p&gt;&lt;p dir="ltr" style="text-align: left;"&gt;&lt;span&gt;&lt;span style="font-weight: bold;"&gt;&lt;span style="font-weight: bold;"&gt;&lt;span style="font-weight: bold;"&gt;&lt;span style="font-weight: bold;"&gt;&lt;span style="font-weight: bold;"&gt;&lt;strong style="font-weight: bold;"&gt;5. &lt;/strong&gt;&lt;span style="font-weight: normal;"&gt;struggle with sharing ideas in group settings and speaking up during team meetings&amp;nbsp; [[4]]&lt;/span&gt;&lt;/span&gt;&lt;/span&gt;&lt;/span&gt;&lt;/span&gt;&lt;/span&gt;&lt;/span&gt;&lt;/p&gt;&lt;p dir="ltr" style="text-align: left;"&gt;&lt;span&gt;&lt;span style="font-weight: bold;"&gt;&lt;span style="font-weight: bold;"&gt;&lt;span style="font-weight: bold;"&gt;&lt;span style="font-weight: bold;"&gt;&lt;span style="font-weight: bold;"&gt;&lt;span style="font-weight: bold;"&gt;&lt;table border="1" cellspacing="0" cellpadding="0" width="939"&gt;
 &lt;tbody&gt;&lt;tr&gt;
  &lt;td valign="top"&gt;
  &lt;p&gt;&lt;strong&gt;&amp;nbsp;Solutions&lt;/strong&gt;&lt;/p&gt;
  &lt;/td&gt;
 &lt;/tr&gt;
 &lt;tr&gt;
  &lt;td valign="top"&gt;
  &lt;p&gt;&amp;nbsp;&lt;strong&gt;a.&lt;/strong&gt; delegating wherever appropriate&lt;/p&gt;
  &lt;/td&gt;
 &lt;/tr&gt;
 &lt;tr&gt;
  &lt;td valign="top"&gt;
  &lt;p&gt;&amp;nbsp;&lt;strong&gt;b.&lt;/strong&gt; finding a balance between attention to detail and
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  &lt;/td&gt;
 &lt;/tr&gt;
 &lt;tr&gt;
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  &lt;p&gt;&amp;nbsp;&lt;strong&gt;c.&lt;/strong&gt; attending workshops and reading books on conflict
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  &lt;/td&gt;
 &lt;/tr&gt;
 &lt;tr&gt;
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  pushing myself to speak up more during team meetings&lt;/p&gt;
  &lt;/td&gt;
 &lt;/tr&gt;
 &lt;tr&gt;
  &lt;td valign="top"&gt;
  &lt;p&gt;&amp;nbsp;&lt;strong&gt;e.&lt;/strong&gt; taking time to evaluate my achievements and
  celebrate my wins&lt;/p&gt;
  &lt;/td&gt;
 &lt;/tr&gt;
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        <questiontext>&lt;p dir="ltr" style="text-align: left;"&gt;&lt;strong&gt;Practice 1: Match the skills with the descriptions of skills.&lt;/strong&gt;&lt;br&gt;&lt;/p&gt;&lt;p dir="ltr" style="text-align: left;"&gt;&lt;strong&gt;&lt;strong&gt;Skills&lt;/strong&gt;&lt;br&gt;&lt;/strong&gt;&lt;/p&gt;&lt;p dir="ltr" style="text-align: left;"&gt;&lt;span&gt;&lt;span style=""&gt;&lt;strong style="font-weight: bold;"&gt;1. &lt;/strong&gt;Teamwork and collaboration skills&amp;nbsp; &amp;nbsp; &amp;nbsp;[[4]]&lt;br&gt;&lt;/span&gt;&lt;/span&gt;&lt;/p&gt;&lt;p dir="ltr" style="text-align: left;"&gt;&lt;span&gt;&lt;span style=""&gt;&lt;span style=""&gt;&lt;strong style="font-weight: bold;"&gt;2. &lt;/strong&gt;Project management skills&amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp; [[1]]&lt;br&gt;&lt;/span&gt;&lt;/span&gt;&lt;/span&gt;&lt;/p&gt;&lt;p dir="ltr" style="text-align: left;"&gt;&lt;span&gt;&lt;span style=""&gt;&lt;span style=""&gt;&lt;span style=""&gt;&lt;strong style="font-weight: bold;"&gt;3.&lt;/strong&gt; Leadership skills&amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp; [[6]]&lt;br&gt;&lt;/span&gt;&lt;/span&gt;&lt;/span&gt;&lt;/span&gt;&lt;/p&gt;&lt;p dir="ltr" style="text-align: left;"&gt;&lt;span&gt;&lt;span style=""&gt;&lt;span style=""&gt;&lt;span style=""&gt;&lt;span style=""&gt;&lt;strong style="font-weight: bold;"&gt;4. &lt;/strong&gt;Problem-solving skills&amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp;[[3]]&lt;br&gt;&lt;/span&gt;&lt;/span&gt;&lt;/span&gt;&lt;/span&gt;&lt;/span&gt;&lt;/p&gt;&lt;p dir="ltr" style="text-align: left;"&gt;&lt;span&gt;&lt;span style=""&gt;&lt;span style=""&gt;&lt;span style=""&gt;&lt;span style=""&gt;&lt;span style=""&gt;&lt;strong style="font-weight: bold;"&gt;5. &lt;/strong&gt;Negotiation skills&amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp; [[5]]&lt;br&gt;&lt;/span&gt;&lt;/span&gt;&lt;/span&gt;&lt;/span&gt;&lt;/span&gt;&lt;/span&gt;&lt;/p&gt;&lt;p dir="ltr" style="text-align: left;"&gt;&lt;span&gt;&lt;span style=""&gt;&lt;span style=""&gt;&lt;span style=""&gt;&lt;span style=""&gt;&lt;span style=""&gt;&lt;span style=""&gt;&lt;strong style="font-weight: bold;"&gt;6. &lt;/strong&gt;Time management skills&amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp; [[2]]&lt;/span&gt;&lt;/span&gt;&lt;/span&gt;&lt;/span&gt;&lt;/span&gt;&lt;/span&gt;&lt;/span&gt;&lt;/p&gt;&lt;p dir="ltr" style="text-align: left;"&gt;&lt;strong&gt;&lt;strong&gt;&lt;strong&gt;&lt;strong&gt;&lt;strong&gt;&lt;strong&gt;&lt;strong&gt;&lt;strong&gt;&lt;table border="1" cellspacing="0" cellpadding="0" width="833"&gt;
 &lt;tbody&gt;&lt;tr&gt;
  &lt;td&gt;
  &lt;p&gt;&lt;strong&gt;&amp;nbsp;Descriptions&lt;/strong&gt;&lt;/p&gt;
  &lt;/td&gt;
 &lt;/tr&gt;
 &lt;tr&gt;
  &lt;td&gt;
  &lt;p&gt;&lt;strong&gt;&amp;nbsp;a. &lt;/strong&gt;plan,
  manage, execute and finish projects to achieve specific goals&amp;nbsp;&lt;/p&gt;
  &lt;/td&gt;
 &lt;/tr&gt;
 &lt;tr&gt;
  &lt;td&gt;
  &lt;p&gt;&lt;strong&gt;&amp;nbsp;b.&lt;/strong&gt;
  plan, prioritize, and efficiently use the available time to accomplish tasks
  and achieve goals&lt;/p&gt;
  &lt;/td&gt;
 &lt;/tr&gt;
 &lt;tr&gt;
  &lt;td&gt;
  &lt;p&gt;&lt;strong&gt;&amp;nbsp;c. &lt;/strong&gt;identify,
  analyze problems, and find a solution to problems&lt;/p&gt;
  &lt;/td&gt;
 &lt;/tr&gt;
 &lt;tr&gt;
  &lt;td&gt;
  &lt;p&gt;&lt;strong&gt;&amp;nbsp;d.&lt;/strong&gt;
  participate in meetings, share expertise, and provide assistance to other
  team members&lt;/p&gt;
  &lt;/td&gt;
 &lt;/tr&gt;
 &lt;tr&gt;
  &lt;td&gt;
  &lt;p&gt;&lt;strong&gt;&amp;nbsp;e. &lt;/strong&gt;communicate,
  collaborate, and reach agreements&amp;nbsp;&lt;/p&gt;
  &lt;/td&gt;
 &lt;/tr&gt;
 &lt;tr&gt;
  &lt;td&gt;
  &lt;p&gt;&lt;strong&gt;&amp;nbsp;f. &lt;/strong&gt;take
  on more responsibility for guiding project teams&lt;/p&gt;
  &lt;/td&gt;
 &lt;/tr&gt;
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        <questiontext>&lt;p dir="ltr" style="text-align: left;"&gt;&lt;strong&gt;Practice 2: Choose the correct answer.&lt;/strong&gt;&lt;br&gt;&lt;/p&gt;&lt;p dir="ltr" style="text-align: left;"&gt;&lt;strong&gt;&lt;strong&gt;&lt;/strong&gt;&lt;/strong&gt;&lt;/p&gt;&lt;p dir="ltr"&gt;&lt;span&gt;&lt;strong style="font-weight: bold;"&gt;1. &lt;/strong&gt;Thank you [[2]] joining me to carry out your performance review today.&lt;/span&gt;&lt;/p&gt;&lt;p dir="ltr"&gt;&lt;strong style="font-weight: bold;"&gt;2. &lt;/strong&gt;Let's start [[4]] reviewing the goals we set for you this past year.&lt;/p&gt;&lt;p dir="ltr"&gt;&lt;strong style="font-weight: bold;"&gt;3. &lt;/strong&gt;I'm pleased to report that I've met most [[9]] the goals we established.&lt;/p&gt;&lt;p dir="ltr"&gt;&lt;strong style="font-weight: bold;"&gt;4. &lt;/strong&gt;I'm eager [[11]] continue enhancing my time management skills.&lt;/p&gt;&lt;p dir="ltr"&gt;&lt;strong style="font-weight: bold;"&gt;5.&lt;/strong&gt; I would appreciate more regular feedback [[13]] my performance throughout the year.&lt;/p&gt;&lt;p dir="ltr"&gt;&lt;strong style="font-weight: bold;"&gt;6. &lt;/strong&gt;I'll make an effort [[17]] provide more frequent feedback.&lt;/p&gt;&lt;p dir="ltr"&gt;&lt;span&gt;&lt;strong style="font-weight: bold;"&gt;7.&lt;/strong&gt; I'm satisfied [[21]] your progress and commitment.&amp;nbsp;&lt;/span&gt;&lt;/p&gt;&lt;strong style="font-weight: bold;"&gt;8. &lt;/strong&gt;Let's work together to build [[22]] your strengths and continue to achieve great results.&lt;br&gt;&lt;p&gt;&lt;/p&gt;</questiontext>
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        <questiontext>&lt;p dir="ltr" style="text-align: left;"&gt;&lt;b id="docs-internal-guid-10e9a661-7fff-922f-9577-9b1e8e71632d"&gt;Practice 1: Match the suitable words from column A to B&lt;/b&gt;&lt;br&gt;&lt;/p&gt;&lt;p dir="ltr" style="text-align: left;"&gt;&lt;b&gt;&lt;table border="1" cellspacing="0" cellpadding="0" width="699"&gt;
 &lt;tbody&gt;&lt;tr&gt;
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  &lt;p align="center"&gt;&lt;b&gt;A&lt;/b&gt;&lt;/p&gt;
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  &lt;p align="center"&gt;&lt;b&gt;B&lt;/b&gt;&lt;/p&gt;
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 &lt;tr&gt;
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  &lt;p&gt;&lt;b&gt;&amp;nbsp;1. &lt;/b&gt;participated in&amp;nbsp; &amp;nbsp;[[5]]&lt;/p&gt;
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 &lt;/tr&gt;
 &lt;tr&gt;
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  &lt;p&gt;&lt;b&gt;&amp;nbsp;2.&lt;/b&gt; exceed&amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp;[[4]]&lt;/p&gt;
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 &lt;/tr&gt;
 &lt;tr&gt;
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  &lt;p&gt;&lt;b&gt;&amp;nbsp;3. &lt;/b&gt;achieve&amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp; [[1]]&lt;/p&gt;
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  &lt;p&gt;&lt;b&gt;&amp;nbsp;c.&lt;/b&gt; exceptional results&lt;/p&gt;
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 &lt;/tr&gt;
 &lt;tr&gt;
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  &lt;p&gt;&lt;b&gt;&amp;nbsp;4. &lt;/b&gt;ask for&amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp;[[2]]&lt;/p&gt;
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  &lt;p&gt;&lt;b&gt;&amp;nbsp;d. &lt;/b&gt;the project’s objectives&lt;/p&gt;
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 &lt;/tr&gt;
 &lt;tr&gt;
  &lt;td width="347"&gt;
  &lt;p&gt;&lt;b&gt;&amp;nbsp;5. &lt;/b&gt;deliver&amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp;[[3]]&lt;/p&gt;
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  &lt;p&gt;&lt;b&gt;&amp;nbsp;e.&lt;/b&gt; projects&lt;/p&gt;
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&lt;/tbody&gt;&lt;/table&gt;&lt;/b&gt;&lt;/p&gt;&lt;p&gt;&lt;/p&gt;</questiontext>
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  &lt;p&gt;&lt;b&gt;&amp;nbsp;1. &lt;/b&gt;I'd
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  &lt;p&gt;&lt;b&gt;&amp;nbsp;2. &lt;/b&gt;I
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        <name>EasySPEAK3-T6P3</name>
        <questiontext>{1:SHORTANSWER:=well-paid}</questiontext>
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        <length>1</length>
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      <question id="278427">
        <parent>0</parent>
        <name>EasySPEAK3-T1P2</name>
        <questiontext>&lt;p&gt;&lt;strong&gt;Practice 2: Match the job titles with the job descriptions.&lt;/strong&gt;&lt;/p&gt;&lt;p dir="ltr"&gt;&lt;strong style="font-size: 1rem;"&gt;1.&amp;nbsp;&lt;/strong&gt;&lt;span style="font-size: 1rem; font-weight: inherit;"&gt;a banker&amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp; [[3]]&lt;/span&gt;&lt;/p&gt;&lt;p dir="ltr"&gt;&lt;strong&gt;2.&amp;nbsp;&lt;/strong&gt;a marketing specialist&amp;nbsp;&amp;nbsp; &amp;nbsp;[[1]]&lt;br&gt;&lt;/p&gt;&lt;p dir="ltr"&gt;&lt;strong&gt;3.&amp;nbsp;&lt;/strong&gt;a salesperson&amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp; [[4]]&lt;br&gt;&lt;/p&gt;&lt;p dir="ltr"&gt;&lt;strong&gt;4.&lt;/strong&gt;&amp;nbsp;a recruiter&amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp; [[2]]&lt;br&gt;&lt;/p&gt;&lt;table border="1" cellspacing="0" cellpadding="0" width="631"&gt;&lt;tbody&gt;&lt;tr&gt;&lt;td width="631"&gt;&lt;p&gt;&lt;b&gt;&amp;nbsp;a.&amp;nbsp;&lt;/b&gt;is a person who helps design, create, and monitor a marketing project.&lt;/p&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr&gt;&lt;td width="631"&gt;&lt;p&gt;&lt;b&gt;&amp;nbsp;b.&lt;/b&gt;&amp;nbsp;is a person who finds and hires qualified candidates to fill job positions.&lt;/p&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr&gt;&lt;td width="631"&gt;&lt;p&gt;&lt;b&gt;&amp;nbsp;c.&amp;nbsp;&lt;/b&gt;is a person who gives financial advice to clients.&lt;/p&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr&gt;&lt;td width="631"&gt;&lt;p&gt;&lt;b&gt;&amp;nbsp;d.&lt;/b&gt;&amp;nbsp;is a person who sells goods in a shop or directly to customers.&lt;/p&gt;&lt;/td&gt;&lt;/tr&gt;&lt;/tbody&gt;&lt;/table&gt;</questiontext>
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            <answer id="557814">
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        <parent>0</parent>
        <name>EasySPEAK3-T1P3</name>
        <questiontext>&lt;p dir="ltr"&gt;&lt;strong&gt;Practice 3: Choose the correct answer.&lt;/strong&gt;&lt;br&gt;&lt;/p&gt;&lt;p dir="ltr"&gt;&lt;strong&gt;&lt;strong&gt;&lt;/strong&gt;&lt;/strong&gt;&lt;/p&gt;&lt;p dir="ltr"&gt;&lt;strong&gt;1.&amp;nbsp;&lt;/strong&gt;I work [[2]] a marketing specialist. I help design, create, and oversee marketing projects.&lt;/p&gt;&lt;p dir="ltr"&gt;&lt;strong&gt;2.&amp;nbsp;&lt;/strong&gt;I work [[6]] Economics. I'm a data analyst.&amp;nbsp;&lt;/p&gt;&lt;p dir="ltr"&gt;&lt;strong&gt;3.&amp;nbsp;&lt;/strong&gt;She is in charge [[9]] all recruitment, management and the right to fire employees in this department.&lt;/p&gt;&lt;p dir="ltr"&gt;&lt;strong&gt;4.&amp;nbsp;&lt;/strong&gt;The leader team is directly responsible [[11]] the day-to-day operations of the business.&lt;/p&gt;&lt;strong&gt;5.&amp;nbsp;&lt;/strong&gt;The sales assistants are trained to deal [[13]] customer complaints in a friendly manner.</questiontext>
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        <generalfeedbackformat>1</generalfeedbackformat>
        <defaultmark>1.0000000</defaultmark>
        <penalty>0.0000000</penalty>
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        <timecreated>1692155434</timecreated>
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              <feedbackformat>0</feedbackformat>
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        <name>default</name>
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        <penalty>0.0000000</penalty>
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      <question id="278430">
        <parent>0</parent>
        <name>EasySPEAK3-T2P1</name>
        <questiontext>&lt;p dir="ltr"&gt;&lt;strong&gt;Practice 1: Match the types of companies to their definitions.&lt;/strong&gt;&lt;br&gt;&lt;/p&gt;&lt;p dir="ltr"&gt;&lt;strong&gt;1.&amp;nbsp;&lt;/strong&gt;a multinational corporation&lt;strong&gt;&amp;nbsp; &amp;nbsp;&lt;/strong&gt;[[3]]&lt;br&gt;&lt;/p&gt;&lt;p dir="ltr"&gt;&lt;strong&gt;2.&amp;nbsp;&lt;/strong&gt;a family business&amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp;&amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp;&amp;nbsp;&amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp;[[5]]&lt;br&gt;&lt;/p&gt;&lt;p dir="ltr"&gt;&lt;strong&gt;3.&amp;nbsp;&lt;/strong&gt;a high-tech company&amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp;&amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp;[[4]]&lt;br&gt;&lt;/p&gt;&lt;p dir="ltr"&gt;&lt;strong&gt;4.&amp;nbsp;&lt;/strong&gt;a non-profit organization&amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp;[[1]]&lt;br&gt;&lt;/p&gt;&lt;p dir="ltr"&gt;&lt;strong&gt;5.&amp;nbsp;&lt;/strong&gt;a startup&amp;nbsp;&amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp; [[2]]&lt;br&gt;&lt;/p&gt;&lt;p dir="ltr"&gt;&lt;table border="1" cellspacing="0" cellpadding="0" width="1021"&gt;&lt;tbody&gt;&lt;tr&gt;&lt;td width="1021"&gt;&lt;p&gt;&lt;b&gt;&amp;nbsp;a.&lt;/b&gt;&amp;nbsp;is a type of corporation that operates for purposes other than making a profit. The primary goal of it is to serve the public or a specific community.&lt;/p&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr&gt;&lt;td width="1021"&gt;&lt;p&gt;&lt;b&gt;&amp;nbsp;b&lt;/b&gt;. is a newly established company that is in the early stages of its development and growth.&lt;/p&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr&gt;&lt;td width="1021"&gt;&lt;p&gt;&lt;b&gt;&amp;nbsp;c.&lt;/b&gt;&amp;nbsp;is a company that has business operations in at least one country other than its home country.&lt;/p&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr&gt;&lt;td width="1021"&gt;&lt;p&gt;&lt;b&gt;&amp;nbsp;d.&lt;/b&gt;&amp;nbsp;is an organization that specializes in developing and producing advanced technological products and services.&lt;/p&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr&gt;&lt;td width="1021"&gt;&lt;p&gt;&lt;b&gt;&amp;nbsp;e.&lt;/b&gt;&amp;nbsp; is a business in which two or more family members are involved and the majority of ownership or control lies within a family.&lt;/p&gt;&lt;/td&gt;&lt;/tr&gt;&lt;/tbody&gt;&lt;/table&gt;&lt;/p&gt;</questiontext>
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        <name>EasySPEAK3-T2P2</name>
        <questiontext>&lt;p dir="ltr"&gt;&lt;b id="docs-internal-guid-e7710376-7fff-dd2f-f35f-5685a58958ba"&gt;Practice 2: Match the types of companies to their advantages.&lt;/b&gt;&lt;/p&gt;&lt;p dir="ltr"&gt;&lt;b&gt;&lt;table border="1" cellspacing="0" cellpadding="0"&gt;&lt;tbody&gt;&lt;tr&gt;&lt;td valign="top"&gt;&lt;p&gt;&lt;b&gt;&amp;nbsp;1.&amp;nbsp;&lt;/b&gt;&lt;/p&gt;&lt;ul type="disc"&gt;&lt;li&gt;provide personally fulfilling, knowing that your efforts contribute to society&lt;/li&gt;&lt;li&gt;offer different job opportunities for individuals with different skills and interests&lt;/li&gt;&lt;/ul&gt;&lt;/td&gt;&lt;td&gt;&lt;p&gt;&amp;nbsp;[[4]]&lt;/p&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr&gt;&lt;td valign="top"&gt;&lt;p&gt;&lt;b&gt;&amp;nbsp;2.&amp;nbsp;&lt;/b&gt;&lt;/p&gt;&lt;ul type="disc"&gt;&lt;li&gt;offer opportunities to contribute creative ideas and be part of shaping new products or services&lt;/li&gt;&lt;li&gt;provide opportunities to have direct access to top leadership and founders&lt;/li&gt;&lt;/ul&gt;&lt;/td&gt;&lt;td&gt;&lt;p&gt;&amp;nbsp;[[5]]&lt;/p&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr&gt;&lt;td valign="top"&gt;&lt;p&gt;&lt;b&gt;3.&amp;nbsp;&lt;/b&gt;&lt;/p&gt;&lt;ul type="disc"&gt;&lt;li&gt;the clear structure and opportunities for career growth&lt;/li&gt;&lt;li&gt;good benefits, like health insurance and retirement plans&lt;/li&gt;&lt;/ul&gt;&lt;/td&gt;&lt;td&gt;&lt;p&gt;&amp;nbsp;[[1]]&lt;/p&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr&gt;&lt;td valign="top"&gt;&lt;p&gt;&lt;b&gt;&amp;nbsp;4.&amp;nbsp;&lt;/b&gt;&lt;/p&gt;&lt;ul type="disc"&gt;&lt;li&gt;opportunities for access to technological advancements&lt;/li&gt;&lt;li&gt;an exciting environment with innovative projects and technologies&lt;/li&gt;&lt;/ul&gt;&lt;/td&gt;&lt;td&gt;&lt;p&gt;&amp;nbsp;[[3]]&lt;/p&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr&gt;&lt;td valign="top"&gt;&lt;p&gt;&lt;b&gt;&amp;nbsp;5.&amp;nbsp;&lt;/b&gt;&lt;/p&gt;&lt;ul type="disc"&gt;&lt;li&gt;close relationship with other workers&lt;/li&gt;&lt;li&gt;ability to see how all the roles fit together&lt;/li&gt;&lt;/ul&gt;&lt;/td&gt;&lt;td&gt;&lt;p&gt;&amp;nbsp;[[2]]&lt;/p&gt;&lt;/td&gt;&lt;/tr&gt;&lt;/tbody&gt;&lt;/table&gt;&lt;/b&gt;&lt;/p&gt;</questiontext>
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            <answer id="557836">
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            <answer id="557837">
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        <questiontext>&lt;p dir="ltr"&gt;&lt;b id="docs-internal-guid-e1717079-7fff-c2d7-5697-242649d52a6b"&gt;Practice 3: Match the types of companies to their disadvantages.&lt;/b&gt;&lt;br&gt;&lt;/p&gt;&lt;p dir="ltr"&gt;&lt;b&gt;&lt;table border="1" cellspacing="0" cellpadding="0" width="983"&gt;&lt;tbody&gt;&lt;tr&gt;&lt;td width="778" valign="top"&gt;&lt;p&gt;&lt;b&gt;&amp;nbsp;1.&amp;nbsp;&lt;/b&gt;&lt;/p&gt;&lt;ul type="disc"&gt;&lt;li&gt;get lower salary compared to for-profit organizations&lt;/li&gt;&lt;li&gt;face funding challenges&lt;/li&gt;&lt;/ul&gt;&lt;/td&gt;&lt;td width="205"&gt;&lt;p&gt;&amp;nbsp;[[4]]&amp;nbsp;&lt;/p&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr&gt;&lt;td width="778" valign="top"&gt;&lt;p&gt;&lt;b&gt;&amp;nbsp;2.&amp;nbsp;&lt;/b&gt;&lt;/p&gt;&lt;ul type="disc"&gt;&lt;li&gt;work in a narrow area&lt;/li&gt;&lt;li&gt;not get a clear view of what's happening in other parts of the organization&lt;/li&gt;&lt;/ul&gt;&lt;/td&gt;&lt;td width="205"&gt;&lt;p&gt;&amp;nbsp;[[1]]&amp;nbsp;&lt;/p&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr&gt;&lt;td width="778" valign="top"&gt;&lt;p&gt;&lt;b&gt;&amp;nbsp;3.&lt;/b&gt;&lt;/p&gt;&lt;ul type="disc"&gt;&lt;li&gt;affect employee physical and mental health due to high workloads, pressure, and long hours&lt;/li&gt;&lt;li&gt;face a higher risk of job instability if the business fails&lt;/li&gt;&lt;/ul&gt;&lt;/td&gt;&lt;td width="205"&gt;&lt;p&gt;&amp;nbsp;[[3]]&amp;nbsp;&lt;/p&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr&gt;&lt;td width="778" valign="top"&gt;&lt;p&gt;&lt;b&gt;&amp;nbsp;4.&lt;/b&gt;&lt;/p&gt;&lt;ul type="disc"&gt;&lt;li&gt;have difficulties working with other family members&lt;/li&gt;&lt;li&gt;be run in an amateur manner, lacking formal structures and processes&lt;/li&gt;&lt;/ul&gt;&lt;/td&gt;&lt;td width="205"&gt;&lt;p&gt;&amp;nbsp;[[2]]&amp;nbsp;&lt;/p&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr&gt;&lt;td width="778" valign="top"&gt;&lt;p&gt;&lt;b&gt;&amp;nbsp;5.&lt;/b&gt;&lt;/p&gt;&lt;ul type="disc"&gt;&lt;li&gt;have fewer resources to offer employee benefits such as health insurance, retirement plans, or paid time off&lt;/li&gt;&lt;li&gt;limit career growth opportunities due to the organization's small size and flat structure&lt;/li&gt;&lt;/ul&gt;&lt;/td&gt;&lt;td width="205"&gt;&lt;p&gt;&amp;nbsp;[[5]]&amp;nbsp;&lt;/p&gt;&lt;/td&gt;&lt;/tr&gt;&lt;/tbody&gt;&lt;/table&gt;&lt;/b&gt;&lt;/p&gt;&lt;br&gt;</questiontext>
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      <question id="278434">
        <parent>0</parent>
        <name>EasySPEAK3-T3P1</name>
        <questiontext>&lt;p dir="ltr"&gt;&lt;strong&gt;Practice 1: Complete the blanks with the phrases given.&lt;/strong&gt;&lt;br&gt;&lt;/p&gt;&lt;p dir="ltr"&gt;&lt;strong&gt;&lt;strong&gt;&lt;/strong&gt;&lt;/strong&gt;&lt;/p&gt;&lt;p dir="ltr"&gt;&lt;span id="docs-internal-guid-5f2c9800-7fff-f9b1-8063-d5ef66394c81"&gt;&lt;strong&gt;Sales Director&lt;/strong&gt;&lt;/span&gt;&lt;/p&gt;&lt;ul&gt;&lt;li dir="ltr" aria-level="1"&gt;&lt;p dir="ltr" role="presentation"&gt;[[3]]&lt;/p&gt;&lt;/li&gt;&lt;li dir="ltr" aria-level="1"&gt;&lt;p dir="ltr" role="presentation"&gt;&lt;span id="docs-internal-guid-5f2c9800-7fff-f9b1-8063-d5ef66394c81"&gt;Field Sales Manager&lt;/span&gt;&lt;/p&gt;&lt;/li&gt;&lt;/ul&gt;&lt;p dir="ltr"&gt;&lt;strong&gt;[[1]]&lt;/strong&gt;&lt;/p&gt;&lt;ul&gt;&lt;li dir="ltr" aria-level="1"&gt;&lt;p dir="ltr" role="presentation"&gt;[[5]]&lt;/p&gt;&lt;/li&gt;&lt;li dir="ltr" aria-level="1"&gt;&lt;p dir="ltr" role="presentation"&gt;&lt;span id="docs-internal-guid-5f2c9800-7fff-f9b1-8063-d5ef66394c81"&gt;Product Marketing Manager&lt;/span&gt;&lt;/p&gt;&lt;/li&gt;&lt;/ul&gt;&lt;p dir="ltr"&gt;&lt;span id="docs-internal-guid-5f2c9800-7fff-f9b1-8063-d5ef66394c81"&gt;&lt;strong&gt;Finance Director&lt;/strong&gt;&lt;/span&gt;&lt;/p&gt;&lt;ul&gt;&lt;li dir="ltr" aria-level="1"&gt;&lt;p dir="ltr" role="presentation"&gt;&lt;span id="docs-internal-guid-5f2c9800-7fff-f9b1-8063-d5ef66394c81"&gt;Accounting Manager&lt;/span&gt;&lt;/p&gt;&lt;/li&gt;&lt;li dir="ltr" aria-level="1"&gt;&lt;p dir="ltr" role="presentation"&gt;&lt;span id="docs-internal-guid-5f2c9800-7fff-f9b1-8063-d5ef66394c81"&gt;[[2]]&lt;/span&gt;&lt;/p&gt;&lt;/li&gt;&lt;/ul&gt;&lt;p dir="ltr"&gt;&lt;span id="docs-internal-guid-5f2c9800-7fff-f9b1-8063-d5ef66394c81"&gt;&lt;strong&gt;Human Resource Director&lt;/strong&gt;&lt;/span&gt;&lt;/p&gt;&lt;ul&gt;&lt;li dir="ltr" aria-level="1"&gt;&lt;p dir="ltr" role="presentation"&gt;[[4]]&lt;/p&gt;&lt;/li&gt;&lt;li dir="ltr" aria-level="1"&gt;&lt;p dir="ltr" role="presentation"&gt;&lt;span id="docs-internal-guid-5f2c9800-7fff-f9b1-8063-d5ef66394c81"&gt;Training and Development Manager&lt;/span&gt;&lt;/p&gt;&lt;/li&gt;&lt;/ul&gt;</questiontext>
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        <generalfeedbackformat>1</generalfeedbackformat>
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              <answertext>Tax Manager</answertext>
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              <answertext>Indoor Sales Manager</answertext>
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            <answer id="557848">
              <answertext>Recruitment Manager</answertext>
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            <answer id="557849">
              <answertext>Digital Marketing Manager</answertext>
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        <name>EasySPEAK3-T3P2</name>
        <questiontext>&lt;p dir="ltr"&gt;&lt;strong&gt;Practice 2: Choose the correct answer.&lt;/strong&gt;&lt;br&gt;&lt;/p&gt;&lt;p dir="ltr"&gt;&lt;strong&gt;&lt;strong&gt;&lt;/strong&gt;&lt;/strong&gt;&lt;/p&gt;&lt;p dir="ltr"&gt;&lt;strong&gt;1.&amp;nbsp;&lt;/strong&gt;The Marketing department is divided [[2]] Digital Marketing and Product Marketing.&lt;/p&gt;&lt;p dir="ltr"&gt;&lt;strong&gt;2.&amp;nbsp;&lt;/strong&gt;The Sales department focuses [[4]] two main areas: Accounting and Tax.&lt;/p&gt;&lt;p dir="ltr"&gt;&lt;strong&gt;3.&amp;nbsp;&lt;/strong&gt;The Human Resource department consists [[9]] Recruitment and Training and Development.&lt;/p&gt;&lt;p dir="ltr"&gt;&lt;strong&gt;4.&amp;nbsp;&lt;/strong&gt;The Finance department includes [[11]] Accounting and Tax.&lt;/p&gt;&lt;strong&gt;5.&amp;nbsp;&lt;/strong&gt;[[15]] the top, we have Mr. John Smith, who is our Chief Executive Officer (CEO).</questiontext>
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 &lt;tbody&gt;&lt;tr&gt;
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  &lt;td width="188"&gt;
  &lt;p align="center"&gt;&lt;b&gt;Pomodoro Technique&lt;/b&gt;&lt;/p&gt;
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 &lt;tbody&gt;&lt;tr&gt;
  &lt;td&gt;
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  &lt;p&gt;&amp;nbsp;{#3}&lt;/p&gt;
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  &lt;p&gt;&amp;nbsp;{#4}&lt;/p&gt;
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  to the bottoms)&lt;/p&gt;&lt;/div&gt;
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        <questiontext>&lt;p&gt;&lt;b id="docs-internal-guid-e60ab014-7fff-8e7e-3223-24032af6644c"&gt;Practice 2: Match the job positions with the job descriptions.&lt;/b&gt;&lt;/p&gt;&lt;p&gt;&lt;b&gt;&lt;table border="1" cellspacing="0" cellpadding="0" width="952"&gt;
 &lt;tbody&gt;&lt;tr&gt;
  &lt;td width="319"&gt;
  &lt;p align="center"&gt;&lt;b&gt;Job positions&lt;/b&gt;&lt;/p&gt;
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  &lt;p&gt;&lt;b&gt;&amp;nbsp;1.&lt;/b&gt;
  a Financial Planner&amp;nbsp;[[4]]&lt;/p&gt;
  &lt;/td&gt;
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  &lt;p&gt;&lt;b&gt;&amp;nbsp;a. &lt;/b&gt;research
  investment opportunities, analyze market trends, and provide recommendations
  to the investment team&lt;/p&gt;
  &lt;/td&gt;
 &lt;/tr&gt;
 &lt;tr&gt;
  &lt;td width="319" valign="top"&gt;
  &lt;p&gt;&lt;b&gt;&amp;nbsp;2. &lt;/b&gt;a
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  &lt;p&gt;&lt;b&gt;&amp;nbsp;b.&lt;/b&gt;
  analyze financial data, prepare reports, and provide insights to support
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 &lt;/tr&gt;
 &lt;tr&gt;
  &lt;td width="319" valign="top"&gt;
  &lt;p&gt;&lt;b&gt;&amp;nbsp;3.&lt;/b&gt;
  a Digital Marketing Specialist&amp;nbsp;[[9]]&lt;/p&gt;
  &lt;/td&gt;
  &lt;td width="633" valign="top"&gt;
  &lt;p&gt;&lt;b&gt;&amp;nbsp;c. &lt;/b&gt;identify
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  &lt;/td&gt;
 &lt;/tr&gt;
 &lt;tr&gt;
  &lt;td width="319" valign="top"&gt;
  &lt;p&gt;&lt;b&gt;&amp;nbsp;4. &lt;/b&gt;a
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  &lt;/td&gt;
  &lt;td width="633" valign="top"&gt;
  &lt;p&gt;&lt;b&gt;&amp;nbsp;d.&lt;/b&gt;
  work closely with clients to understand their financial goals and create
  personalized plans to help them achieve those goals&lt;/p&gt;
  &lt;/td&gt;
 &lt;/tr&gt;
 &lt;tr&gt;
  &lt;td width="319" valign="top"&gt;
  &lt;p&gt;&lt;b&gt;&amp;nbsp;5. &lt;/b&gt;a
  Remote Inside Sales Specialist [[8]]&lt;/p&gt;
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  &lt;td width="633" valign="top"&gt;
  &lt;p&gt;&lt;b&gt;&amp;nbsp;e. &lt;/b&gt;create
  and manage social media content, and implement social media strategies&lt;/p&gt;
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 &lt;/tr&gt;
 &lt;tr&gt;
  &lt;td width="319" valign="top"&gt;
  &lt;p&gt;&lt;b&gt;&amp;nbsp;6. &lt;/b&gt;a
  Financial Analyst [[2]]&lt;/p&gt;
  &lt;/td&gt;
  &lt;td width="633" valign="top"&gt;
  &lt;p&gt;&lt;b&gt;&amp;nbsp;f. &lt;/b&gt;design
  marketing materials such as graphics for social media, email campaigns, and
  websites&lt;/p&gt;
  &lt;/td&gt;
 &lt;/tr&gt;
 &lt;tr&gt;
  &lt;td width="319" valign="top"&gt;
  &lt;p&gt;&lt;b&gt;&amp;nbsp;7. &lt;/b&gt;a
  Marketing Coordinator [[6]]&lt;/p&gt;
  &lt;/td&gt;
  &lt;td width="633" valign="top"&gt;
  &lt;p&gt;&lt;b&gt;&amp;nbsp;g. &lt;/b&gt;build
  relationships with clients, and sell products&lt;/p&gt;
  &lt;/td&gt;
 &lt;/tr&gt;
 &lt;tr&gt;
  &lt;td width="319" valign="top"&gt;
  &lt;p&gt;&lt;b&gt;&amp;nbsp;8. &lt;/b&gt;a
  Remote Social Media Manager&amp;nbsp; [[5]]&lt;/p&gt;
  &lt;/td&gt;
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  &lt;p&gt;&lt;b&gt;&amp;nbsp;h. &lt;/b&gt;approach
  potential clients, and close deals remotely&lt;/p&gt;
  &lt;/td&gt;
 &lt;/tr&gt;
 &lt;tr&gt;
  &lt;td width="319" valign="top"&gt;
  &lt;p&gt;&lt;b&gt;&amp;nbsp;9. &lt;/b&gt;a
  Business Development Manager [[3]]&lt;/p&gt;
  &lt;/td&gt;
  &lt;td width="633" valign="top"&gt;
  &lt;p&gt;&lt;b&gt;&amp;nbsp;i. &lt;/b&gt;manage
  online advertising campaigns, analyze digital marketing performance, and
  optimize strategies for better results&lt;/p&gt;
  &lt;/td&gt;
 &lt;/tr&gt;
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        <questiontext>&lt;p dir="ltr" style="text-align: left;"&gt;&lt;strong&gt;Practice 1: Complete the phrases with words from the box.&lt;/strong&gt;&lt;br&gt;&lt;/p&gt;&lt;p dir="ltr" style="text-align: left;"&gt;&lt;strong&gt;&lt;strong&gt;&lt;/strong&gt;&lt;/strong&gt;&lt;/p&gt;&lt;p dir="ltr"&gt;&lt;span&gt;&lt;strong style="font-weight: bold;"&gt;1.&lt;/strong&gt; [[3]]&amp;nbsp;so true!&lt;/span&gt;&lt;/p&gt;&lt;p dir="ltr"&gt;&lt;span&gt;&lt;strong style="font-weight: bold;"&gt;2. &lt;/strong&gt;[[5]]?&lt;/span&gt;&lt;/p&gt;&lt;p dir="ltr"&gt;&lt;strong style="font-weight: bold;"&gt;3. &lt;/strong&gt;I [[1]] what you mean.&lt;/p&gt;&lt;p dir="ltr"&gt;&lt;strong style="font-weight: bold;"&gt;4.&lt;/strong&gt; So what you are [[2]] is …&lt;/p&gt;&lt;strong style="font-weight: bold;"&gt;5. &lt;/strong&gt;[[4]] amazing!&lt;br&gt;&lt;p&gt;&lt;/p&gt;</questiontext>
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      <question id="278457">
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        <questiontext>&lt;p dir="ltr" style="text-align: left;"&gt;&lt;strong&gt;Practice 2: Choose the correct answer.&lt;/strong&gt;&lt;br&gt;&lt;/p&gt;&lt;p dir="ltr" style="text-align: left;"&gt;&lt;strong&gt;&lt;strong&gt;&lt;/strong&gt;&lt;/strong&gt;&lt;/p&gt;&lt;p dir="ltr"&gt;&lt;strong style="font-weight: bold;"&gt;1. Showing empathy about something good&amp;nbsp; &amp;nbsp; &lt;/strong&gt;&amp;nbsp;[[2]]&lt;/p&gt;&lt;div class="editor-indent" style="margin-left: 30px;"&gt;&lt;p dir="ltr"&gt;&lt;span&gt;&lt;span id="docs-internal-guid-d06c0cca-7fff-2996-b5bb-0af375e792c7" style=""&gt;A. What I mean is that …&lt;/span&gt;&lt;/span&gt;&lt;/p&gt;&lt;p dir="ltr"&gt;&lt;span&gt;&lt;span id="docs-internal-guid-d06c0cca-7fff-2996-b5bb-0af375e792c7"&gt;B. Great!&lt;/span&gt;&lt;/span&gt;&lt;/p&gt;&lt;p dir="ltr"&gt;&lt;span&gt;&lt;span id="docs-internal-guid-d06c0cca-7fff-2996-b5bb-0af375e792c7" style=""&gt;C. No way!&lt;/span&gt;&lt;/span&gt;&lt;/p&gt;&lt;/div&gt;&lt;p dir="ltr"&gt;&lt;span&gt;&lt;strong style="font-weight: bold;"&gt;2. Showing empathy about something bad&lt;/strong&gt;&lt;strong&gt;&amp;nbsp; &amp;nbsp;&amp;nbsp;&lt;/strong&gt;&amp;nbsp;[[1]]&lt;/span&gt;&lt;/p&gt;&lt;div class="editor-indent" style="margin-left: 30px;"&gt;&lt;p dir="ltr"&gt;A. That’s dreadful!&lt;/p&gt;&lt;p dir="ltr"&gt;B. Fantastic!&lt;/p&gt;&lt;p dir="ltr"&gt;C. I see.&lt;/p&gt;&lt;/div&gt;&lt;p&gt;&lt;span style="font-weight: 700; font-size: 1rem;"&gt;3. Showing disbelief&lt;strong&gt;&amp;nbsp; &amp;nbsp;&amp;nbsp;&lt;/strong&gt;&amp;nbsp;&lt;/span&gt;&lt;span style="font-size: 1rem;"&gt;[[3]]&lt;/span&gt;&lt;/p&gt;&lt;div class="editor-indent" style="margin-left: 30px;"&gt;&lt;span&gt;&lt;span style=""&gt;&lt;p dir="ltr" style=""&gt;A. Can you explain that?&lt;/p&gt;&lt;/span&gt;&lt;/span&gt;&lt;span&gt;&lt;span&gt;&lt;p dir="ltr"&gt;B. How amazing!&lt;/p&gt;&lt;/span&gt;&lt;/span&gt;&lt;span&gt;&lt;span style=""&gt;&lt;p dir="ltr" style=""&gt;C. No way!&lt;/p&gt;&lt;/span&gt;&lt;/span&gt;&lt;/div&gt;&lt;span&gt;&lt;span style=""&gt;&lt;p dir="ltr" style=""&gt;&lt;strong&gt;4. Showing that you understand&lt;/strong&gt;&lt;strong style="font-weight: bold;"&gt;&amp;nbsp; &lt;/strong&gt;&amp;nbsp;&amp;nbsp;&amp;nbsp;[[1]]&lt;/p&gt;&lt;/span&gt;&lt;/span&gt;&lt;div class="editor-indent" style="margin-left: 30px;"&gt;&lt;span&gt;&lt;span style=""&gt;&lt;p dir="ltr" style=""&gt;A. I know what you mean.&lt;/p&gt;&lt;/span&gt;&lt;/span&gt;&lt;span&gt;&lt;span style=""&gt;&lt;p dir="ltr" style=""&gt;B. That’s awful!&lt;/p&gt;&lt;/span&gt;&lt;/span&gt;&lt;span&gt;&lt;span style=""&gt;&lt;p dir="ltr" style=""&gt;C. So, you mean that.&lt;/p&gt;&lt;/span&gt;&lt;/span&gt;&lt;/div&gt;&lt;span&gt;&lt;span style=""&gt;&lt;p dir="ltr" style=""&gt;&lt;strong&gt;5. Showing that you don’t understand&lt;/strong&gt;&lt;strong style="font-weight: bold;"&gt;&amp;nbsp; &amp;nbsp;&lt;/strong&gt;&amp;nbsp;&amp;nbsp;[[3]]&lt;/p&gt;&lt;/span&gt;&lt;/span&gt;&lt;div class="editor-indent" style="margin-left: 30px;"&gt;&lt;span&gt;&lt;span style=""&gt;&lt;p dir="ltr" style=""&gt;A. So, in other words.&lt;/p&gt;&lt;/span&gt;&lt;/span&gt;&lt;span&gt;&lt;span style=""&gt;&lt;p dir="ltr" style=""&gt;B. You’re joking!&lt;/p&gt;&lt;/span&gt;&lt;/span&gt;&lt;span&gt;&lt;span style=""&gt;&lt;p dir="ltr" style=""&gt;C. I’m not sure what you mean.&lt;/p&gt;&lt;/span&gt;&lt;/span&gt;&lt;/div&gt;&lt;span&gt;&lt;span style=""&gt;&lt;p dir="ltr" style=""&gt;&lt;strong&gt;6. Paraphrasing&lt;/strong&gt;&lt;strong style="font-weight: bold;"&gt;&amp;nbsp; &amp;nbsp;&amp;nbsp;&lt;/strong&gt;&amp;nbsp;[[2]]&lt;/p&gt;&lt;/span&gt;&lt;/span&gt;&lt;div class="editor-indent" style="margin-left: 30px;"&gt;&lt;span&gt;&lt;span style=""&gt;&lt;p dir="ltr" style=""&gt;A. I see what you’re saying …&lt;/p&gt;&lt;/span&gt;&lt;/span&gt;&lt;span&gt;&lt;span style=""&gt;&lt;p dir="ltr" style=""&gt;B. What I mean is that …&lt;/p&gt;&lt;/span&gt;&lt;/span&gt;&lt;span&gt;&lt;span style=""&gt;&lt;p dir="ltr" style=""&gt;C. So, in other words …&lt;/p&gt;&lt;/span&gt;&lt;/span&gt;&lt;/div&gt;&lt;p&gt;&lt;/p&gt;</questiontext>
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        <questiontext>&lt;p dir="ltr" style="text-align: left;"&gt;&lt;strong&gt;Practice 2: Choose the correct answer.&lt;/strong&gt;&lt;br&gt;&lt;/p&gt;&lt;p dir="ltr" style="text-align: left;"&gt;&lt;strong&gt;&lt;strong&gt;&lt;/strong&gt;&lt;/strong&gt;&lt;/p&gt;&lt;p dir="ltr"&gt;&lt;strong style="font-weight: bold;"&gt;1. Showing empathy about something good&amp;nbsp; &amp;nbsp; &lt;/strong&gt;&amp;nbsp;[[2]]&lt;/p&gt;&lt;div class="editor-indent" style="margin-left: 30px;"&gt;&lt;p dir="ltr"&gt;&lt;span&gt;&lt;span id="docs-internal-guid-d06c0cca-7fff-2996-b5bb-0af375e792c7" style=""&gt;A. What I mean is that …&lt;/span&gt;&lt;/span&gt;&lt;/p&gt;&lt;p dir="ltr"&gt;&lt;span&gt;&lt;span id="docs-internal-guid-d06c0cca-7fff-2996-b5bb-0af375e792c7"&gt;B. Great!&lt;/span&gt;&lt;/span&gt;&lt;/p&gt;&lt;p dir="ltr"&gt;&lt;span&gt;&lt;span id="docs-internal-guid-d06c0cca-7fff-2996-b5bb-0af375e792c7" style=""&gt;C. No way!&lt;/span&gt;&lt;/span&gt;&lt;/p&gt;&lt;/div&gt;&lt;p dir="ltr"&gt;&lt;span&gt;&lt;strong style="font-weight: bold;"&gt;2. Showing empathy about something bad&lt;/strong&gt;&lt;strong&gt;&amp;nbsp; &amp;nbsp;&amp;nbsp;&lt;/strong&gt;&amp;nbsp;[[1]]&lt;/span&gt;&lt;/p&gt;&lt;div class="editor-indent" style="margin-left: 30px;"&gt;&lt;p dir="ltr"&gt;A. That’s dreadful!&lt;/p&gt;&lt;p dir="ltr"&gt;B. Fantastic!&lt;/p&gt;&lt;p dir="ltr"&gt;C. I see.&lt;/p&gt;&lt;/div&gt;&lt;p&gt;&lt;span style="font-weight: 700; font-size: 1rem;"&gt;3. Showing disbelief&lt;strong&gt;&amp;nbsp; &amp;nbsp;&amp;nbsp;&lt;/strong&gt;&amp;nbsp;&lt;/span&gt;&lt;span style="font-size: 1rem;"&gt;[[3]]&lt;/span&gt;&lt;/p&gt;&lt;div class="editor-indent" style="margin-left: 30px;"&gt;&lt;span&gt;&lt;span style=""&gt;&lt;p dir="ltr" style=""&gt;A. Can you explain that?&lt;/p&gt;&lt;/span&gt;&lt;/span&gt;&lt;span&gt;&lt;span&gt;&lt;p dir="ltr"&gt;B. How amazing!&lt;/p&gt;&lt;/span&gt;&lt;/span&gt;&lt;span&gt;&lt;span style=""&gt;&lt;p dir="ltr" style=""&gt;C. No way!&lt;/p&gt;&lt;/span&gt;&lt;/span&gt;&lt;/div&gt;&lt;span&gt;&lt;span style=""&gt;&lt;p dir="ltr" style=""&gt;&lt;strong&gt;4. Showing that you understand&lt;/strong&gt;&lt;strong style="font-weight: bold;"&gt;&amp;nbsp; &lt;/strong&gt;&amp;nbsp;&amp;nbsp;&amp;nbsp;[[1]]&lt;/p&gt;&lt;/span&gt;&lt;/span&gt;&lt;div class="editor-indent" style="margin-left: 30px;"&gt;&lt;span&gt;&lt;span style=""&gt;&lt;p dir="ltr" style=""&gt;A. I know what you mean.&lt;/p&gt;&lt;/span&gt;&lt;/span&gt;&lt;span&gt;&lt;span style=""&gt;&lt;p dir="ltr" style=""&gt;B. That’s awful!&lt;/p&gt;&lt;/span&gt;&lt;/span&gt;&lt;span&gt;&lt;span style=""&gt;&lt;p dir="ltr" style=""&gt;C. So, you mean that.&lt;/p&gt;&lt;/span&gt;&lt;/span&gt;&lt;/div&gt;&lt;span&gt;&lt;span style=""&gt;&lt;p dir="ltr" style=""&gt;&lt;strong&gt;5. Showing that you don’t understand&lt;/strong&gt;&lt;strong style="font-weight: bold;"&gt;&amp;nbsp; &amp;nbsp;&lt;/strong&gt;&amp;nbsp;&amp;nbsp;[[3]]&lt;/p&gt;&lt;/span&gt;&lt;/span&gt;&lt;div class="editor-indent" style="margin-left: 30px;"&gt;&lt;span&gt;&lt;span style=""&gt;&lt;p dir="ltr" style=""&gt;A. So, in other words.&lt;/p&gt;&lt;/span&gt;&lt;/span&gt;&lt;span&gt;&lt;span style=""&gt;&lt;p dir="ltr" style=""&gt;B. You’re joking!&lt;/p&gt;&lt;/span&gt;&lt;/span&gt;&lt;span&gt;&lt;span style=""&gt;&lt;p dir="ltr" style=""&gt;C. I’m not sure what you mean.&lt;/p&gt;&lt;/span&gt;&lt;/span&gt;&lt;/div&gt;&lt;span&gt;&lt;span style=""&gt;&lt;p dir="ltr" style=""&gt;&lt;strong&gt;6. Paraphrasing&lt;/strong&gt;&lt;strong style="font-weight: bold;"&gt;&amp;nbsp; &amp;nbsp;&amp;nbsp;&lt;/strong&gt;&amp;nbsp;[[2]]&lt;/p&gt;&lt;/span&gt;&lt;/span&gt;&lt;div class="editor-indent" style="margin-left: 30px;"&gt;&lt;span&gt;&lt;span style=""&gt;&lt;p dir="ltr" style=""&gt;A. I see what you’re saying …&lt;/p&gt;&lt;/span&gt;&lt;/span&gt;&lt;span&gt;&lt;span style=""&gt;&lt;p dir="ltr" style=""&gt;B. What I mean is that …&lt;/p&gt;&lt;/span&gt;&lt;/span&gt;&lt;span&gt;&lt;span style=""&gt;&lt;p dir="ltr" style=""&gt;C. So, in other words …&lt;/p&gt;&lt;/span&gt;&lt;/span&gt;&lt;/div&gt;&lt;p&gt;&lt;/p&gt;</questiontext>
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        <questiontext>&lt;p dir="ltr" style="text-align: left;"&gt;&lt;strong&gt;Practice 3: Read these situations below and write down what you will say in each situation.&lt;/strong&gt;&lt;br&gt;&lt;/p&gt;&lt;p dir="ltr" style="text-align: left;"&gt;&lt;strong&gt;&lt;strong&gt;&lt;/strong&gt;&lt;/strong&gt;&lt;/p&gt;&lt;p dir="ltr"&gt;&lt;strong&gt;&lt;strong&gt;Situation 1:&amp;nbsp;&lt;/strong&gt;&lt;/strong&gt;&lt;/p&gt;&lt;p dir="ltr"&gt;&lt;span&gt;&lt;strong style="font-weight: bold;"&gt;Person A: &lt;/strong&gt;Hey, guess what? I just got accepted into my dream company!&lt;/span&gt;&lt;/p&gt;&lt;p dir="ltr"&gt;&lt;strong&gt;&lt;strong&gt;You: ………………………………………………………………………………………………………… .&lt;/strong&gt;&lt;/strong&gt;&lt;/p&gt;&lt;span&gt;&lt;span style=""&gt;&lt;br&gt;&lt;p dir="ltr" style="font-weight: bold;"&gt;Situation 2:&amp;nbsp;&lt;/p&gt;&lt;p dir="ltr" style=""&gt;&lt;strong&gt;Person A: &lt;/strong&gt;Hey, did you hear about the accident on the highway yesterday? It caused a massive traffic jam.&lt;/p&gt;&lt;p dir="ltr" style="font-weight: bold;"&gt;You: ………………………………………………………………………………………………………… .&lt;/p&gt;&lt;br&gt;&lt;p dir="ltr" style="font-weight: bold;"&gt;Situation 3:&lt;/p&gt;&lt;p dir="ltr" style=""&gt;&lt;span style="font-weight: bold;"&gt;Person A: &lt;/span&gt;Hey, have you seen the new software update? It's supposed to streamline our workflow.&lt;/p&gt;&lt;p dir="ltr" style="font-weight: bold;"&gt;You:&amp;nbsp; ………………………………………………………………………………………………………… .&lt;/p&gt;&lt;p dir="ltr" style=""&gt;&lt;span style="font-weight: bold;"&gt;Person A: &lt;/span&gt;Sure! The update aims to improve the user interface and make certain tasks more intuitive.&lt;/p&gt;&lt;p dir="ltr" style="font-weight: bold;"&gt;You: ………………………………………………………………………………………………………… .&lt;/p&gt;&lt;strong&gt;Person A: &lt;/strong&gt;No problem at all. If you have any more questions or if you're unsure about anything else, feel free to ask.&lt;/span&gt;&lt;br&gt;&lt;/span&gt;&lt;p&gt;&lt;/p&gt;</questiontext>
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&lt;/strong&gt;&lt;/p&gt;&lt;p&gt;&lt;span style="font-size: 1rem;"&gt;&lt;strong style="font-weight: bold;"&gt;1. &lt;/strong&gt;I appreciate that, but it's {#1} for me to take this on.&lt;/span&gt;&lt;/p&gt;&lt;p dir="ltr"&gt;&lt;span&gt;&lt;strong style="font-weight: bold;"&gt;2. &lt;/strong&gt;I really don't have any {#2} in my schedule.&amp;nbsp;&lt;/span&gt;&lt;/p&gt;&lt;p dir="ltr"&gt;&lt;span&gt;&lt;strong style="font-weight: bold;"&gt;3. &lt;/strong&gt;I appreciate the offer, but I need to {#3} my existing commitments.&amp;nbsp;&lt;/span&gt;&lt;/p&gt;&lt;p dir="ltr"&gt;&lt;span&gt;&lt;strong style="font-weight: bold;"&gt;4. &lt;/strong&gt;It's not {#4} for me to take this on.&lt;/span&gt;&lt;/p&gt;&lt;p dir="ltr"&gt;&lt;span&gt;&lt;strong style="font-weight: bold;"&gt;5.&lt;/strong&gt; I {#5} with your situation.&lt;/span&gt;&lt;/p&gt;&lt;p dir="ltr"&gt;&lt;span&gt;&lt;strong style="font-weight: bold;"&gt;6. &lt;/strong&gt;Sorry, but I feel I wouldn't be&amp;nbsp;{#6} for this one.&lt;/span&gt;&lt;/p&gt;&lt;p dir="ltr"&gt;&lt;span&gt;&lt;strong style="font-weight: bold;"&gt;7. &lt;/strong&gt;I appreciate your&amp;nbsp;{#7}.&lt;/span&gt;&lt;/p&gt;&lt;span&gt;&lt;strong style="font-weight: bold;"&gt;8. &lt;/strong&gt;Unfortunately, it's not what I'm&amp;nbsp;{#8} for at the moment.&lt;br&gt;&lt;/span&gt;&lt;p&gt;&lt;/p&gt;</questiontext>
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  &lt;p align="center"&gt;run&lt;/p&gt;
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        <questiontext>&lt;p dir="ltr" style="text-align: left;"&gt;&lt;b id="docs-internal-guid-6ae7acea-7fff-da16-338b-315fbfd6c680"&gt;Practice 2: Match expressions to suitable responses.&lt;/b&gt;&lt;br&gt;&lt;/p&gt;&lt;p dir="ltr" style="text-align: left;"&gt;&lt;b&gt;&lt;/b&gt;&lt;/p&gt;&lt;span style="font-size: 1rem; font-weight: inherit;"&gt;&lt;table border="1" cellspacing="0" cellpadding="0" width="997"&gt;
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  &lt;p&gt;&amp;nbsp;1. Welcome to our new
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  &lt;p&gt;&amp;nbsp;a. Oh, that's OK, I'll hang
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  &lt;p&gt;&amp;nbsp;2. So, how was your
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  &lt;p&gt;&amp;nbsp;b. Thank you very much.&lt;/p&gt;
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  &lt;p&gt;&amp;nbsp;3. And did you have any
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  &lt;p&gt;&amp;nbsp;c. Sounds interesting.&lt;/p&gt;
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  &lt;p&gt;&amp;nbsp;4. Here, let me take your
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  &lt;p&gt;&amp;nbsp;d. Thanks. I’ll have a cup
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  &lt;p&gt;&amp;nbsp;5. Can I get you a drink?
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  &lt;p&gt;&amp;nbsp;e. It was fine, thanks.&lt;/p&gt;
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  &lt;p&gt;&amp;nbsp;6. OK. Come this way and
  I'll run through today's programme. [[3]]&lt;/p&gt;
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  &lt;p&gt;&amp;nbsp;f. No, not at all.&lt;/p&gt;
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  &lt;p&gt;&amp;nbsp;7. So, first of all, I
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  &lt;p&gt;&amp;nbsp;g. Thank you for providing
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 &lt;/tr&gt;
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  &lt;p&gt;&amp;nbsp;8. You'll need this ID card
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  &lt;p&gt;&amp;nbsp;h. That sounds like a good
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        <questiontext>&lt;p dir="ltr" style="text-align: left;"&gt;&lt;strong&gt;Practice 1: Choose words and phrases, then fill in the suitable blanks.&lt;/strong&gt;&lt;br&gt;&lt;/p&gt;&lt;p dir="ltr" style="text-align: left;"&gt;&lt;strong&gt;&lt;table border="1" cellspacing="0" cellpadding="0" width="529"&gt;
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  &lt;p align="center"&gt;leave&lt;/p&gt;
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&lt;/strong&gt;&lt;/p&gt;&lt;p&gt;&lt;strong style="font-size: 1rem;"&gt;&lt;strong&gt;Conversation 1:&lt;/strong&gt;&lt;/strong&gt;&lt;/p&gt;&lt;p&gt;&lt;strong style="font-size: 1rem;"&gt;A: &lt;/strong&gt;&lt;span style="font-size: 1rem; font-weight: inherit;"&gt;Can I {#1} a message?&lt;/span&gt;&lt;/p&gt;&lt;p&gt;&lt;span&gt;&lt;strong style="font-weight: bold;"&gt;B: &lt;/strong&gt;Yes, please. Please {#2} him I'll arrive at about three in the afternoon. &lt;/span&gt;&lt;/p&gt;&lt;p&gt;&lt;span&gt;&lt;br&gt;&lt;/span&gt;&lt;/p&gt;&lt;span&gt;&lt;span style=""&gt;&lt;span style=""&gt;&lt;p dir="ltr" style="font-weight: bold;"&gt;Conversation 2:&lt;/p&gt;&lt;p dir="ltr" style=""&gt;&lt;strong&gt;C:&lt;/strong&gt; He isn't here at the moment. {#3} you like to leave a message?&lt;/p&gt;&lt;p dir="ltr" style=""&gt;&lt;strong&gt;D:&lt;/strong&gt; Yes, {#4} you say Mr. Sorensen called?&lt;/p&gt;&lt;p dir="ltr" style=""&gt;&lt;strong&gt;C:&lt;/strong&gt; I'm sorry, can you {#5} your name?&lt;/p&gt;&lt;p dir="ltr" style=""&gt;&lt;strong&gt;D: &lt;/strong&gt;Yes, it's Sorensen. S... O... R... E... N... S... E... N.&lt;/p&gt;&lt;p dir="ltr" style=""&gt;&lt;br&gt;&lt;/p&gt;&lt;p dir="ltr" style="font-weight: bold;"&gt;&lt;strong&gt;&lt;/strong&gt;&lt;/p&gt;&lt;p dir="ltr" style="font-weight: bold;"&gt;&lt;strong&gt;Conversation 3:&lt;/strong&gt;&lt;/p&gt;&lt;p dir="ltr" style=""&gt;&lt;strong style="font-weight: bold;"&gt;E: &lt;/strong&gt;Shall I ask him to {#6} you tomorrow?&lt;/p&gt;&lt;p dir="ltr" style=""&gt;&lt;strong style="font-weight: bold;"&gt;F: &lt;/strong&gt;No, it's okay. Please tell him I'll {#7} later.&lt;/p&gt;&lt;p dir="ltr" style=""&gt;&lt;br&gt;&lt;/p&gt;&lt;/span&gt;&lt;/span&gt;&lt;/span&gt;&lt;p&gt;&lt;span&gt;&lt;span style=""&gt;&lt;span style=""&gt;&lt;strong style="font-weight: bold;"&gt;&lt;span style="font-size: 1rem;"&gt;Conversation 4:&lt;/span&gt;&lt;/strong&gt;&lt;/span&gt;&lt;/span&gt;&lt;/span&gt;&lt;/p&gt;&lt;span&gt;&lt;span style=""&gt;&lt;span style=""&gt;&lt;span style=""&gt;&lt;p dir="ltr" style=""&gt;&lt;strong&gt;G: &lt;/strong&gt;I'd like to {#8} a message for Mr. Casey, please.&lt;/p&gt;&lt;p dir="ltr" style=""&gt;&lt;span style="font-weight: bold;"&gt;H: &lt;/span&gt;Yes, of course. Who's calling?&amp;nbsp;&lt;/p&gt;&lt;p dir="ltr" style=""&gt;&lt;span style="font-weight: bold;"&gt;G: &lt;/span&gt;Angelo Gherrini, from Milan.&lt;/p&gt;&lt;/span&gt;&lt;/span&gt;&lt;/span&gt;&lt;/span&gt;&lt;p&gt;&lt;/p&gt;</questiontext>
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        <questiontext>&lt;p dir="ltr" style="text-align: left;"&gt;&lt;b id="docs-internal-guid-24c97055-7fff-5064-50d9-eaf713751254"&gt;Practice 1: Match the questions from the conversation on the left to those on the right that serve the same purpose.&lt;/b&gt;&lt;br&gt;&lt;/p&gt;&lt;p dir="ltr" style="text-align: left;"&gt;&lt;b&gt;&amp;nbsp;&lt;table border="1" cellspacing="0" cellpadding="0" width="981"&gt;
 &lt;tbody&gt;&lt;tr&gt;
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  &lt;p&gt;&amp;nbsp;1. Am I speaking to Mr Harvey?&amp;nbsp;&amp;nbsp; [[3]]&lt;/p&gt;
  &lt;/td&gt;
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  &lt;p&gt;&amp;nbsp;a. Could we set up a meeting next week to discuss it
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 &lt;tr&gt;
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  &lt;p&gt;&amp;nbsp;2. Do you have a moment to speak to me? [[5]]&lt;/p&gt;
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  &lt;p&gt;&amp;nbsp;b. When is convenient for you, Mr Harvey?&lt;/p&gt;
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 &lt;tr&gt;
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  &lt;p&gt;&amp;nbsp;3. Would it be possible to arrange a meeting next
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  &lt;p&gt;&amp;nbsp;c. Is that Mr Harvey?&lt;/p&gt;
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 &lt;tr&gt;
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  &lt;p&gt;&amp;nbsp;4. When's a good time for you, Mr Harvey? [[2]]&lt;/p&gt;
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  &lt;p&gt;&amp;nbsp;d. Would you be keen on finding out more about ways
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 &lt;/tr&gt;
 &lt;tr&gt;
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  &lt;p&gt;&amp;nbsp;5. Would you like to find out about ways to manage
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  &lt;/td&gt;
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  &lt;p&gt;&amp;nbsp;e. Is this a good time?&lt;/p&gt;
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        <questiontext>&lt;p dir="ltr" style="text-align: left;"&gt;&lt;strong&gt;&lt;strong&gt;Practice 1: Match the sentences to their purposes.&lt;/strong&gt;&lt;/strong&gt;&lt;/p&gt;&lt;p dir="ltr" style="text-align: left;"&gt;&lt;strong&gt;&lt;strong&gt;&lt;table border="1" cellspacing="0" cellpadding="0"&gt;
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  &lt;p&gt;&lt;b&gt;&amp;nbsp;1.&amp;nbsp;&lt;/b&gt;&lt;/p&gt;
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   &lt;li&gt;I'm sorry to hear about the issue you're facing with our
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   &lt;li&gt;I apologize for the inconvenience you've encountered with our
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   &lt;li&gt;I'm sorry that you're experiencing difficulties with our
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  &lt;p&gt;&amp;nbsp;[[5]]&lt;/p&gt;
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   &lt;li&gt;I completely understand your frustration and I want to help.&lt;/li&gt;
   &lt;li&gt;I can imagine how this problem must have been frustrating for
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   &lt;li&gt;I'm sorry that you've had to encounter this issue. That's
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  &lt;p&gt;&lt;b&gt;&amp;nbsp;3.&amp;nbsp;&lt;/b&gt;&lt;/p&gt;
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   &lt;li&gt;Let's work together to find a solution for this.&lt;b&gt;&lt;/b&gt;&lt;/li&gt;
   &lt;li&gt;I'd be happy to assist you in resolving this matter.&lt;b&gt;&lt;/b&gt;&lt;/li&gt;
   &lt;li&gt;I'm here to help you get this sorted out.&lt;b&gt;&lt;/b&gt;&lt;/li&gt;
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  &lt;p&gt;&amp;nbsp;[[1]]&lt;/p&gt;
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  &lt;p&gt;&lt;b&gt;&amp;nbsp;4.&amp;nbsp;&lt;/b&gt;&lt;/p&gt;
  &lt;ul type="disc"&gt;
   &lt;li&gt;To address this, we could either arrange for a replacement to be
       sent out to you immediately, or if you prefer, we can process a refund
       for your purchase.&lt;/li&gt;
   &lt;li&gt;To resolve this, we could either arrange for a replacement to be
       sent out to you immediately, or if you prefer, we can process a refund
       for your purchase.&lt;/li&gt;
   &lt;li&gt;We have a few approaches we could take to rectify this situation.&lt;/li&gt;
  &lt;/ul&gt;
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  &lt;td&gt;
  &lt;p&gt;&amp;nbsp;[[3]]&lt;/p&gt;
  &lt;/td&gt;
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  &lt;p&gt;&lt;b&gt;&amp;nbsp;5.&lt;/b&gt;&lt;/p&gt;
  &lt;ul type="disc"&gt;
   &lt;li&gt;We appreciate your patience and understanding as we work through
       this.&lt;/li&gt;
   &lt;li&gt;Thank you for being patient and understanding as we work to
       rectify this situation.&lt;/li&gt;
   &lt;li&gt;Your feedback is valuable, and we're committed to making things
       right.&lt;/li&gt;
  &lt;/ul&gt;
  &lt;/td&gt;
  &lt;td&gt;
  &lt;p&gt;&amp;nbsp;[[4]]&lt;/p&gt;
  &lt;/td&gt;
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  &lt;p&gt;&lt;b&gt;&amp;nbsp;6.&lt;/b&gt;&lt;/p&gt;
  &lt;ul type="disc"&gt;
   &lt;li&gt;If you have any more questions or concerns, don't hesitate to
       reach out.&lt;/li&gt;
  &lt;/ul&gt;
  &lt;ul type="disc"&gt;
   &lt;li&gt;I'll make sure to follow up with you to ensure everything is
       resolved.&lt;/li&gt;
   &lt;li&gt;Once again, I apologize for the inconvenience. Have a great day.&lt;/li&gt;
  &lt;/ul&gt;
  &lt;/td&gt;
  &lt;td&gt;
  &lt;p&gt;&amp;nbsp;[[6]]&lt;/p&gt;
  &lt;/td&gt;
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        <name>T26P2</name>
        <questiontext>&lt;p dir="ltr" style="text-align: left;"&gt;&lt;strong&gt;Practice 2: Fill in the blanks with the words to complete the sentences. &lt;/strong&gt;&lt;br&gt;&lt;/p&gt;&lt;p dir="ltr" style="text-align: left;"&gt;&lt;strong&gt;&lt;/strong&gt;&lt;/p&gt;&lt;table border="1" cellspacing="0" cellpadding="0"&gt;
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  &lt;p align="center"&gt;assistance&lt;/p&gt;
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  &lt;p align="center"&gt;specific
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  &lt;/td&gt;
  &lt;td width="187"&gt;&lt;/td&gt;
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  &lt;td width="187"&gt;
  &lt;p align="center"&gt;satisfaction&lt;/p&gt;
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&lt;p&gt;&lt;strong style="font-size: 1rem;"&gt;&lt;br&gt;&lt;/strong&gt;&lt;/p&gt;&lt;p&gt;&lt;strong style="font-size: 1rem;"&gt;1.&lt;/strong&gt;&lt;span style="font-size: 1rem; font-weight: inherit;"&gt; I'm calling because I've been having a really {#1} experience with one of your products.&lt;/span&gt;&lt;/p&gt;&lt;p dir="ltr"&gt;&lt;span&gt;&lt;strong style="font-weight: bold;"&gt;2.&amp;nbsp; &lt;/strong&gt;I'm sorry to hear about the issue you're {#2} with our products.&lt;/span&gt;&lt;/p&gt;&lt;p dir="ltr"&gt;&lt;span&gt;&lt;strong style="font-weight: bold;"&gt;3. &lt;/strong&gt;Could you please provide me with more details about the {#3} you're encountering with it?&lt;/span&gt;&lt;/p&gt;&lt;p dir="ltr"&gt;&lt;span&gt;&lt;strong style="font-weight: bold;"&gt;4. &amp;nbsp;&lt;/strong&gt;I recently bought a new computer from your company, but it's not {#4} properly.&lt;/span&gt;&lt;/p&gt;&lt;p dir="ltr"&gt;&lt;span&gt;&lt;strong style="font-weight: bold;"&gt;5. &lt;/strong&gt;The computer I received seems to be {#5}, and I can't use it at all.&lt;/span&gt;&lt;/p&gt;&lt;p dir="ltr"&gt;&lt;span&gt;&lt;strong style="font-weight: bold;"&gt;6.&lt;/strong&gt; I would prefer to receive a {#6} as I was really looking forward to using the computer.&lt;/span&gt;&lt;/p&gt;&lt;p dir="ltr"&gt;&lt;span&gt;&lt;strong style="font-weight: bold;"&gt;7. &lt;/strong&gt;We'll also provide you with an {#7} for your reference.&lt;/span&gt;&lt;/p&gt;&lt;p dir="ltr"&gt;&lt;span&gt;&lt;strong style="font-weight: bold;"&gt;8. &lt;/strong&gt;Thank you for your quick {#8} in this matter.&lt;/span&gt;&lt;/p&gt;&lt;span&gt;&lt;strong style="font-weight: bold;"&gt;9. &lt;/strong&gt;Your {#9} is our priority.&lt;br&gt;&lt;/span&gt;&lt;p&gt;&lt;/p&gt;</questiontext>
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&lt;/strong&gt;&lt;/p&gt;&lt;p&gt;&lt;span style="font-size: 1rem;"&gt;&lt;strong style="font-weight: bold;"&gt;A: &lt;/strong&gt;Hey, can I talk to you about something that's been bothering me regarding our team discussions?&lt;/span&gt;&lt;/p&gt;&lt;p dir="ltr"&gt;&lt;span&gt;&lt;strong style="font-weight: bold;"&gt;B: &lt;/strong&gt;Sure thing, what's on your mind?&lt;/span&gt;&lt;/p&gt;&lt;p dir="ltr"&gt;&lt;span&gt;&lt;strong style="font-weight: bold;"&gt;A: &lt;/strong&gt;I've noticed that during our team discussions, there are times when you tend to &lt;strong&gt;(1)&lt;/strong&gt; {#1} in the details and overanalyze things. It can sometimes &lt;strong&gt;(2)&lt;/strong&gt; {#2} our decision-making and progress.&lt;/span&gt;&lt;/p&gt;&lt;p dir="ltr"&gt;&lt;span&gt;&lt;strong style="font-weight: bold;"&gt;B: &lt;/strong&gt;Thank you for bringing this up. I appreciate your honesty, and I'm sorry if I've been coming across that way.&lt;/span&gt;&lt;/p&gt;&lt;p dir="ltr"&gt;&lt;span&gt;&lt;strong style="font-weight: bold;"&gt;A:&lt;/strong&gt; I &lt;strong&gt;(3)&lt;/strong&gt;&amp;nbsp;{#3} your understanding. Let's work together to find a solution. I recognize that it's crucial to &lt;strong&gt;(4)&lt;/strong&gt; {#4} in-depth analysis,&amp;nbsp; but we also need to ensure that we don't focus too much on the specifics and &lt;strong&gt;(5)&lt;/strong&gt;{#5} the overall picture .&lt;/span&gt;&lt;/p&gt;&lt;p dir="ltr"&gt;&lt;span&gt;&lt;strong style="font-weight: bold;"&gt;B: &lt;/strong&gt;You're right, and I genuinely value your input.&amp;nbsp;&lt;/span&gt;&lt;/p&gt;&lt;p dir="ltr"&gt;&lt;span&gt;&lt;strong style="font-weight: bold;"&gt;A: &lt;/strong&gt;I appreciate your understanding. Let's work together to find a solution. One idea I have is that we can designate specific brainstorming sessions where we focus on generating ideas without diving into every detail right away. This way, we ensure that we &lt;strong&gt;(6)&amp;nbsp;&lt;/strong&gt;{#6} more creative thinking.&lt;/span&gt;&lt;/p&gt;&lt;p dir="ltr"&gt;&lt;span&gt;&lt;strong style="font-weight: bold;"&gt;B: &lt;/strong&gt;That sounds like a helpful approach.&lt;/span&gt;&lt;/p&gt;&lt;p dir="ltr"&gt;&lt;span&gt;&lt;strong style="font-weight: bold;"&gt;A: &lt;/strong&gt;Additionally, it might be beneficial to &lt;strong&gt;(7) &lt;/strong&gt;{#7} more context and explanations for your analysis when we do discuss the details. This could help us &lt;strong&gt;(8)&lt;/strong&gt;&amp;nbsp;{#8} your thought process better.&lt;/span&gt;&lt;/p&gt;&lt;p dir="ltr"&gt;&lt;span&gt;&lt;strong style="font-weight: bold;"&gt;B:&lt;/strong&gt; I completely agree. That sounds reasonable.&lt;/span&gt;&lt;/p&gt;&lt;p dir="ltr"&gt;&lt;span&gt;&lt;strong style="font-weight: bold;"&gt;A: &lt;/strong&gt;I'm confident that addressing these issues will enable us to &lt;strong&gt;(9)&lt;/strong&gt; {#9} more smoothly as a team and &lt;strong&gt;(10)&lt;/strong&gt;&amp;nbsp;{#10} better results on the project.&lt;/span&gt;&lt;/p&gt;&lt;span&gt;&lt;strong style="font-weight: bold;"&gt;B: &lt;/strong&gt;I agree. Thanks for addressing this with me, and I'm committed to making positive changes in how I contribute to our team discussions.&lt;br&gt;&lt;/span&gt;&lt;p&gt;&lt;/p&gt;</questiontext>
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        <questiontext>&lt;p dir="ltr" style="text-align: left;"&gt;&lt;strong&gt;Practice 1: Match the security names with its descriptions.&lt;/strong&gt;&lt;br&gt;&lt;/p&gt;&lt;p dir="ltr" style="text-align: left;"&gt;&lt;strong&gt;&lt;strong&gt;Securing name&lt;/strong&gt;&lt;br&gt;&lt;/strong&gt;&lt;/p&gt;&lt;p dir="ltr" style="text-align: left;"&gt;&lt;/p&gt;&lt;table border="1" cellspacing="0" cellpadding="0" width="1011"&gt;
 &lt;tbody&gt;&lt;tr&gt;
  &lt;td width="387" valign="top"&gt;
  &lt;p&gt;&lt;b&gt;&lt;span lang="VI"&gt;&amp;nbsp;1.&amp;nbsp;&lt;/span&gt;&lt;/b&gt;&lt;span lang="VI"&gt;passwords [[7]]&lt;/span&gt;&lt;/p&gt;
  &lt;/td&gt;
  &lt;td width="340" valign="top"&gt;
  &lt;p&gt;&lt;b&gt;&lt;span lang="VI"&gt;&amp;nbsp;2.&amp;nbsp;&lt;/span&gt;&lt;/b&gt;&lt;span lang="VI"&gt;two-factor authentication (2FA)
  [[3]]&lt;/span&gt;&lt;/p&gt;
  &lt;/td&gt;
  &lt;td width="285" valign="top"&gt;
  &lt;p&gt;&lt;b&gt;&amp;nbsp;3.&amp;nbsp;&lt;/b&gt;email [[1]]&lt;/p&gt;
  &lt;/td&gt;
 &lt;/tr&gt;
 &lt;tr&gt;
  &lt;td width="387" valign="top"&gt;
  &lt;p&gt;&lt;b&gt;&lt;span lang="VI"&gt;&amp;nbsp;4.&amp;nbsp;&lt;/span&gt;&lt;/b&gt;&lt;span lang="VI"&gt;public Wi-Fi [[5]]&lt;/span&gt;&lt;/p&gt;
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  &lt;p&gt;&lt;b&gt;&lt;span lang="VI"&gt;&amp;nbsp;5.&amp;nbsp;&lt;/span&gt;&lt;/b&gt;&lt;span lang="VI"&gt;software updates [[2]]&lt;/span&gt;&lt;/p&gt;
  &lt;/td&gt;
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  &lt;p&gt;&lt;b&gt;&lt;span lang="VI"&gt;&amp;nbsp;6.&amp;nbsp;&lt;/span&gt;&lt;/b&gt;&lt;span lang="VI"&gt;file sharing security [[6]]&lt;/span&gt;&lt;/p&gt;
  &lt;/td&gt;
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 &lt;tr&gt;
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  &lt;p&gt;&lt;b&gt;&lt;span lang="VI"&gt;&amp;nbsp;7.&amp;nbsp;&lt;/span&gt;&lt;/b&gt;&lt;span lang="VI"&gt;software and application security
  [[9]]&lt;/span&gt;&lt;/p&gt;
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  &lt;p&gt;&lt;b&gt;&amp;nbsp;8.&amp;nbsp;&lt;/b&gt;physical security [[4]]&lt;/p&gt;
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  &lt;p&gt;&lt;b&gt;&amp;nbsp;9.&amp;nbsp;&lt;/b&gt;secure browsing [[8]]&lt;/p&gt;
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&lt;/tbody&gt;&lt;/table&gt;&lt;br&gt;&lt;p&gt;&lt;/p&gt;&lt;p dir="ltr" style="text-align: left;"&gt;&lt;strong&gt;&lt;strong&gt;&lt;strong&gt;&lt;strong&gt;&lt;strong&gt;&lt;strong&gt;&lt;strong&gt;&lt;strong&gt;&lt;strong&gt;&lt;strong&gt;&lt;strong&gt;&lt;/strong&gt;&lt;/strong&gt;&lt;/strong&gt;&lt;/strong&gt;&lt;/strong&gt;&lt;/strong&gt;&lt;/strong&gt;&lt;/strong&gt;&lt;/strong&gt;&lt;/strong&gt;&lt;/strong&gt;&lt;/p&gt;&lt;table border="1" cellspacing="0" cellpadding="0" width="1011"&gt;
 &lt;tbody&gt;&lt;tr&gt;
  &lt;td width="1011"&gt;
  &lt;p align="center"&gt;&lt;strong&gt;Descriptions&lt;/strong&gt;&lt;/p&gt;
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 &lt;/tr&gt;
 &lt;tr&gt;
  &lt;td width="1011"&gt;
  &lt;div class="editor-indent" style="margin-left: 30px;"&gt;&lt;p&gt;&lt;strong&gt;a. &lt;/strong&gt;Be cautious of phishing emails. Hackers often
  create convincing emails to trick you into revealing sensitive information.
  Always double-check the sender's email address and think twice before
  clicking on any links or downloading attachments.&lt;/p&gt;&lt;/div&gt;
  &lt;/td&gt;
 &lt;/tr&gt;
 &lt;tr&gt;
  &lt;td width="1011"&gt;
  &lt;div class="editor-indent" style="margin-left: 30px;"&gt;&lt;p&gt;&lt;strong&gt;b.&lt;/strong&gt;
  Regularly
  updating your operating system, applications, and security software to avoid
  vulnerabilities that hackers might exploit.&lt;/p&gt;&lt;/div&gt;
  &lt;/td&gt;
 &lt;/tr&gt;
 &lt;tr&gt;
  &lt;td width="1011"&gt;
  &lt;div class="editor-indent" style="margin-left: 30px;"&gt;&lt;p&gt;&lt;strong&gt;c. &lt;/strong&gt;This adds an extra layer of protection by
  requiring a second form of verification, usually a code sent to your phone,
  in addition to your password.&lt;/p&gt;&lt;/div&gt;
  &lt;/td&gt;
 &lt;/tr&gt;
 &lt;tr&gt;
  &lt;td width="1011"&gt;
  &lt;div class="editor-indent" style="margin-left: 30px;"&gt;&lt;p&gt;&lt;strong&gt;d.&lt;/strong&gt;
  Make sure to
  lock your computer when you step away from your desk, and avoid leaving
  sensitive documents or passwords in plain sight.&lt;/p&gt;&lt;/div&gt;
  &lt;/td&gt;
 &lt;/tr&gt;
 &lt;tr&gt;
  &lt;td width="1011"&gt;
  &lt;div class="editor-indent" style="margin-left: 30px;"&gt;&lt;p&gt;&lt;strong&gt;e. &lt;/strong&gt;If you are using your own computer for remote
  work, get a virtual private network (VPN) to secure your connection and
  encrypt your data.&lt;/p&gt;&lt;/div&gt;
  &lt;/td&gt;
 &lt;/tr&gt;
 &lt;tr&gt;
  &lt;td width="1011"&gt;
  &lt;div class="editor-indent" style="margin-left: 30px;"&gt;&lt;p&gt;&lt;strong&gt;f. &lt;/strong&gt;When sharing sensitive documents with
  colleagues or clients, use secure file-sharing platforms that access
  controls.&lt;/p&gt;&lt;/div&gt;
  &lt;/td&gt;
 &lt;/tr&gt;
 &lt;tr&gt;
  &lt;td width="1011"&gt;
  &lt;div class="editor-indent" style="margin-left: 30px;"&gt;&lt;p&gt;&lt;strong&gt;g. &lt;/strong&gt;We encourage the use of strong, unique
  passwords for each of your accounts.&lt;/p&gt;&lt;/div&gt;
  &lt;/td&gt;
 &lt;/tr&gt;
 &lt;tr&gt;
  &lt;td width="1011"&gt;
  &lt;div class="editor-indent" style="margin-left: 30px;"&gt;&lt;p&gt;&lt;strong&gt;h. &lt;/strong&gt;Be sure to use HTTPS whenever possible while
  browsing websites. This ensures that your communication with the website is
  encrypted, reducing the risk of data interception.&lt;/p&gt;&lt;/div&gt;
  &lt;/td&gt;
 &lt;/tr&gt;
 &lt;tr&gt;
  &lt;td width="1011"&gt;
  &lt;div class="editor-indent" style="margin-left: 30px;"&gt;&lt;p&gt;&lt;strong&gt;i. &lt;/strong&gt;Be cautious about downloading and installing
  software from untrusted sources. Stick to reputable app stores and official
  websites to minimize the risk of harmful software.&lt;/p&gt;&lt;/div&gt;
  &lt;/td&gt;
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&lt;/strong&gt;&lt;/p&gt;&lt;p&gt;&lt;span style="font-size: 1rem;"&gt;&lt;strong style="font-weight: bold;"&gt;1. &lt;/strong&gt;We gathered to {#1} a significant problem that's been affecting our team's productivity.&lt;/span&gt;&lt;/p&gt;&lt;p dir="ltr"&gt;&lt;span&gt;&lt;span style=""&gt;&lt;strong&gt;2.&lt;/strong&gt;&amp;nbsp; It seems we've been {#2} some serious communication issues lately.&lt;/span&gt;&lt;/span&gt;&lt;/p&gt;&lt;p dir="ltr"&gt;&lt;span&gt;&lt;span style=""&gt;&lt;strong&gt;3. &lt;/strong&gt;Some suggested more frequent status updates, while others {#3} using a project management tool to centralize information.&lt;/span&gt;&lt;/span&gt;&lt;/p&gt;&lt;p dir="ltr"&gt;&lt;strong&gt;4.&lt;/strong&gt; Eventually, we reached a {#4}. We decided that implementing a project management tool would be the most effective way to streamline communication and ensure everyone has access to the latest information.&lt;/p&gt;&lt;strong&gt;5.&lt;/strong&gt; The next {#5} are to identify the most suitable project management tool, set it up, and provide training to the team. We'll also establish clear guidelines for how and when to use it.&lt;br&gt;&lt;p&gt;&lt;/p&gt;</questiontext>
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        <questiontext>&lt;p dir="ltr" style="text-align: left;"&gt;&lt;span id="docs-internal-guid-f0de4caf-7fff-ddd7-543e-1fc7aff55d43"&gt;Practice 1: Match questions a - d to suitable answers 1 - 8.&lt;/span&gt;&lt;br&gt;&lt;/p&gt;&lt;p dir="ltr" style="text-align: left;"&gt;&lt;span&gt;&lt;span id="docs-internal-guid-bfe6470b-7fff-16e9-b15f-6c96e314321e"&gt;&lt;/span&gt;&lt;/span&gt;&lt;/p&gt;&lt;p dir="ltr"&gt;&lt;span&gt;&lt;span id="docs-internal-guid-bfe6470b-7fff-16e9-b15f-6c96e314321e"&gt;a. Do you see any potential growth or opportunities for this idea?&lt;/span&gt;&lt;/span&gt;&lt;/p&gt;&lt;p dir="ltr"&gt;&lt;span&gt;&lt;span id="docs-internal-guid-bfe6470b-7fff-16e9-b15f-6c96e314321e"&gt;b. How about weaknesses? Are there any potential challenges or drawbacks?&lt;/span&gt;&lt;/span&gt;&lt;/p&gt;&lt;p dir="ltr"&gt;&lt;span&gt;&lt;span id="docs-internal-guid-bfe6470b-7fff-16e9-b15f-6c96e314321e"&gt;c. What threats do you foresee for this idea?&lt;/span&gt;&lt;/span&gt;&lt;/p&gt;&lt;p dir="ltr"&gt;&lt;span&gt;&lt;span id="docs-internal-guid-bfe6470b-7fff-16e9-b15f-6c96e314321e" style=""&gt;d. What are the strengths of producing a new product?&lt;/span&gt;&lt;/span&gt;&lt;/p&gt;&lt;strong&gt;&lt;table border="1" cellspacing="0" cellpadding="0" width="991"&gt;
 &lt;tbody&gt;&lt;tr&gt;
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  &lt;p&gt;&amp;nbsp;1. One weakness could be that we need the
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  &lt;p&gt;&amp;nbsp;2. Also, it could be a challenge to market and
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  &lt;p&gt;&amp;nbsp;3. I think one of the strengths is that it's a
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 &lt;tr&gt;
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  &lt;p&gt;&amp;nbsp;4. Additionally, we have a team with good skills and
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  &lt;p&gt;&amp;nbsp;5. A new product could take off if we get it right
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 &lt;/tr&gt;
 &lt;tr&gt;
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  &lt;p align="center"&gt;[[1]]&lt;/p&gt;
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  &lt;p&gt;&amp;nbsp;6.&amp;nbsp; It’s also a chance to partner with other
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 &lt;/tr&gt;
 &lt;tr&gt;
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  &lt;p&gt;&amp;nbsp;7. A potential threat is that other companies might
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  &lt;p align="center"&gt;[[3]]&lt;/p&gt;
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  &lt;p&gt;&amp;nbsp;8. We also need to be cautious about any changes in
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  &lt;p&gt;&lt;b&gt;&amp;nbsp;e. &lt;/b&gt;be
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  system integration&lt;/p&gt;
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        <questiontext>&lt;p dir="ltr" style="text-align: left;"&gt;&lt;strong&gt;Practice 1: Complete the conversation with the words from the list.&lt;/strong&gt;&lt;br&gt;&lt;/p&gt;&lt;p dir="ltr" style="text-align: left;"&gt;&lt;strong&gt;&lt;strong&gt;&lt;/strong&gt;&lt;/strong&gt;&lt;/p&gt;&lt;p dir="ltr"&gt;&lt;span&gt;&lt;span id="docs-internal-guid-cdcbdbd0-7fff-827b-63f2-2831f530fe97" style=""&gt;&lt;strong&gt;Henry&lt;/strong&gt;: Right, so everything's&lt;strong&gt; (1)&lt;/strong&gt; [[3]] with accommodation. What's next on the list? Ah yes, before I forget, Melinda, can you contact the car hire people for the VIPs?&lt;/span&gt;&lt;/span&gt;&lt;/p&gt;&lt;p dir="ltr"&gt;&lt;span&gt;&lt;span id="docs-internal-guid-cdcbdbd0-7fff-827b-63f2-2831f530fe97"&gt;&lt;strong&gt;Melinda&lt;/strong&gt;: I'd prefer not to if that's OK. I'd do it but I'm really busy with the caterers.&lt;/span&gt;&lt;/span&gt;&lt;/p&gt;&lt;p dir="ltr"&gt;&lt;span&gt;&lt;span id="docs-internal-guid-cdcbdbd0-7fff-827b-63f2-2831f530fe97"&gt;&lt;strong&gt;Henry&lt;/strong&gt;: Oh really? What's &lt;strong&gt;(2) &lt;/strong&gt;[[5]] them?&lt;/span&gt;&lt;/span&gt;&lt;/p&gt;&lt;p dir="ltr"&gt;&lt;span&gt;&lt;span id="docs-internal-guid-cdcbdbd0-7fff-827b-63f2-2831f530fe97"&gt;&lt;strong&gt;Melinda&lt;/strong&gt;: The usual problems with menu changes - which is why I can't take anything else on.&lt;/span&gt;&lt;/span&gt;&lt;/p&gt;&lt;p dir="ltr"&gt;&lt;span&gt;&lt;span id="docs-internal-guid-cdcbdbd0-7fff-827b-63f2-2831f530fe97"&gt;&lt;strong&gt;Henry&lt;/strong&gt;: As Melinda's busy, is that something you can &lt;strong&gt;(3)&lt;/strong&gt; [[1]], Martin?&lt;/span&gt;&lt;/span&gt;&lt;/p&gt;&lt;p dir="ltr"&gt;&lt;span&gt;&lt;span id="docs-internal-guid-cdcbdbd0-7fff-827b-63f2-2831f530fe97"&gt;&lt;strong&gt;Martin&lt;/strong&gt;: Sure, no problem.&lt;/span&gt;&lt;/span&gt;&lt;/p&gt;&lt;p dir="ltr"&gt;&lt;span&gt;&lt;span id="docs-internal-guid-cdcbdbd0-7fff-827b-63f2-2831f530fe97"&gt;&lt;strong&gt;Henry&lt;/strong&gt;: Thanks, Martin.&lt;/span&gt;&lt;/span&gt;&lt;/p&gt;&lt;p dir="ltr"&gt;&lt;span&gt;&lt;span id="docs-internal-guid-cdcbdbd0-7fff-827b-63f2-2831f530fe97"&gt;&lt;strong&gt;Martin&lt;/strong&gt;: You're welcome.&lt;/span&gt;&lt;/span&gt;&lt;/p&gt;&lt;p dir="ltr"&gt;&lt;span&gt;&lt;span id="docs-internal-guid-cdcbdbd0-7fff-827b-63f2-2831f530fe97"&gt;&lt;strong&gt;Henry&lt;/strong&gt;: And &lt;strong&gt;(4)&lt;/strong&gt; [[9]] we with replies to the invitations, Rebecca?&amp;nbsp;&lt;/span&gt;&lt;/span&gt;&lt;/p&gt;&lt;p dir="ltr"&gt;&lt;span&gt;&lt;span id="docs-internal-guid-cdcbdbd0-7fff-827b-63f2-2831f530fe97"&gt;&lt;strong&gt;Rebecca&lt;/strong&gt;: I've sent them out but &lt;strong&gt;(5)&lt;/strong&gt; [[7]] waiting for replies from 70 people.&lt;/span&gt;&lt;/span&gt;&lt;/p&gt;&lt;p dir="ltr"&gt;&lt;span&gt;&lt;span id="docs-internal-guid-cdcbdbd0-7fff-827b-63f2-2831f530fe97"&gt;&lt;strong&gt;Henry&lt;/strong&gt;: That many? Can &lt;strong&gt;(6)&lt;/strong&gt; [[2]] help you check if they're coming?&lt;/span&gt;&lt;/span&gt;&lt;/p&gt;&lt;p dir="ltr"&gt;&lt;span&gt;&lt;span id="docs-internal-guid-cdcbdbd0-7fff-827b-63f2-2831f530fe97"&gt;&lt;strong&gt;Rebecca&lt;/strong&gt;: No, I can manage. I'll ring them individually over the next two days.&lt;/span&gt;&lt;/span&gt;&lt;/p&gt;&lt;p dir="ltr"&gt;&lt;span&gt;&lt;span id="docs-internal-guid-cdcbdbd0-7fff-827b-63f2-2831f530fe97"&gt;&lt;strong&gt;Henry&lt;/strong&gt;: Thanks, Rebecca. OK Ralph. Can you &lt;strong&gt;(7) &lt;/strong&gt;[[10]] on briefing the media?&lt;/span&gt;&lt;/span&gt;&lt;/p&gt;&lt;p dir="ltr"&gt;&lt;span&gt;&lt;span id="docs-internal-guid-cdcbdbd0-7fff-827b-63f2-2831f530fe97"&gt;&lt;strong&gt;Ralph&lt;/strong&gt;: So far so good. I've sent out a press release and a few journalists have already confirmed.&lt;/span&gt;&lt;/span&gt;&lt;/p&gt;&lt;span&gt;&lt;span id="docs-internal-guid-cdcbdbd0-7fff-827b-63f2-2831f530fe97" style=""&gt;&lt;strong&gt;Henry&lt;/strong&gt;: Good, so we all know what &lt;strong&gt;(8)&lt;/strong&gt; [[4]]. Melinda is &lt;strong&gt;(9)&lt;/strong&gt; [[6]] the caterers, Rebecca is handling the invitations, Martin is handling the car hire firm and Ralph has volunteered to deal with the media. OK, if that's everything,&lt;strong&gt; (10)&lt;/strong&gt; [[8]] again in a week to review progress.&lt;/span&gt;&lt;br&gt;&lt;/span&gt;&lt;p&gt;&lt;/p&gt;</questiontext>
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&lt;/strong&gt;&lt;/p&gt;&lt;p&gt;&lt;span style="font-size: 1rem;"&gt;&lt;strong style="font-weight: bold;"&gt;Meeting Leader: &lt;/strong&gt;Good morning, everyone. Thank you for being here today. I &lt;strong&gt;(1) &lt;/strong&gt;{#1} your time and commitment. Today's meeting will &lt;strong&gt;(2)&lt;/strong&gt; {#2} approximately one hour, so let's make the most of our time together.&lt;/span&gt;&lt;/p&gt;&lt;p dir="ltr"&gt;&lt;span&gt;&lt;strong style="font-weight: bold;"&gt;Team Member 1: &lt;/strong&gt;Good morning, John. One hour works for me.&lt;/span&gt;&lt;/p&gt;&lt;p dir="ltr"&gt;&lt;span&gt;&lt;strong style="font-weight: bold;"&gt;Team Member 2: &lt;/strong&gt;Morning. I'm ready.&lt;/span&gt;&lt;/p&gt;&lt;p dir="ltr"&gt;&lt;span&gt;&lt;strong style="font-weight: bold;"&gt;Meeting Leader: &lt;/strong&gt;Great. I'm glad to hear that. Now, let's &lt;strong&gt;(3)&lt;/strong&gt; {#3} on to the objectives of our meeting. The main objectives of today's meeting are as follows: to ensure everyone is aligned with the purpose and goals of this meeting, to provide updates on the current status of our project, to identify any challenges we are facing and discuss how we can support each other in overcoming them.&lt;/span&gt;&lt;/p&gt;&lt;p dir="ltr"&gt;&lt;span&gt;&lt;strong style="font-weight: bold;"&gt;Team Member 1: &lt;/strong&gt;Understood.&lt;/span&gt;&lt;/p&gt;&lt;p dir="ltr"&gt;&lt;span&gt;&lt;strong style="font-weight: bold;"&gt;Meeting Leader: &lt;/strong&gt;Fantastic. So, here's what we're going to &lt;strong&gt;(4)&lt;/strong&gt; {#4} today.&amp;nbsp; First, we'll &lt;strong&gt;(5)&lt;/strong&gt; {#5} by reviewing the campaign goals and target audience. After that, we'll explore the marketing channels and strategies we plan to use. Moving on, we'll discuss roles and responsibilities, making sure everyone is clear on their tasks.&amp;nbsp; Additionally, we'll set timelines and deadlines.&amp;nbsp; Finally, we'll open the floor for questions and concerns.&lt;/span&gt;&lt;/p&gt;&lt;p dir="ltr"&gt;&lt;span&gt;&lt;strong style="font-weight: bold;"&gt;Meeting Leader: &lt;/strong&gt;Before we&lt;strong&gt; (6)&lt;/strong&gt; {#6}, let's&lt;strong&gt; (7)&lt;/strong&gt; {#7} if there are any initial questions or topics you'd like to add to our agenda.&lt;/span&gt;&lt;/p&gt;&lt;p dir="ltr"&gt;&lt;span&gt;&lt;strong style="font-weight: bold;"&gt;Team Member 1: &lt;/strong&gt;No objections here.&lt;/span&gt;&lt;/p&gt;&lt;p dir="ltr"&gt;&lt;span&gt;&lt;strong style="font-weight: bold;"&gt;Team Member 2: &lt;/strong&gt;I'm ready to get started.&lt;/span&gt;&lt;/p&gt;&lt;p dir="ltr"&gt;&lt;strong style="font-weight: bold;"&gt;Meeting Leader: &lt;/strong&gt;To &lt;strong&gt;(8)&lt;/strong&gt; {#8} up, I want to emphasize the importance of our time together today. We're here to &lt;strong&gt;(9)&lt;/strong&gt; {#9} and ensure that we're making progress toward our goals. After we've discussed the agenda items, we'll summarize our key takeaways and action points to ensure a productive outcome. Let's &lt;strong&gt;(10)&lt;/strong&gt; {#10} with our first agenda item: reviewing the campaign goals and target audience.&lt;/p&gt;&lt;p&gt;&lt;/p&gt;&lt;p&gt;&lt;/p&gt;</questiontext>
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&lt;/strong&gt;&lt;/p&gt;&lt;p&gt;&lt;span&gt;&lt;strong style="font-weight: bold;"&gt;1.&lt;/strong&gt; I'm Michael Keaton. I {#1} as a Sales Department director at Tripwire.&lt;/span&gt;&lt;/p&gt;&lt;p&gt;&lt;span style="font-size: 1rem;"&gt;&lt;strong style="font-weight: bold;"&gt;2. &lt;/strong&gt;This morning, I want to introduce a {#2} that has not only deeply engaged our team but has also made a substantial impact on our business: Strategic Sales and Market Expansion.&lt;/span&gt;&lt;/p&gt;&lt;p&gt;&lt;span&gt;&lt;strong style="font-weight: bold;"&gt;3. &lt;/strong&gt;This presentation has a {#3} of 45 minutes.&lt;/span&gt;&lt;/p&gt;&lt;p&gt;&lt;span&gt;&lt;strong style="font-weight: bold;"&gt;4. &lt;/strong&gt;To start, I'll provide you with a comprehensive overview of the objectives and vision that drive our sales and market expansion strategy. {#4}, I'll dive into the strategies and tactics we've employed to broaden our horizons and reach new heights. Lastly, I'll talk you through the tangible outcomes and the invaluable lessons we've gathered along the way - lessons that I believe will resonate across our organization.&lt;/span&gt;&lt;/p&gt;&lt;p&gt;&lt;span&gt;&lt;strong style="font-weight: bold;"&gt;5. &lt;/strong&gt;Feel free to {#5} me if you have any questions or if any ideas come to mind during this presentation.&lt;/span&gt;&lt;/p&gt;&lt;p&gt;&lt;/p&gt;</questiontext>
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&lt;/strong&gt;&lt;/p&gt;&lt;p&gt;&lt;span style="font-size: 1rem;"&gt;&lt;span id="docs-internal-guid-42a6a675-7fff-7a26-bfe6-8c35f7302c5c" style=""&gt;Good morning, new staff members. I'm Jerry Lawson and I'm a human resources manager. Today, I'd like to tell you about the &lt;strong&gt;(1)&lt;/strong&gt; {#1} journey of Avenvi.&lt;/span&gt;&lt;/span&gt;&lt;/p&gt;&lt;span&gt;&lt;span style="font-size: 1rem;"&gt;Let me introduce you to the key players in this story, the individuals who played important roles in our company's transformation journey: CEO John Smith, and a &lt;strong&gt;(2)&lt;/strong&gt; {#2} team of engineers and innovators.&lt;/span&gt;&lt;br&gt;&lt;span style=""&gt;&lt;br&gt;&lt;p dir="ltr" style=""&gt;Our story begins in 2017,&amp;nbsp; when we were struggling to stay afloat in a highly &lt;strong&gt;(3) &lt;/strong&gt;{#3}&amp;nbsp;market. Our products were outdated, and our market share was declining. But then, in early 2018, a &lt;strong&gt;(4)&lt;/strong&gt; {#4} point emerged. Our CEO, John Smith, recognized the urgent need for change. He gathered the entire team and called for a bold move – to embrace innovation. Throughout 2018 and 2019, our company &lt;strong&gt;(5)&lt;/strong&gt; {#5} on an ambitious innovation journey. But by the year 2020, our products had evolved to become cutting-edge, and our market presence had significantly increased. At the end, in 2021, the fruits of our labor became evident. Our company reported &lt;strong&gt;(6)&lt;/strong&gt; {#6} profits, and our innovative products garnered recognition across the industry. We had not only survived but &lt;strong&gt;(7) &lt;/strong&gt;{#7} in the fiercely competitive market.&lt;/p&gt;&lt;p dir="ltr" style=""&gt;As we look back on this experience, it has taught us&lt;strong&gt; (8)&lt;/strong&gt; {#8} lessons. It emphasizes the value of innovation, the importance of strong &lt;strong&gt;(9)&lt;/strong&gt; {#9}, and the necessity of adaptation in order to successfully navigate the ever-changing corporate environment.&lt;/p&gt;&lt;span&gt;Thank you for joining us on this &lt;strong&gt;(10) &lt;/strong&gt;{#10} journey. Now, I invite you to ask any &lt;strong&gt;(11)&lt;/strong&gt; {#11} or share your thoughts as we delve deeper into this transformative experience.&lt;/span&gt;&lt;/span&gt;&lt;/span&gt;&lt;p&gt;&lt;/p&gt;&lt;p&gt;&lt;/p&gt;</questiontext>
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&lt;/strong&gt;&lt;/p&gt;&lt;p&gt;&lt;strong&gt;&lt;span lang="VI"&gt;&amp;nbsp;&lt;/span&gt;&lt;/strong&gt;&lt;strong style="font-size: 1rem;"&gt;&lt;strong&gt;Getting the meeting started&lt;/strong&gt;&lt;/strong&gt;&lt;/p&gt;&lt;p dir="ltr"&gt;&lt;span&gt;&lt;span id="docs-internal-guid-0037562c-7fff-ce91-b824-9bbc0e48920d" style=""&gt;- Thank you all for &lt;strong&gt;(1) &lt;/strong&gt;{#1}. Let's get&lt;strong&gt; &lt;span&gt;(2)&lt;/span&gt;&lt;/strong&gt; {#2} to business.&lt;/span&gt;&lt;/span&gt;&lt;/p&gt;&lt;p dir="ltr"&gt;&lt;span&gt;&lt;span id="docs-internal-guid-0037562c-7fff-ce91-b824-9bbc0e48920d"&gt;- I'm glad you could all &lt;strong&gt;(3)&lt;/strong&gt; {#3} it. Perhaps we could make a (4) {#4}.&lt;/span&gt;&lt;/span&gt;&lt;/p&gt;&lt;p dir="ltr"&gt;&lt;span&gt;&lt;span id="docs-internal-guid-0037562c-7fff-ce91-b824-9bbc0e48920d" style=""&gt;- I'd like to &lt;strong&gt;(5)&lt;/strong&gt; {#5} you all here today. Let's get &lt;strong&gt;(6)&lt;/strong&gt; {#6}.&lt;/span&gt;&lt;/span&gt;&lt;/p&gt;&lt;p dir="ltr"&gt;&lt;strong style="font-size: 1rem;"&gt;&lt;strong&gt;Setting out the aims of the meeting / Going through the agenda&lt;/strong&gt;&lt;/strong&gt;&lt;/p&gt;&lt;p dir="ltr"&gt;- The &lt;strong&gt;(7)&lt;/strong&gt; {#7} of this meeting is to &lt;strong&gt;(8) &lt;/strong&gt;{#8} next year's budget.&lt;/p&gt;- Looking at the &lt;strong&gt;(9)&lt;/strong&gt; {#9}, you 'll &lt;strong&gt;(10)&lt;/strong&gt; {#10} that there are five things to discuss today.&lt;br&gt;&lt;p&gt;&lt;/p&gt;</questiontext>
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&lt;/strong&gt;&lt;/p&gt;&lt;p&gt;&lt;strong&gt;&lt;span lang="VI"&gt;&lt;/span&gt;&lt;/strong&gt;&lt;strong&gt;&lt;/strong&gt;&lt;/p&gt;&lt;p dir="ltr"&gt;&lt;span&gt;Good morning, everyone.&amp;nbsp; My name is Lucas Smith, and I'm a Marketing staff.&amp;nbsp;&lt;/span&gt;&lt;/p&gt;&lt;p dir="ltr"&gt;&lt;span id="docs-internal-guid-b2dbf409-7fff-3090-1ecc-4dfcd8e468af"&gt;Now, I want to introduce the topic of this presentation: time&lt;strong&gt; (1)&lt;/strong&gt; {#1} skills. The objective of the presentation is to equip ourselves with practical strategies to transform the way we use our time and show the importance of &lt;strong&gt;(2)&lt;/strong&gt; {#2} time management.&lt;/span&gt;&lt;/p&gt;&lt;span&gt;There are several strategies for developing time management skills. Our first strategy is prioritization. It's about identifying our most &lt;strong&gt;(3) &lt;/strong&gt;{#3}&amp;nbsp;tasks and dedicating time and effort to them. Another method is well-organized to-do lists. It helps us track and manage tasks efficiently, keeping us focused and on &lt;strong&gt;(4) &lt;/strong&gt;{#4}. The last strategy is distraction elimination. We'll learn how to silence notifications, create dedicated workspaces, and minimize &lt;strong&gt;(5)&lt;/strong&gt; {#5} to maximize our productivity.&lt;/span&gt;&lt;strong&gt;&lt;br&gt;&lt;/strong&gt;&lt;p&gt;&lt;/p&gt;</questiontext>
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&lt;/strong&gt;&lt;/p&gt;&lt;p&gt;&lt;span&gt;&lt;span lang="VI" style=""&gt;&lt;span id="docs-internal-guid-09a86b41-7fff-09a1-b60b-cbc7799e72c4" style=""&gt;Take a look&lt;strong&gt; (1)&lt;/strong&gt; {#1} this chart. It's based &lt;strong&gt;(2)&lt;/strong&gt; {#2} data from our research department and it shows the average number of visitors to our website. It's broken &lt;strong&gt;(3)&lt;/strong&gt; {#3} two parts: the green side indicates the number of visitors who visited but didn't buy and the red side indicates the number who purchased something. As you can see &lt;strong&gt;(4)&lt;/strong&gt;&amp;nbsp;{#4} this, around a third of the visitors actually bought something. You might think that's low but in fact 30% is normal for most online retailers. Now I'd like to draw your attention &lt;strong&gt;(5)&lt;/strong&gt; {#5} another slide. It's a graph which compares visitors and purchases in each month of the year. Over the last 12 months, the number of visitors and purchases has increased. That's good news. And notice &lt;strong&gt;(6)&lt;/strong&gt; {#6} particular that the number of purchases per visit has also increased. So the conversion rate rose from 26% to 34% over the year. This upwards trend is positive and will continue&lt;strong&gt; (7)&lt;/strong&gt; {#7} the next year if we build on this.&lt;/span&gt;&lt;/span&gt;&lt;/span&gt;&lt;/p&gt;&lt;p&gt;&lt;/p&gt;</questiontext>
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   &lt;li&gt;If anyone has any questions, I’m happy to try and answer them
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   &lt;li&gt;Are there any questions?&lt;/li&gt;
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   &lt;li&gt;Thank you for that question.&amp;nbsp;&lt;/li&gt;
   &lt;li&gt;Thank you for bringing up this question.&lt;/li&gt;
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   &lt;li&gt;I believe there are two parts to your question.&amp;nbsp;&lt;/li&gt;
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&lt;/strong&gt;&lt;/p&gt;&lt;p&gt;&lt;span style="font-size: 1rem;"&gt;&lt;strong style="font-weight: bold;"&gt;1. &lt;/strong&gt;Sure, I was {#1} about the target demographics for this new market.&lt;/span&gt;&lt;/p&gt;&lt;p dir="ltr"&gt;&lt;span&gt;&lt;strong style="font-weight: bold;"&gt;2. &lt;/strong&gt;My {#2} is about the projected timeline for entering this new market.&lt;/span&gt;&lt;/p&gt;&lt;p dir="ltr"&gt;&lt;span&gt;&lt;strong style="font-weight: bold;"&gt;3. &lt;/strong&gt;We plan to conduct {#3} research and feasibility studies.&lt;/span&gt;&lt;/p&gt;&lt;p dir="ltr"&gt;&lt;span&gt;&lt;strong style="font-weight: bold;"&gt;4.&lt;/strong&gt; I have a question about the {#4} allocated for this expansion.&lt;/span&gt;&lt;/p&gt;&lt;p dir="ltr"&gt;&lt;span&gt;&lt;strong style="font-weight: bold;"&gt;5.&lt;/strong&gt; The first one is that we have {#5} $2 million for market research and pre-launch activities.&lt;/span&gt;&lt;/p&gt;&lt;p dir="ltr"&gt;&lt;span&gt;&lt;strong style="font-weight: bold;"&gt;6.&lt;/strong&gt; If there are no more questions or if anyone thinks of something later, please feel {#6} to reach out.&lt;/span&gt;&lt;/p&gt;&lt;span&gt;&lt;strong style="font-weight: bold;"&gt;7. &lt;/strong&gt;Your feedback and {#7} are highly valued.&lt;br&gt;&lt;/span&gt;&lt;p&gt;&lt;/p&gt;</questiontext>
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  &lt;p&gt;&lt;b&gt;&amp;nbsp;1. &lt;/b&gt;&amp;nbsp;Our main goal is to secure a new contract with
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  &lt;p&gt;&lt;b&gt;&amp;nbsp;2. &lt;/b&gt;I think we should propose a price reduction of at
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  &lt;p&gt;&lt;b&gt;&amp;nbsp;3. &lt;/b&gt;I think we can offer to increase the volume of our
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  &lt;p&gt;&amp;nbsp;[[1]]&lt;/p&gt;
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  &lt;p&gt;&lt;b&gt;&amp;nbsp;4. &lt;/b&gt;I believe that starting with a discussion about our
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  &lt;p&gt;&lt;b&gt;&amp;nbsp;5. &lt;/b&gt;I've identified a couple of potential alternative
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  &lt;p&gt;&amp;nbsp;[[3]]&lt;/p&gt;
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&lt;/strong&gt;&lt;/p&gt;&lt;p&gt;&lt;strong&gt;Mark: &lt;/strong&gt;Hello Lisa, thank you for meeting with me today to discuss the &lt;strong&gt;(1)&lt;/strong&gt; {#1} partnership between our companies.&lt;/p&gt;&lt;p&gt;&lt;strong&gt;Lisa: &lt;/strong&gt;Hello Mark, I appreciate the opportunity to explore this &lt;strong&gt;(2)&lt;/strong&gt; {#2} as well. Let's start by outlining our respective goals.&lt;/p&gt;&lt;p&gt;&lt;strong&gt;Mark: &lt;/strong&gt;Absolutely. Our primary &lt;strong&gt;(3)&lt;/strong&gt; {#3} is to expand our market presence by utilizing your strong distribution network. In return, we can offer our cutting-edge &lt;strong&gt;(4&lt;/strong&gt;) {#4} to enhance your product line. How does that align with your goals?&lt;/p&gt;&lt;p&gt;&lt;strong&gt;Lisa: &lt;/strong&gt;That aligns well with our goals too. Now, let's talk about the financial aspects. What level of investment are you prepared to make, and how do you envision sharing the &lt;strong&gt;(5) &lt;/strong&gt;{#5} and profits?&lt;/p&gt;&lt;p&gt;&lt;strong&gt;Mark: &lt;/strong&gt;We're willing to &lt;strong&gt;(6)&lt;/strong&gt; {#6} $2 million upfront for marketing, product development, and integration. In terms of cost-sharing, we propose a 50-50 split on project-related expenses.&lt;/p&gt;&lt;p&gt;&lt;strong&gt;Lisa: &lt;/strong&gt;Those terms seem reasonable to us. Now, let's discuss the &lt;strong&gt;(7)&lt;/strong&gt; {#7}. When are you looking to initiate this partnership, and what's the anticipated &lt;strong&gt;(8)&lt;/strong&gt; {#8}?&lt;/p&gt;&lt;p&gt;&lt;strong&gt;Mark: &lt;/strong&gt;We'd like to start within the next four months. As for the partnership duration, we're thinking of an initial term of five years.&lt;/p&gt;&lt;p&gt;&lt;strong&gt;Lisa: &lt;/strong&gt;That timeline is a bit tight for us. We were initially&lt;strong&gt; (9)&lt;/strong&gt; {#9} of a term of six years to allow for a more gradual development. Would you be open to &lt;strong&gt;(10)&lt;/strong&gt; {#10} the initial term to six years?&lt;/p&gt;&lt;p&gt;&lt;/p&gt;</questiontext>
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        <name>T61P1</name>
        <questiontext>&lt;p dir="ltr" style="text-align: left;"&gt;&lt;strong&gt;Practice 1: Match descriptions and examples to correct types of management styles&lt;/strong&gt;&lt;br&gt;&lt;/p&gt;&lt;p dir="ltr" style="text-align: left;"&gt;&lt;strong&gt;&lt;strong&gt;&lt;/strong&gt;&lt;/strong&gt;&lt;/p&gt;&lt;p&gt;&lt;strong style="font-size: 1rem;"&gt;&lt;strong&gt;- The directing style:&lt;/strong&gt;&lt;/strong&gt;&lt;/p&gt;&lt;ul&gt;&lt;li dir="ltr" aria-level="1"&gt;&lt;p dir="ltr" role="presentation"&gt;&lt;span&gt;&lt;strong style="font-weight: bold;"&gt;Description: (1)&lt;/strong&gt; [[4]]&lt;/span&gt;&lt;/p&gt;&lt;/li&gt;&lt;li dir="ltr" aria-level="1"&gt;&lt;p dir="ltr" role="presentation"&gt;&lt;span&gt;&lt;strong style="font-weight: bold;"&gt;Example: (2) &lt;/strong&gt;[[5]]&lt;/span&gt;&lt;/p&gt;&lt;/li&gt;&lt;/ul&gt;&lt;p&gt;&lt;strong style="font-size: 1rem;"&gt;&lt;strong&gt;- The discussing style:&lt;/strong&gt;&lt;/strong&gt;&lt;/p&gt;&lt;ul&gt;&lt;li dir="ltr" aria-level="1"&gt;&lt;p dir="ltr" role="presentation"&gt;&lt;span&gt;&lt;strong style="font-weight: bold;"&gt;Description: (3) &lt;/strong&gt;[[1]]&lt;/span&gt;&lt;/p&gt;&lt;/li&gt;&lt;li dir="ltr" aria-level="1"&gt;&lt;p dir="ltr" role="presentation"&gt;&lt;span&gt;&lt;strong style="font-weight: bold;"&gt;Example: (4) &lt;/strong&gt;[[6]]&lt;/span&gt;&lt;/p&gt;&lt;/li&gt;&lt;/ul&gt;&lt;p&gt;&lt;strong style="font-size: 1rem;"&gt;&lt;strong&gt;- The delegating style:&lt;/strong&gt;&lt;/strong&gt;&lt;/p&gt;&lt;ul&gt;&lt;li dir="ltr" aria-level="1"&gt;&lt;p dir="ltr" role="presentation"&gt;&lt;span&gt;&lt;strong style="font-weight: bold;"&gt;Description: (5) &lt;/strong&gt;[[3]]&lt;/span&gt;&lt;/p&gt;&lt;/li&gt;&lt;li&gt;&lt;span&gt;&lt;strong style="font-weight: bold;"&gt;Example: (6) &lt;/strong&gt;[[2]]&lt;/span&gt;&lt;/li&gt;&lt;/ul&gt;&lt;p&gt;&lt;/p&gt;</questiontext>
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              <answertext>This style is when our boss engages the team in open conversations, seeks input, and values our perspectives when making decisions.</answertext>
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              <answertext>Like when our boss assigned you as the project lead for the upcoming client presentation. They provided the project outline but encouraged you to make strategic decisions regarding the content and approach.</answertext>
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              <answertext>This style is when our boss entrusts us with responsibilities and decision-making within our areas of expertise. He/She often provides guidance but allows us to take ownership of tasks.</answertext>
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              <answertext>This style is when our boss tells us exactly what needs to be done, how to do it, and often sets strict deadlines without much room for input from the team.</answertext>
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              <answertext>Like when our boss told us to halt our current projects and focus solely on the new client's urgent request last week.</answertext>
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              <answertext>Like when our boss encouraged everyone to share their thoughts on project milestones and asked for suggestions to improve our workflow during our last project meeting.</answertext>
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        <parent>0</parent>
        <name>T61P2</name>
        <questiontext>&lt;p dir="ltr" style="text-align: left;"&gt;&lt;strong&gt;Practice 2: Read and decide which of the following options are true.&lt;/strong&gt;&lt;br&gt;&lt;/p&gt;&lt;p dir="ltr" style="text-align: left;"&gt;&lt;strong&gt;&lt;strong&gt;&lt;/strong&gt;&lt;/strong&gt;&lt;/p&gt;&lt;p dir="ltr"&gt;&lt;span&gt;&lt;strong style="font-weight: bold;"&gt;1.&lt;/strong&gt; It is up to employees to keep the manager up to date on progress. [[2]]&lt;/span&gt;&lt;/p&gt;&lt;p dir="ltr"&gt;&lt;strong style="font-weight: bold;"&gt;2. &lt;/strong&gt;Managers set strict time limits. [[1]]&lt;/p&gt;&lt;p dir="ltr"&gt;&lt;span&gt;&lt;strong style="font-weight: bold;"&gt;3. &lt;/strong&gt;Managers encourage staff to put forward their ideas. [[2]]&lt;/span&gt;&lt;/p&gt;&lt;p dir="ltr"&gt;&lt;span&gt;&lt;strong style="font-weight: bold;"&gt;4. &lt;/strong&gt;Managers and employees decide together what needs to be achieved. [[2]]&lt;/span&gt;&lt;/p&gt;&lt;p dir="ltr"&gt;&lt;span&gt;&lt;strong style="font-weight: bold;"&gt;5. &lt;/strong&gt;Decisions are made by managers and their staff. [[2]]&lt;/span&gt;&lt;/p&gt;&lt;p dir="ltr"&gt;&lt;strong style="font-weight: bold;"&gt;6. &lt;/strong&gt;Employees get precise instructions. [[1]]&lt;/p&gt;&lt;p dir="ltr"&gt;&lt;span&gt;&lt;strong style="font-weight: bold;"&gt;7. &lt;/strong&gt;Managers do not want employees to avoid making decisions which employees should make. [[3]]&lt;/span&gt;&lt;/p&gt;&lt;p dir="ltr"&gt;&lt;span&gt;&lt;strong style="font-weight: bold;"&gt;8. &lt;/strong&gt;Managers have tight control of employees' movements and work schedules. [[1]]&lt;/span&gt;&lt;/p&gt;&lt;span&gt;&lt;strong style="font-weight: bold;"&gt;9.&lt;/strong&gt; When employees are given tasks, they decide how to complete them. [[3]]&lt;br&gt;&lt;/span&gt;&lt;p&gt;&lt;/p&gt;</questiontext>
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              <answertext>The Directing Style</answertext>
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        <name>T62P1</name>
        <questiontext>&lt;p dir="ltr" style="text-align: left;"&gt;&lt;b id="docs-internal-guid-d7a789a1-7fff-c44e-04c6-3570e031d00a"&gt;Practice 1: Match factors used for assessing brand equity a - d to their definitions 1 - 4.&lt;/b&gt;&lt;br&gt;&lt;/p&gt;&lt;p dir="ltr" style="text-align: left;"&gt;&lt;b&gt;&lt;b id="docs-internal-guid-554c61be-7fff-f2a7-6f9d-3909140e8c53"&gt;&lt;/b&gt;&lt;/b&gt;&lt;/p&gt;&lt;p dir="ltr"&gt;&lt;b&gt;&lt;b id="docs-internal-guid-554c61be-7fff-f2a7-6f9d-3909140e8c53"&gt;a. Brand perception&lt;/b&gt;&lt;/b&gt;&lt;/p&gt;&lt;p dir="ltr"&gt;&lt;b&gt;&lt;b id="docs-internal-guid-554c61be-7fff-f2a7-6f9d-3909140e8c53"&gt;b. Brand associations&lt;/b&gt;&lt;/b&gt;&lt;/p&gt;&lt;p dir="ltr"&gt;&lt;b&gt;&lt;b id="docs-internal-guid-554c61be-7fff-f2a7-6f9d-3909140e8c53"&gt;c. Brand awareness&lt;/b&gt;&lt;/b&gt;&lt;/p&gt;&lt;p dir="ltr"&gt;&lt;b&gt;&lt;b id="docs-internal-guid-554c61be-7fff-f2a7-6f9d-3909140e8c53"&gt;d. Brand loyalty&lt;/b&gt;&lt;/b&gt;&lt;/p&gt;&lt;b&gt;&lt;table border="1" cellspacing="0" cellpadding="0" width="983"&gt;
 &lt;tbody&gt;&lt;tr&gt;
  &lt;td width="93"&gt;
  &lt;p align="center"&gt;&lt;b&gt;Questions&lt;/b&gt;&lt;/p&gt;
  &lt;/td&gt;
  &lt;td width="890"&gt;
  &lt;p align="center"&gt;&lt;b&gt;Answers&lt;/b&gt;&lt;/p&gt;
  &lt;/td&gt;
 &lt;/tr&gt;
 &lt;tr&gt;
  &lt;td width="93"&gt;
  &lt;p align="center"&gt;[[2]]&lt;/p&gt;
  &lt;/td&gt;
  &lt;td width="890"&gt;
  &lt;p&gt;&amp;nbsp;1. _____
  refer to the mental connections or attributes that consumers associate with a
  particular brand. These associations can include both tangible and intangible
  qualities, characteristics, images, emotions, and perceptions that are linked
  to the brand in the minds of consumers.&lt;/p&gt;
  &lt;/td&gt;
 &lt;/tr&gt;
 &lt;tr&gt;
  &lt;td width="93"&gt;
  &lt;p align="center"&gt;[[1]]&lt;/p&gt;
  &lt;/td&gt;
  &lt;td width="890"&gt;
  &lt;p&gt;&amp;nbsp;2. _____
  refers to the degree to which a target audience or the general public is
  familiar with, recognizes, and can recall a particular brand. It represents
  the extent to which a brand's name, logo, or other distinguishing features
  are known and associated with the products or services offered by that brand.&lt;/p&gt;
  &lt;/td&gt;
 &lt;/tr&gt;
 &lt;tr&gt;
  &lt;td width="93"&gt;
  &lt;p align="center"&gt;[[4]]&lt;/p&gt;
  &lt;/td&gt;
  &lt;td width="890"&gt;
  &lt;p&gt;&amp;nbsp;3. _____
  refers to a consumer's commitment and preference for a particular brand or
  company's products or services over those of competitors. It signifies a
  strong and enduring relationship between the consumer and the brand,
  characterized by repeated purchases, a willingness to choose the brand
  consistently, and a resistance to switching to alternatives, even when faced
  with competitive options.&lt;/p&gt;
  &lt;/td&gt;
 &lt;/tr&gt;
 &lt;tr&gt;
  &lt;td width="93"&gt;
  &lt;p align="center"&gt;[[3]]&lt;/p&gt;
  &lt;/td&gt;
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  &lt;p&gt;&amp;nbsp;4. _____
  refers to the way in which a brand is perceived and evaluated by consumers,
  customers, or the general public. It encompasses the thoughts, feelings,
  beliefs, and attitudes that people hold about a brand based on their
  interactions with it, its marketing communications, and its overall
  reputation.&lt;/p&gt;
  &lt;/td&gt;
 &lt;/tr&gt;
&lt;/tbody&gt;&lt;/table&gt;&lt;/b&gt;&lt;span style="font-weight: 700; font-size: 1rem;"&gt;&lt;br&gt;&lt;/span&gt;&lt;p&gt;&lt;/p&gt;</questiontext>
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              <answertext>a</answertext>
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        <questiontext>&lt;p dir="ltr" style="text-align: left;"&gt;&lt;strong&gt;Practice 1: Match technical terms to their definitions&lt;/strong&gt;&lt;br&gt;&lt;/p&gt;&lt;p dir="ltr" style="text-align: left;"&gt;&lt;strong&gt;&lt;strong&gt;&lt;/strong&gt;&lt;/strong&gt;&lt;/p&gt;&lt;p dir="ltr"&gt;&lt;span&gt;&lt;strong style="font-weight: bold;"&gt;1. &lt;/strong&gt;[[5]]&amp;nbsp;is a place where shares of pubic listed companies are traded. The primary market is where companies float shares to the general public in an initial public offering (IPO) to raise capital.&lt;/span&gt;&lt;/p&gt;&lt;p dir="ltr"&gt;&lt;strong style="font-weight: bold;"&gt;2. &lt;/strong&gt;[[7]] is an increase in the price or value of assets. It may refer to appreciation of company stocks or bonds held by an investor, an increase in land valuation, or other upward revaluation of fixed assets. Capital appreciation may occur passively and gradually, without the investor taking any action.&lt;/p&gt;&lt;p dir="ltr"&gt;&lt;strong style="font-weight: bold;"&gt;3. &lt;/strong&gt;[[9]], also known as equity, is a security that represents the ownership of a fraction of the issuing corporation. Units of stock are called "shares" which entitles the owner to a proportion of the corporation's assets and profits equal to how much stock they own.&amp;nbsp;&lt;/p&gt;&lt;p dir="ltr"&gt;&lt;span&gt;&lt;strong style="font-weight: bold;"&gt;4. &lt;/strong&gt;[[1]] is a fixed-income instrument that represents a loan made by an investor to a borrower (typically corporate or governmental).&amp;nbsp; Bonds are used by companies, municipalities, states, and sovereign governments to finance projects and operations. Owners of bonds are debtholders, or creditors, of the issuer.&lt;/span&gt;&lt;/p&gt;&lt;p dir="ltr"&gt;&lt;strong style="font-weight: bold;"&gt;5. &lt;/strong&gt;[[2]] is a rise in prices, which can be translated as the decline of purchasing power over time. The rate at which purchasing power drops can be reflected in the average price increase of a basket of selected goods and services over some period of time. The rise in prices, which is often expressed as a percentage, means that a unit of currency effectively buys less than it did in prior periods.&lt;/p&gt;&lt;p dir="ltr"&gt;&lt;strong style="font-weight: bold;"&gt;6. &lt;/strong&gt;[[3]] is a performance measure used to evaluate the efficiency or profitability of an investment or compare the efficiency of a number of different investments. ROI tries to directly measure the amount of return on a particular investment, relative to the investment’s cost.&lt;/p&gt;&lt;span&gt;&lt;span style=""&gt;&lt;br&gt;&lt;p dir="ltr" style=""&gt;&lt;strong&gt;7. &lt;/strong&gt;[[6]] refers to the efficiency or ease with which an asset or security can be converted into ready cash without affecting its market price. The most liquid asset of all is cash itself. Consequently, the availability of cash to make such conversions is the biggest influence on whether a market can move efficiently.&lt;/p&gt;&lt;p dir="ltr" style=""&gt;&lt;span style="font-weight: bold;"&gt;8. &lt;/span&gt;[[4]] refers to a reward, cash or otherwise, that a company gives to its shareholders. Dividends can be issued in various forms, such as cash payment, stocks or any other form. A company’s dividend is decided by its board of directors and it requires the shareholders’ approval.&lt;/p&gt;&lt;p dir="ltr" style=""&gt;&lt;span style="font-weight: bold;"&gt;9. &lt;/span&gt;[[8]] is a person or institution that has invested money in a corporation in exchange for a “share” of the ownership. That ownership is represented by common or preferred shares issued by the company and held (i.e., owned) by the shareholder.&lt;/p&gt;&lt;/span&gt;&lt;/span&gt;&lt;p&gt;&lt;/p&gt;</questiontext>
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  &lt;p align="center"&gt;opportunity&lt;/p&gt;
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  &lt;p align="center"&gt;strength&lt;/p&gt;
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  &lt;p align="center"&gt;financial&lt;/p&gt;
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&lt;/strong&gt;&lt;/p&gt;&lt;p&gt;&lt;span style="font-size: 1rem;"&gt;&lt;strong style="font-weight: bold;"&gt;You: &lt;/strong&gt;Hey, I've been thinking about&lt;strong&gt; (1)&lt;/strong&gt; {#1} lately. Have you ever considered it?&lt;/span&gt;&lt;/p&gt;&lt;p dir="ltr"&gt;&lt;span&gt;&lt;strong style="font-weight: bold;"&gt;Colleague: &lt;/strong&gt;Absolutely, I think it's a great way to grow your money over time. What's on your mind regarding investments?&lt;/span&gt;&lt;/p&gt;&lt;p dir="ltr"&gt;&lt;span&gt;&lt;strong style="font-weight: bold;"&gt;You: &lt;/strong&gt;Well, I'm considering a quite unconventional option - keeping the money under my bed. The &lt;strong&gt;(2)&lt;/strong&gt; {#2} here is that it's a no-risk approach; the money is easily accessible. However, the &lt;strong&gt;(3)&lt;/strong&gt; {#3} is that it won't grow at all, and I'd lose out to inflation over time. It's an&lt;strong&gt; (4)&lt;/strong&gt; {#4} for immediate access, but the &lt;strong&gt;(5)&lt;/strong&gt; {#5} is that my purchasing power would decrease.&lt;/span&gt;&lt;/p&gt;&lt;span&gt;&lt;strong style="font-weight: bold;"&gt;Colleague: &lt;/strong&gt;That's quite conservative. You should think about your risk tolerance and financial goals. It might be beneficial to consult with a&lt;strong&gt; (6)&lt;/strong&gt; {#6} advisor to make a well-informed decision.&lt;/span&gt;&lt;p&gt;&lt;/p&gt;&lt;p&gt;&lt;/p&gt;</questiontext>
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  &lt;p&gt;&lt;b&gt;&amp;nbsp;1. &lt;/b&gt;&amp;nbsp;They often provide financial capital to
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  &lt;p&gt;&lt;strong&gt;&amp;nbsp;1. &lt;/strong&gt;I have some commercial real estate that I could use
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  &lt;p&gt;&lt;strong&gt;&amp;nbsp;4. &lt;/strong&gt;I'm currently considering a loan amount of $650,000.&lt;/p&gt;
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  &lt;p&gt;&lt;strong&gt;&amp;nbsp;5. &lt;/strong&gt;To apply for the loan, you'll need to provide us
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&lt;/strong&gt;&lt;/p&gt;&lt;p&gt;&lt;span style="font-size: 1rem;"&gt;&lt;strong style="font-weight: bold;"&gt;1. &lt;/strong&gt;I offer a range of loan types, including {#1} loans, medium-term loans, and long-term loans.&lt;/span&gt;&lt;/p&gt;&lt;p dir="ltr"&gt;&lt;span&gt;&lt;strong style="font-weight: bold;"&gt;2. &lt;/strong&gt;This should {#2} our expansion project and provide some working capital.&lt;/span&gt;&lt;/p&gt;&lt;p dir="ltr"&gt;&lt;span&gt;&lt;strong style="font-weight: bold;"&gt;3. &lt;/strong&gt;Do you have any assets you could offer as {#3} for the loan?&lt;/span&gt;&lt;/p&gt;&lt;p dir="ltr"&gt;&lt;span&gt;&lt;strong style="font-weight: bold;"&gt;4. &lt;/strong&gt;I'll start preparing the necessary documents and move forward with the {#4}.&lt;/span&gt;&lt;/p&gt;&lt;span&gt;&lt;strong style="font-weight: bold;"&gt;5. &lt;/strong&gt;If you have any more {#5} or need further support as you proceed, please don't hesitate to reach out.&lt;br&gt;&lt;/span&gt;&lt;p&gt;&lt;/p&gt;</questiontext>
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        <parent>288400</parent>
        <name>T66P3</name>
        <questiontext>{1:SHORTANSWER:=application}</questiontext>
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            <answer id="567521">
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        <name>T66P3</name>
        <questiontext>{1:SHORTANSWER:=questions}</questiontext>
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        <tags>
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        <name>default</name>
        <questiontext>default</questiontext>
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        <generalfeedbackformat>1</generalfeedbackformat>
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        <qtype>essay</qtype>
        <length>1</length>
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        <hidden>2</hidden>
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            <responseformat>editor</responseformat>
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            <maxwordlimit>0</maxwordlimit>
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        <tags>
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      <question id="288411">
        <parent>0</parent>
        <name>T67P1</name>
        <questiontext>&lt;p dir="ltr" style="text-align: left;"&gt;&lt;strong&gt;Practice 1: Reorder the steps to prepare for an advertising campaign.&lt;/strong&gt;&lt;br&gt;&lt;/p&gt;&lt;p dir="ltr"&gt;[[2]] - Target audience&lt;/p&gt;&lt;p dir="ltr"&gt;[[4]] - Advertising channels&lt;/p&gt;&lt;p dir="ltr"&gt;[[5]] - Budget&lt;/p&gt;&lt;p dir="ltr"&gt;[[1]] - Objectives&lt;/p&gt;&lt;p dir="ltr"&gt;&lt;span&gt;&lt;/span&gt;&lt;/p&gt;&lt;p dir="ltr"&gt;&lt;span&gt;[[3]] - Unique selling points (USP)&lt;/span&gt;&lt;/p&gt;</questiontext>
        <questiontextformat>1</questiontextformat>
        <generalfeedback></generalfeedback>
        <generalfeedbackformat>1</generalfeedbackformat>
        <defaultmark>1.0000000</defaultmark>
        <penalty>0.0000000</penalty>
        <qtype>gapselect</qtype>
        <length>1</length>
        <stamp>english.ican.vn+231003045302+TIhwEa</stamp>
        <version>english.ican.vn+231003045302+vgJCdW</version>
        <hidden>0</hidden>
        <timecreated>1696308782</timecreated>
        <timemodified>1696308782</timemodified>
        <createdby>2258</createdby>
        <modifiedby>2258</modifiedby>
        <idnumber>$@NULL@$</idnumber>
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            <answer id="567523">
              <answertext>1</answertext>
              <answerformat>1</answerformat>
              <fraction>0.0000000</fraction>
              <feedback>1</feedback>
              <feedbackformat>0</feedbackformat>
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            <answer id="567524">
              <answertext>2</answertext>
              <answerformat>1</answerformat>
              <fraction>0.0000000</fraction>
              <feedback>1</feedback>
              <feedbackformat>0</feedbackformat>
            </answer>
            <answer id="567525">
              <answertext>3</answertext>
              <answerformat>1</answerformat>
              <fraction>0.0000000</fraction>
              <feedback>1</feedback>
              <feedbackformat>0</feedbackformat>
            </answer>
            <answer id="567526">
              <answertext>4</answertext>
              <answerformat>1</answerformat>
              <fraction>0.0000000</fraction>
              <feedback>1</feedback>
              <feedbackformat>0</feedbackformat>
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            <answer id="567527">
              <answertext>5</answertext>
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              <fraction>0.0000000</fraction>
              <feedback>1</feedback>
              <feedbackformat>0</feedbackformat>
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          </answers>
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            <shuffleanswers>0</shuffleanswers>
            <correctfeedback>Câu trả lời của bạn đúng</correctfeedback>
            <correctfeedbackformat>1</correctfeedbackformat>
            <partiallycorrectfeedback>Câu trả lời của bạn đúng một phần.</partiallycorrectfeedback>
            <partiallycorrectfeedbackformat>1</partiallycorrectfeedbackformat>
            <incorrectfeedback>Câu trả lời của bạn sai.</incorrectfeedback>
            <incorrectfeedbackformat>1</incorrectfeedbackformat>
            <shownumcorrect>1</shownumcorrect>
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        </plugin_qtype_gapselect_question>
        <question_hints>
        </question_hints>
        <tags>
        </tags>
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      <question id="288412">
        <parent>0</parent>
        <name>T67P2</name>
        <questiontext>&lt;p dir="ltr" style="text-align: left;"&gt;&lt;strong&gt;Practice 2: Fill in the blanks with the words to complete the sentences. &lt;/strong&gt;&lt;br&gt;&lt;/p&gt;&lt;p dir="ltr" style="text-align: left;"&gt;&lt;strong&gt;&lt;strong&gt;&lt;/strong&gt;&lt;/strong&gt;&lt;/p&gt;&lt;p dir="ltr"&gt;&lt;span&gt;&lt;strong style="font-weight: bold;"&gt;Robert: &lt;/strong&gt;Good morning, Jessica. I think it's time we started &lt;strong&gt;(1)&lt;/strong&gt; [[4]] our next advertising campaign.&amp;nbsp;&lt;/span&gt;&lt;/p&gt;&lt;p dir="ltr"&gt;&lt;strong style="font-weight: bold;"&gt;Jessica: &lt;/strong&gt;Good morning, Robert. I agree. It's time for a new campaign.&amp;nbsp;&lt;/p&gt;&lt;p dir="ltr"&gt;&lt;span&gt;&lt;strong style="font-weight: bold;"&gt;Robert: &lt;/strong&gt;What are your thoughts on our &lt;strong&gt;(2) &lt;/strong&gt;[[5]] for this one?&lt;/span&gt;&lt;/p&gt;&lt;p dir="ltr"&gt;&lt;strong style="font-weight: bold;"&gt;Jessica: &lt;/strong&gt;I think our primary objective should be to increase &lt;strong&gt;(3)&lt;/strong&gt;&amp;nbsp;[[1]] by 20% over the next quarter.&lt;/p&gt;&lt;p dir="ltr"&gt;&lt;strong style="font-weight: bold;"&gt;Robert: &lt;/strong&gt;Agree. Next, who do you think our primary target &lt;strong&gt;(4)&lt;/strong&gt; [[2]] should be for this campaign?&lt;/p&gt;&lt;strong style="font-weight: bold;"&gt;Jessica: &lt;/strong&gt;Based on our product and market research, I think our primary audience should be tech-savvy professionals aged 25-40, who are &lt;strong&gt;(5)&lt;/strong&gt; [[3]] in cutting-edge technology and have a stable income.&lt;br&gt;&lt;p&gt;&lt;/p&gt;</questiontext>
        <questiontextformat>1</questiontextformat>
        <generalfeedback></generalfeedback>
        <generalfeedbackformat>1</generalfeedbackformat>
        <defaultmark>1.0000000</defaultmark>
        <penalty>0.0000000</penalty>
        <qtype>ddwtos</qtype>
        <length>1</length>
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        <timemodified>1696309067</timemodified>
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        <idnumber>$@NULL@$</idnumber>
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            <answer id="567528">
              <answertext>sales</answertext>
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              <fraction>0.0000000</fraction>
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            <answer id="567529">
              <answertext>audience</answertext>
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              <fraction>0.0000000</fraction>
              <feedback>O:8:"stdClass":2:{s:9:"draggroup";s:1:"1";s:8:"infinite";b:0;}</feedback>
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            <answer id="567530">
              <answertext>interested</answertext>
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              <fraction>0.0000000</fraction>
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            <answer id="567531">
              <answertext>planning</answertext>
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              <feedback>O:8:"stdClass":2:{s:9:"draggroup";s:1:"1";s:8:"infinite";b:0;}</feedback>
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            <answer id="567532">
              <answertext>objectives</answertext>
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              <feedback>O:8:"stdClass":2:{s:9:"draggroup";s:1:"1";s:8:"infinite";b:0;}</feedback>
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            <incorrectfeedback>Câu trả lời của bạn sai.</incorrectfeedback>
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        <question_hints>
        </question_hints>
        <tags>
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      <question id="288413">
        <parent>0</parent>
        <name>T67P3</name>
        <questiontext>&lt;p dir="ltr" style="text-align: left;"&gt;&lt;strong&gt;Practice 3: Reorder the words to make complete sentences.&lt;/strong&gt;&lt;br&gt;&lt;/p&gt;&lt;p dir="ltr"&gt;&lt;strong&gt;1. but also/ not only/ Our product/ cutting-edge/ user-friendly./ is&lt;/strong&gt;&lt;/p&gt;&lt;p dir="ltr"&gt;&lt;span&gt;→ {#1}.&amp;nbsp;&lt;/span&gt;&lt;/p&gt;&lt;p dir="ltr"&gt;&lt;strong&gt;2. consider/ should/ We/ digital channels. / definitely&lt;/strong&gt;&lt;/p&gt;&lt;p dir="ltr"&gt;&lt;span&gt;→ {#2}.&amp;nbsp;&lt;/span&gt;&lt;/p&gt;&lt;p dir="ltr"&gt;&lt;strong&gt;3. this campaign. / I/ should/ for/ think/ we/ allocate/ $100,000&lt;/strong&gt;&lt;/p&gt;&lt;p dir="ltr"&gt;&lt;span&gt;→ {#3}.&amp;nbsp;&lt;/span&gt;&lt;/p&gt;&lt;p dir="ltr"&gt;&lt;strong&gt;4. planning/ We/ this campaign. / have had/ great start/ in/ a&lt;/strong&gt;&lt;/p&gt;&lt;p dir="ltr"&gt;&lt;span&gt;→ {#4}.&lt;/span&gt;&lt;/p&gt;&lt;p dir="ltr"&gt;&lt;strong&gt;5.&amp;nbsp; seeing/ looking/ the/ results!/ I'm/ forward to&lt;/strong&gt;&lt;/p&gt;&lt;p dir="ltr"&gt;&lt;strong&gt;&lt;span&gt;&lt;/span&gt;&lt;/strong&gt;&lt;/p&gt;&lt;p dir="ltr"&gt;&lt;span&gt;→ {#5}!&lt;/span&gt;&lt;/p&gt;</questiontext>
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        <generalfeedback></generalfeedback>
        <generalfeedbackformat>1</generalfeedbackformat>
        <defaultmark>5.0000000</defaultmark>
        <penalty>0.0000000</penalty>
        <qtype>multianswer</qtype>
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        <idnumber>$@NULL@$</idnumber>
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          <multianswer id="11349">
            <question>288413</question>
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        <question_hints>
        </question_hints>
        <tags>
        </tags>
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      <question id="288414">
        <parent>288413</parent>
        <name>T67P3</name>
        <questiontext>{1:SHORTANSWER:=Our product is not only cutting-edge but also user-friendly}</questiontext>
        <questiontextformat>1</questiontextformat>
        <generalfeedback></generalfeedback>
        <generalfeedbackformat>1</generalfeedbackformat>
        <defaultmark>1.0000000</defaultmark>
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            <answer id="567533">
              <answertext>Our product is not only cutting-edge but also user-friendly</answertext>
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              <fraction>1.0000000</fraction>
              <feedback></feedback>
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      <question id="288415">
        <parent>288413</parent>
        <name>T67P3</name>
        <questiontext>{1:SHORTANSWER:=We should definitely consider digital channels}</questiontext>
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        <generalfeedback></generalfeedback>
        <generalfeedbackformat>1</generalfeedbackformat>
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      <question id="288416">
        <parent>288413</parent>
        <name>T67P3</name>
        <questiontext>{1:SHORTANSWER:=I think we should allocate $100, 000 for this campaign}</questiontext>
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        <generalfeedback></generalfeedback>
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      <question id="288417">
        <parent>288413</parent>
        <name>T67P3</name>
        <questiontext>{1:SHORTANSWER:=We have had a great start in planning this campaign}</questiontext>
        <questiontextformat>1</questiontextformat>
        <generalfeedback></generalfeedback>
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              <answertext>We have had a great start in planning this campaign</answertext>
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      <question id="288418">
        <parent>288413</parent>
        <name>T67P3</name>
        <questiontext>{1:SA:%100%I'm looking forward to seeing the results!~%100%I'm looking forward to seeing the results}</questiontext>
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            <answer id="567537">
              <answertext>I'm looking forward to seeing the results!</answertext>
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              <feedback></feedback>
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            <answer id="567538">
              <answertext>I'm looking forward to seeing the results</answertext>
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        <parent>0</parent>
        <name>default</name>
        <questiontext>default</questiontext>
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&lt;/strong&gt;&lt;/p&gt;&lt;p&gt;&lt;span style="font-size: 1rem;"&gt;&lt;strong style="font-weight: bold;"&gt;Alex: &lt;/strong&gt;Hey, I've been thinking a lot about the &lt;strong&gt;(1)&lt;/strong&gt; {#1} in the fashion industry lately.&amp;nbsp; There seem to be so many complex issues to consider.&lt;/span&gt;&lt;/p&gt;&lt;p dir="ltr"&gt;&lt;span&gt;&lt;strong style="font-weight: bold;"&gt;Mia: &lt;/strong&gt;Absolutely, the fashion industry is filled with ethical challenges. What specific aspects are you concerned about?&lt;/span&gt;&lt;/p&gt;&lt;p dir="ltr"&gt;&lt;span&gt;&lt;strong style="font-weight: bold;"&gt;Alex: &lt;/strong&gt;Well, one of the most &lt;strong&gt;(2)&lt;/strong&gt; {#2} is unethical manufacturing practices. It's when some clothing and footwear brands exploit labor in developing countries, paying low wages and providing poor working conditions to factory workers. As &lt;strong&gt;(3)&lt;/strong&gt; {#3}, it can lead to exploitation and hardship for those workers.&lt;/span&gt;&lt;/p&gt;&lt;p dir="ltr"&gt;&lt;span&gt;&lt;strong style="font-weight: bold;"&gt;Mia: &lt;/strong&gt;That's a significant concern. Have you come across any possible solutions to address this problem?&lt;/span&gt;&lt;/p&gt;&lt;p dir="ltr"&gt;&lt;span&gt;&lt;strong style="font-weight: bold;"&gt;Alex: &lt;/strong&gt;Implementing and enforcing labor standards, ensuring fair wages, and promoting worker rights in the fashion supply chain would be &lt;strong&gt;(4)&lt;/strong&gt; {#4} in the right direction.&lt;/span&gt;&lt;/p&gt;&lt;p dir="ltr"&gt;&lt;span&gt;&lt;strong style="font-weight: bold;"&gt;Mia: &lt;/strong&gt;Those are important measures. What's another ethical concern you've been pondering?&lt;/span&gt;&lt;/p&gt;&lt;p dir="ltr"&gt;&lt;span&gt;&lt;strong style="font-weight: bold;"&gt;Alex:&lt;/strong&gt; Another issue is fast fashion and its environmental impact. It's when companies produce cheap, disposable clothing and footwear. As a consequence, this contributes to excessive waste and pollution and creates a culture of overconsumption.&lt;/span&gt;&lt;/p&gt;&lt;p dir="ltr"&gt;&lt;span&gt;&lt;strong style="font-weight: bold;"&gt;Mia: &lt;/strong&gt;So, what are some possible solutions to tackle the fast fashion problem?&lt;/span&gt;&lt;/p&gt;&lt;p dir="ltr"&gt;&lt;span&gt;&lt;strong style="font-weight: bold;"&gt;Alex:&lt;/strong&gt; Encouraging sustainable practices, reducing waste through recycling and upcycling, and educating consumers about the environmental impact of their choices could help mitigate this issue.&lt;/span&gt;&lt;/p&gt;&lt;p dir="ltr"&gt;&lt;span&gt;&lt;strong style="font-weight: bold;"&gt;Mia: &lt;/strong&gt;Those are thoughtful suggestions. Any other ethical concerns in this sector that you're thinking about?&lt;/span&gt;&lt;/p&gt;&lt;p dir="ltr"&gt;&lt;span&gt;&lt;strong style="font-weight: bold;"&gt;Alex: &lt;/strong&gt;Well, there's also the issue of transparency in the supply chain. It's when some brands lack transparency about where and how their products are made. As a result, this can make it challenging for consumers to make informed choices.&lt;/span&gt;&lt;/p&gt;&lt;p dir="ltr"&gt;&lt;span&gt;&lt;strong style="font-weight: bold;"&gt;Mia: &lt;/strong&gt;Do you have any thoughts on how to address this issue?&lt;/span&gt;&lt;/p&gt;&lt;p dir="ltr"&gt;&lt;span&gt;&lt;strong style="font-weight: bold;"&gt;Alex:&lt;/strong&gt; Providing more detailed information about their supply chain, including labor practices and sourcing, and adopting certification systems that verify ethical and sustainable practices could help address &lt;strong&gt;(5)&lt;/strong&gt; {#5}.&lt;/span&gt;&lt;/p&gt;&lt;span&gt;&lt;strong style="font-weight: bold;"&gt;Mia: &lt;/strong&gt;Those are meaningful solutions. By addressing these ethical issues with &lt;strong&gt;(6)&lt;/strong&gt; {#6}, we can work towards a more ethical and responsible fashion industry that prioritizes fair labor practices, sustainability, and transparency.&lt;br&gt;&lt;/span&gt;&lt;p&gt;&lt;/p&gt;</questiontext>
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&lt;/strong&gt;&lt;/p&gt;&lt;p&gt;&lt;span style="font-size: 1rem;"&gt;&lt;strong style="font-weight: bold;"&gt;Sofia: &lt;/strong&gt;Hey, Daniel, I've been researching our main competitor in the fragrance industry. I think it's crucial for us to discuss their strategy and explore how we can enhance our market positioning.&lt;/span&gt;&lt;/p&gt;&lt;p dir="ltr"&gt;&lt;span&gt;&lt;strong style="font-weight: bold;"&gt;Daniel: &lt;/strong&gt;That's a great idea, Sofia. Can you share some insights you've gathered about our competitors?&lt;/span&gt;&lt;/p&gt;&lt;p dir="ltr"&gt;&lt;span&gt;&lt;strong style="font-weight: bold;"&gt;Sofia: &lt;/strong&gt;One of our key&lt;strong&gt; (1)&lt;/strong&gt; {#1} is Fume. They've been in the industry for over 20 years and have built a reputation for crafting high-quality, innovative scents that captivate consumers.&lt;/span&gt;&lt;/p&gt;&lt;p dir="ltr"&gt;&lt;span&gt;&lt;strong style="font-weight: bold;"&gt;Daniel: &lt;/strong&gt;Interesting. Who are their primary target customers?&lt;/span&gt;&lt;/p&gt;&lt;p dir="ltr"&gt;&lt;span&gt;&lt;strong style="font-weight: bold;"&gt;Sofia: &lt;/strong&gt;Fume seems to primarily &lt;strong&gt;(2)&lt;/strong&gt; {#2} individuals who appreciate luxury fragrances and are willing to invest in exquisite scents. Their customers often have a discerning taste for unique and long-lasting fragrances.&lt;/span&gt;&lt;/p&gt;&lt;p dir="ltr"&gt;&lt;span&gt;&lt;strong style="font-weight: bold;"&gt;Daniel: &lt;/strong&gt;Valuable insight. Tell me more about their product offerings.&lt;/span&gt;&lt;/p&gt;&lt;p dir="ltr"&gt;&lt;span&gt;&lt;strong style="font-weight: bold;"&gt;Sofia: F&lt;/strong&gt;ume offers a range of products, but their &lt;strong&gt;(3)&lt;/strong&gt; {#3} offering is the Fume Signature Collection. It's &lt;strong&gt;(4)&lt;/strong&gt; {#4} for its sophisticated scents, carefully selected ingredients, and impressive longevity. Customers frequently praise the complexity and uniqueness of their fragrances.&lt;/span&gt;&lt;/p&gt;&lt;p dir="ltr"&gt;&lt;span&gt;&lt;strong style="font-weight: bold;"&gt;Daniel: &lt;/strong&gt;How do they position themselves in terms of pricing and value?&lt;/span&gt;&lt;/p&gt;&lt;p dir="ltr"&gt;&lt;span&gt;&lt;strong style="font-weight: bold;"&gt;Sofia: &lt;/strong&gt;They&lt;strong&gt; (5) &lt;/strong&gt;{#5} themselves as a premium fragrance brand with premium pricing. However, they emphasize the intrinsic value of their scents in terms of quality, longevity, and the overall olfactory experience.&lt;/span&gt;&lt;/p&gt;&lt;p dir="ltr"&gt;&lt;span&gt;&lt;strong style="font-weight: bold;"&gt;Daniel: &lt;/strong&gt;That's a strong position. So, what's your strategy for differentiating us from Fume?&lt;/span&gt;&lt;/p&gt;&lt;p dir="ltr"&gt;&lt;span&gt;&lt;strong style="font-weight: bold;"&gt;Sofia: &lt;/strong&gt;I believe there's an opportunity for us to target a different &lt;strong&gt;(6)&lt;/strong&gt; {#6} of the market. We could focus on providing affordable yet high-quality fragrances for budget-conscious consumers. We can emphasize affordability without compromising on the scent's uniqueness and longevity.&lt;/span&gt;&lt;/p&gt;&lt;span&gt;&lt;strong style="font-weight: bold;"&gt;Daniel: &lt;/strong&gt;Excellent point, Sofia. Let's keep a close eye on Fume's moves, but also focus on carving out our own niche in the market. We should work on a comprehensive plan to position ourselves effectively and differentiate our brand.&lt;/span&gt;&lt;p&gt;&lt;/p&gt;&lt;p&gt;&lt;/p&gt;</questiontext>
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  &lt;p&gt;&lt;b&gt;&amp;nbsp;1. &lt;/b&gt;We need to understand the underlying causes,
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  &lt;p&gt;&lt;b&gt;&amp;nbsp;2. &lt;/b&gt;We should develop detailed mitigation plans;
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  &lt;p&gt;&lt;b&gt;&amp;nbsp;4. &lt;/b&gt;I think we should look at liquidity risk, credit
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  &lt;p align="center"&gt;public relations&lt;/p&gt;
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&lt;/strong&gt;&lt;/p&gt;&lt;p&gt;&lt;span style="font-size: 1rem;"&gt;&lt;strong style="font-weight: bold;"&gt;Karen: &lt;/strong&gt;Hey, I've been seriously thinking about expanding our business by launching an online shop. I'd love to hear your thoughts on it.&lt;/span&gt;&lt;/p&gt;&lt;p dir="ltr"&gt;&lt;span&gt;&lt;strong style="font-weight: bold;"&gt;Lucas: &lt;/strong&gt;That sounds intriguing! What advantages do you see in going the online route?&lt;/span&gt;&lt;/p&gt;&lt;p dir="ltr"&gt;&lt;span&gt;&lt;strong style="font-weight: bold;"&gt;Karen: &lt;/strong&gt;One of the most significant &lt;strong&gt;(1) &lt;/strong&gt;{#1} is the ability to leverage Customer Data and Personalization. E-commerce platforms allow businesses to collect and analyze customer data, enabling personalized marketing efforts. This leads to a fantastic &lt;strong&gt;(2)&lt;/strong&gt; {#2}. We could significantly enhance the customer experience, increase engagement, and drive sales by delivering tailored product recommendations and offers.&lt;/span&gt;&lt;/p&gt;&lt;p dir="ltr"&gt;&lt;span&gt;&lt;strong style="font-weight: bold;"&gt;Lucas: &lt;/strong&gt;That's a great advantage, especially in our fast-paced world. But what about risks? Have you thought about potential challenges?&lt;/span&gt;&lt;/p&gt;&lt;p dir="ltr"&gt;&lt;span&gt;&lt;strong style="font-weight: bold;"&gt;Karen: &lt;/strong&gt;One significant&lt;strong&gt; (3)&lt;/strong&gt; {#3} is Legal and Regulatory Compliance. E-commerce businesses must adhere to various regulations, including data protection laws, tax regulations, and consumer protection laws, which can vary by location. To &lt;strong&gt;(4)&lt;/strong&gt; {#4} this risk, we need to stay informed about relevant laws and regulations in our target markets and consult legal experts to ensure our e-commerce operations comply with all applicable rules and requirements.&lt;/span&gt;&lt;/p&gt;&lt;p dir="ltr"&gt;&lt;span&gt;&lt;strong style="font-weight: bold;"&gt;Lucas: &lt;/strong&gt;That's a solid plan to stay competitive. What product do you think we should and shouldn't sell?&lt;/span&gt;&lt;/p&gt;&lt;p dir="ltr"&gt;&lt;span&gt;&lt;strong style="font-weight: bold;"&gt;Karen: &lt;/strong&gt;I believe we should &lt;strong&gt;(5)&lt;/strong&gt; {#5} on Toys and Games like board games, and collectibles. The reason for this is that this category offers a wide range of options and appeals to a diverse customer base. However, I'd say we should &lt;strong&gt;(6)&lt;/strong&gt; {#6} selling Large and Bulky Items like furniture or exercise equipment. The &lt;strong&gt;(7)&lt;/strong&gt; {#7} for this is that they may have higher shipping costs and logistical challenges that could eat into our profits.&lt;/span&gt;&lt;/p&gt;&lt;p dir="ltr"&gt;&lt;span&gt;&lt;strong style="font-weight: bold;"&gt;Lucas: &lt;/strong&gt;Those product choices make sense. Lastly, have you thought about the e-commerce platform we should use?&lt;/span&gt;&lt;/p&gt;&lt;p dir="ltr"&gt;&lt;span&gt;&lt;strong style="font-weight: bold;"&gt;Karen: &lt;/strong&gt;I've done some research, and I think Tiki would be an excellent &lt;strong&gt;(8&lt;/strong&gt;&lt;strong&gt;)&lt;/strong&gt; {#8}. It includes analytics tools that enable businesses to track sales, monitor customer behavior, and make data-driven decisions.&lt;/span&gt;&lt;/p&gt;&lt;p dir="ltr"&gt;&lt;span&gt;&lt;strong style="font-weight: bold;"&gt;Lucas: &lt;/strong&gt;Sounds like a well-thought-out plan. I'm on board with the idea of launching our online shop, especially with these considerations in mind.&lt;/span&gt;&lt;/p&gt;&lt;span&gt;&lt;strong style="font-weight: bold;"&gt;Karen: &lt;/strong&gt;Excellent! I'll start working on setting up our online store and get our products ready for sale. Thanks for your input; I'm excited about this new venture!&lt;br&gt;&lt;/span&gt;&lt;p&gt;&lt;/p&gt;</questiontext>
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        <questiontext>&lt;p dir="ltr" style="text-align: left;"&gt;&lt;strong&gt;Practice 1: Match the advice with its descriptions.&lt;/strong&gt;&lt;br&gt;&lt;/p&gt;&lt;p dir="ltr" style="text-align: left;"&gt;&lt;strong&gt;Advice&lt;/strong&gt;&lt;br&gt;&lt;/p&gt;&lt;p dir="ltr" style="text-align: left;"&gt;&lt;span&gt;&lt;span&gt;&lt;strong&gt;1. &lt;/strong&gt;understanding your target market&amp;nbsp; [[2]]&lt;/span&gt;&lt;/span&gt;&lt;/p&gt;&lt;p dir="ltr" style="text-align: left;"&gt;&lt;span&gt;&lt;span&gt;&lt;b&gt;2. &lt;/b&gt;meeting our customers' expectations&amp;nbsp;&amp;nbsp; [[3]]&lt;br&gt;&lt;/span&gt;&lt;/span&gt;&lt;/p&gt;&lt;p dir="ltr" style="text-align: left;"&gt;&lt;span&gt;&lt;span&gt;&lt;b&gt;3.&lt;/b&gt; handling customer complaints and issues [[4]]&lt;br&gt;&lt;/span&gt;&lt;/span&gt;&lt;/p&gt;&lt;p dir="ltr" style="text-align: left;"&gt;&lt;span&gt;&lt;span&gt;&lt;b&gt;4. &lt;/b&gt;building customer loyalty [[1]]&lt;br&gt;&lt;/span&gt;&lt;/span&gt;&lt;/p&gt;&lt;p dir="ltr" style="text-align: left;"&gt;&lt;span&gt;&lt;span&gt;&lt;table border="1" cellspacing="0" cellpadding="0" width="1004"&gt;
 &lt;tbody&gt;&lt;tr&gt;
  &lt;td width="1004"&gt;
  &lt;p align="center"&gt;&lt;b&gt;Descriptions&lt;/b&gt;&lt;/p&gt;
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 &lt;/tr&gt;
 &lt;tr&gt;
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  &lt;p&gt;&lt;b&gt;&amp;nbsp;a. &lt;/b&gt;I
  would advise you to show appreciation to your loyal customers through
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 &lt;/tr&gt;
 &lt;tr&gt;
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  &lt;p&gt;&lt;b&gt;&amp;nbsp;b.&lt;/b&gt;
  You should highlight your company's culture, values, and opportunities for growth
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 &lt;/tr&gt;
 &lt;tr&gt;
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  &lt;p&gt;&lt;b&gt;&amp;nbsp;c. &lt;/b&gt;I
  suggest that you offer personalized recommendations or exclusive offers based
  on their past interactions with your company.&lt;/p&gt;
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 &lt;/tr&gt;
 &lt;tr&gt;
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  &lt;p&gt;&lt;b&gt;&amp;nbsp;d.&lt;/b&gt;
  In terms of this, think about training your team to listen actively, resolve
  issues professionally, and turn unhappy customers into satisfied ones&lt;/p&gt;
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 &lt;/tr&gt;
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        <questiontext>&lt;p dir="ltr" style="text-align: left;"&gt;&lt;strong&gt;Practice 2: Fill in the blanks with the words to complete the sentences. &lt;/strong&gt;&lt;br&gt;&lt;/p&gt;&lt;p dir="ltr" style="text-align: left;"&gt;&lt;strong&gt;&lt;strong&gt;&lt;/strong&gt;&lt;/strong&gt;&lt;/p&gt;&lt;p dir="ltr"&gt;&lt;span&gt;&lt;strong style="font-weight: bold;"&gt;Sarah: &lt;/strong&gt;Good morning, John. Our company has been facing some human &lt;strong&gt;(1)&lt;/strong&gt; [[6]] management challenges. I know that you are an &lt;strong&gt;(2)&lt;/strong&gt; [[3]] in this field. So, can you give us advice, please?&lt;/span&gt;&lt;/p&gt;&lt;p dir="ltr"&gt;&lt;strong style="font-weight: bold;"&gt;John: &lt;/strong&gt;Definitely, Sarah. I'm honored to be here to give advice on &lt;strong&gt;(3)&lt;/strong&gt; [[4]] human resources management to drive your business's success. Let's start with &lt;strong&gt;(4)&lt;/strong&gt; [[8]]. You should highlight your company's culture, values, and opportunities for growth in your job postings to attract top talent.&lt;/p&gt;&lt;p dir="ltr"&gt;&lt;strong style="font-weight: bold;"&gt;Sarah: &lt;/strong&gt;That's a great point. Is there anything I should pay &lt;strong&gt;(5)&lt;/strong&gt; [[2]] to?&lt;/p&gt;&lt;p dir="ltr"&gt;&lt;strong style="font-weight: bold;"&gt;John: &lt;/strong&gt;Regarding hiring processes, I suggest that you use structured interviews to ensure a more &lt;strong&gt;(6)&lt;/strong&gt; [[1]] evaluation of candidates.&lt;/p&gt;&lt;p dir="ltr"&gt;&lt;span&gt;&lt;strong style="font-weight: bold;"&gt;Sarah: &lt;/strong&gt;Thank you for your suggestion. It's so helpful and practical.&amp;nbsp;&lt;/span&gt;&lt;/p&gt;&lt;p dir="ltr"&gt;&lt;span&gt;&lt;strong style="font-weight: bold;"&gt;John: &lt;/strong&gt;Additionally, in terms of employee satisfaction and&lt;strong&gt; (7)&lt;/strong&gt; [[7]], think about creating a comprehensive onboarding program to help new hires &lt;strong&gt;(8)&lt;/strong&gt; [[5]] to your company culture and their roles.&amp;nbsp;&lt;/span&gt;&lt;/p&gt;&lt;strong style="font-weight: bold;"&gt;Sarah: &lt;/strong&gt;This is excellent advice, and I'm eager to hear more advice.&lt;br&gt;&lt;p&gt;&lt;/p&gt;</questiontext>
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        <questiontext>&lt;p&gt;&lt;strong&gt;Practice 1: Match the names of the aspects to consider when choosing a suitable acquisition with their descriptions.&lt;/strong&gt;&lt;/p&gt;&lt;p&gt;&lt;strong&gt;&lt;strong&gt;Names of aspects&lt;/strong&gt;&lt;/strong&gt;&lt;/p&gt;&lt;p&gt;&lt;span style=""&gt;&lt;strong style="font-weight: bold;"&gt;1. &lt;/strong&gt;Technological products&amp;nbsp; [[3]]&lt;br&gt;&lt;/span&gt;&lt;/p&gt;&lt;p&gt;&lt;span style=""&gt;&lt;strong&gt;2.&lt;/strong&gt; Team&amp;nbsp; [[4]]&lt;/span&gt;&lt;/p&gt;&lt;p&gt;&lt;span style=""&gt;&lt;strong&gt;3. &lt;/strong&gt;Finance&amp;nbsp; [[1]]&lt;br&gt;&lt;/span&gt;&lt;/p&gt;&lt;p&gt;&lt;span style=""&gt;&lt;strong&gt;4. &lt;/strong&gt;Legal and regulatory considerations&amp;nbsp; [[2]]&lt;br&gt;&lt;/span&gt;&lt;/p&gt;&lt;p&gt;&lt;span style=""&gt;&lt;table border="1" cellspacing="0" cellpadding="0"&gt;
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  &lt;p align="center"&gt;&lt;b&gt;Descriptions&lt;/b&gt;&lt;/p&gt;
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  &lt;p&gt;&lt;b&gt;&amp;nbsp;a. &lt;/b&gt;We need to investigate the target company's revenue
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  &lt;p&gt;&lt;b&gt;&amp;nbsp;b.&lt;/b&gt; We should conduct a thorough review of their legal
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  &lt;p&gt;&lt;b&gt;&amp;nbsp;c. &lt;/b&gt;We need to ensure that their technology complements
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  &lt;p&gt;&lt;b&gt;&amp;nbsp;d. &lt;/b&gt;We should evaluate their skills, expertise, and
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  &lt;p align="center"&gt;property&lt;/p&gt;
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  &lt;p align="center"&gt;innovation&lt;/p&gt;
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  &lt;p align="center"&gt;competitive&lt;/p&gt;
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  &lt;p align="center"&gt;content&lt;/p&gt;
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  &lt;p align="center"&gt;talent&lt;/p&gt;
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